NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,188 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,188 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 14th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order very quickly, had to return an item and that also was processed very quickly. They also have great reviews of shoes and products seem reasonably priced. They seem a great company!”

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Posted 1 year ago

“Excellent service thanks”

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Posted 1 year ago

“I'm delighted with the shorts and they were delivered very quickly. Thank you!”

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Posted 1 year ago

“I recently bought a pair of Brooks Ghost 16's - great fit, good price and delivered on time. Definitely would recommend Northern Runner to my friends.”

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Posted 1 year ago

“Good price, good fit, good delivery. No issues. My husband uses them for walking around our Devon country lanes and tracks. Can no longer run with bad feet in old Ghosts so really happy. Now £10 cheaper...c'est la vie!”

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Posted 1 year ago

“I ordered some Topo athletic ultraventure 4 shoes. Having already got the ultra venture threes which I’ve been wearing since last year, these new 4s are v welcome. Having bursitis in the ball of both feet last autumn- spring meant walking was v painful. Discovering Topos in wide fittings has been truly life changing. They are the only shoes i can wear st the moment. I’m currently wearing in the new Ulraventure 4s but they are v good. Also the black and red colour is super smart.”

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Posted 1 year ago

“Easy to order, quick delivery. All went well thank you.”

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Posted 1 year ago

“Quick delivery, ordered over a bank holiday weekend and dispatched 1st working day. Good stock online, competitive prices.”

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Posted 1 year ago

“Very swift delivery, Brooks wide trainers excellent fit and a great price ,will definitely be dealing with Northern Runner in the future.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Great shoes great price 👍”

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Posted 1 year ago

“I have bought shoes and gear from Northern Runner for years...They are consistently brilliant in terms of prices, selection, advice, and communication. They have an amazingly responsive and friendly team and deal with any issues really quickly yI really wouldn't look anywhere else for any of my running gear - they are the best in the UK....”

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Posted 1 year ago

“Delighted with speedy delivery of my running shoes. Great shoes, great service.”

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Posted 1 year ago

“Excellent customer service and quick delivery. Would recommend”

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Posted 1 year ago

“Excellent service from ordering right through to delivery. The trainers are perfect. I will continue to buy from you.”

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Posted 1 year ago

“Ordered Hoka shoes as a present via NorthernRunner. Good price, quick delivery, no issues. Highly recommended.”

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Posted 1 year ago

“Best price I could find for these shoes that had been on my wish list for a while. Very prompt despatch and delivery and no delivery charge. Very impressed.”

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Posted 1 year ago

“I am delighted with the service that I received from NorthernRunner. Prices were competitive and the ordering process very clear and easy. My trainers were delivered quickly and as promised. I particularly liked the tone of their messaging, especially the guidance about trying on and testing the fit of my trainers, showing the right balance between properly checking for comfort whilst maintaining their ‘as new’ condition. Overall, an excellent company to buy from.”

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Posted 1 year ago

“Excellent wide fitting shoe”

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Posted 1 year ago

“Good site and updated well on delivery”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,188 reviews