NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,188 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,188 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 14th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service! Delivered trainers on time and all as described online. Many thanks”

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Posted 1 year ago

“All good. Fast delivery. Great prices. Speedy return. Would recommend and use again.”

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Posted 1 year ago

“1st class service, delivery and product! Delighted with my new Hokas !!”

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Posted 1 year ago

“Great service. My running trainers arrived promptly, well packaged. Looking forward to going running”

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Posted 1 year ago

“Order delivered ahead of schedule and exactly as requested. Refund processed in a timely way. Excellent comms throughout”

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Posted 1 year ago

“First parcel was dropped outside my door and subsequently went missing but this was Royal Mails fault. Northern Runner were extremely helpful and very quick to sort the issue. I would highly recommend this company. My trainers arrived in time for my scheduled run.”

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Posted 1 year ago

“I bought some Hoka Bondi 9’s from Northern Runner. They were cheaper than other websites & turns out they are also great running shoes. The purchase was straight forward and delivery was really quick via Royal Mail. I’ll definitely use them again.”

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Posted 1 year ago

“Very good price and quick delivery”

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Posted 1 year ago

“Easy to order on line. Quick delivery either tracking.”

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Posted 1 year ago

“Quick delivery and credit for my return. They operate without any trouble. Much appreciated.”

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Posted 1 year ago

“I ordered a pair of Altra trainers as a birthday gift for my partner; they’re his third pair and he loves them. I ordered from Northern Runner because that’s where he normally places his orders from and he finds Northern Runner to be reliable. This was my first order from Northern Runner and they’ve been great. Love the speed of delivery and the updates ahead of the delivery . Thank you Northern Runner.”

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Posted 1 year ago

“Website easy to navigate loads of product info good coms and fast delivery 👌 very competitive prices and top products.”

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Posted 1 year ago

“Very good prices, prompt service. Has some brands (e.g. Topo) that are hard to find in the UK.”

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Posted 1 year ago

“Northern Runner often seem to offer the best price for their trainers, compared to other online shops. The pair I bought are Topo Athletic, which arrived in very short time. I sent one pair back of the two I ordered and I was refunded very promptly. Would definitely recommend to buy from NR. Their range is very big too.”

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Posted 1 year ago

“Excellent quick and reliable service as always”

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Posted 1 year ago

“Ordered Hoka running shoes to replace a previous pair. Shoes were delivered within 3 days, delivery tracking was spot-on and the shoes were exactly as ordered. Overall very happy with NorthernRunner and would recommend them.”

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Posted 1 year ago

“Easy to select and order. Sensible price and delivered on time. Usually shop here.”

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Posted 1 year ago

“best price i found on the Internet fast delivery highly recommended”

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Posted 1 year ago

“My HOKA trainers were delivered super fast and very happy with them”

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Posted 1 year ago

“Great company, fast delivery, always pleased with how smoothly the experience went ,from ordering to receiving my trainers. Thankyou”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,188 reviews