NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,243 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,243 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry I posted them back to you yesterday for a refund. The trainers are fab, but my son has quite wide feet and they were a big to narrow for a comfortable marathon.”

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Posted 1 year ago

“Thanks NorthernRunner, my Hoka carbon x shoes arrived on time and I am very pleased with them, keep up the great work 👍🏻”

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Posted 1 year ago

“Bought Gavotia 5, as previously had Gavotia 4. Not as much lift in the heel of the 5, compared to the 4, and I went up half a size this time (as my big toe almost poked out of my 4’s. I’ve added a gel inner sole too, as the inner edge of the inner soles supplied with the 5’s seems sharp, otherwise they’re fine 😀”

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Posted 1 year ago

“arrived early”

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Posted 1 year ago

“Great shoes, bought after an extensive research and thinking. Delivery was fast as I have paid extra 3.99 for 2 day delivery but got it the next day, yay!”

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Posted 1 year ago

“box arrived trashed but shoes amazing and service was quick and”

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Posted 1 year ago

“Great customer service with rapid delivery. Very helpful team and the OMM Core Hoodie is superb!!”

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Posted 1 year ago

“Great product and price and superb service.I'll be coming back! Highly recommended with many thanks.”

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Posted 1 year ago

“Excellent company. Great prices and order arrived very quickly. Thank you”

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Posted 1 year ago

“Shoes came in less than 48 hours. They were the cheapest place I could find for these”

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Posted 1 year ago

“Excellent service, fast delivery”

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Posted 1 year ago

“I ordered an 8 ltr OMM bag and it was delivered very quickly. It’s ideal for on my bike and walking. Love it thanks.”

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Posted 1 year ago

“Fabulous service! Love the Hokas 😊”

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Posted 1 year ago

“Comfortable and fits well on the forefoot”

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Posted 1 year ago

“Good price, good choice and prompt delivery”

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Posted 1 year ago

“Super easy to buy what I needed and keep fully up to date in the order and delivery- cannot fault the service from NortherRunner - will def buy from them again”

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Posted 1 year ago

“Running shoes were delivered promptly. Item was a repeat purchase. Very happy with the quality of these shoes”

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Posted 1 year ago

“Excellent company. They had my shoe in stock which was great, they had a good selection of the socks that I wanted. I placed my order on the one day and it appeared the next. Thank you.”

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Posted 1 year ago

“Great service, Ordered on Friday arrived on Saturday”

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Posted 1 year ago

“Easy ordering, quick delivery, as expected ... what's not to love, great experience.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,243 reviews