NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,327 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,327 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. Fits well and is light and bouncy. I ike them.”

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Posted 1 year ago

“Great experience, thank you very much. Whenever I need to change shoes or add to my kit, I'll be stopping by your website first call. Highly recommend this company, 5 star service.”

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Posted 1 year ago

“Great shoes. Great Price. Great Service. Many Thanks.”

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Posted 1 year ago

“Excellent website. Very easy to order. Trainers arrived very quickly. Great service. Would definitely recommend”

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Posted 1 year ago

“Great price, speedy delivery and great updates from Northern Runner. Will def buy again from you guys.”

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Posted 1 year ago

“Purchased the hoka trainers in wide fitting but would say there definitely not wide fitting Feet were aching by the time I got home Nothing wrong with northern runner for delivery and update as they were spot on”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“These are a gift for my fell-running son. Hoping they are brilliant at keeping his hands warm and dry.”

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Posted 1 year ago

“Great shop with plenty of kit for all your running needs. The staff are exceptionally knowledgeable as they regularly take part in events.”

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Posted 1 year ago

“Free delivery made my purchase cheaper than else where when delivery was added, arrived quickly.”

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Posted 1 year ago

“Great service easy online ordering. I have wide and painful feet good footwear shops with a varied selection of shoes and boots is a godsend and helps keeping me active”

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Posted 1 year ago

“Excellent delivery, and great product that’s hard to find! Will shop here again for my next pair of Altras when these wear out!”

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Posted 1 year ago

“Excellent service, quick delivery. One of the few sites to specify foot width. I recommend the Topo Phantoms for anyone with wider feet: broad toebox, good support (I usually order shoes with width 4E for reference).”

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Posted 1 year ago

“Excellent customer service with a very fast delivery. Highly recommend this company.”

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Posted 1 year ago

“Very good and fast service. The values of this shop far exceed most other shops I have come across. I will be back”

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Posted 1 year ago

“I did a quick google search for a 2nd pair of Altras. I had originally been to the shop in April to get into running (check my google review) and bought the same pair at full price and after 500miles had worn them out! These trainers got me into running! To see them nearly half price I had to get another! Thanks Northern Runner Ill back to your shop but occasionally will be browsing your website too! Much love, Kian x”

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Posted 1 year ago

“Unfortunately, had to return trainers as too small - still Awaiting refund a week later from you receiving my return.”

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Posted 1 year ago

“Fast delivery - very happy”

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Posted 1 year ago

“I recently bought a pair of Topo Atmos from Northern Runner, which are great shoes for anyone with wide feet, roomy toebox. The staff were great, knowledgable about the wide range of shoes they have, taking the time to make sure the shoes are right for you, offering alternates. They also have running alley to test the shoes on. Its great business and should be your first stop when buying new kit.”

NorthernRunner.com 5 star review on 11th November 2024

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Posted 1 year ago

“Order was correct and promptly delivered.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,327 reviews