NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,098 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,098 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted new shoes- my local shop didn’t have a very good selection of wide shoes in my size so I turned to the Web. Northern runner has useful reviews of shoes, and suggestions of o how they fit. I ordered 3 pairs, which came very quickly. I decided to keep 2, and sent them third back. While a returns label is not included, the returns service was amazingly quick, and I was refunded 2 days after posting. The trainers were a good price, and I am very pleased with my purchases. I will be back!”

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Posted 1 year ago

“Excellent range of trail shoes. Rapid delivery. Many thanks!”

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Posted 1 year ago

“I recently purchased a pair of Altra FWD Experience running shoes, chosen for their wider fit (I had returned an alternative pair of shoes by Altra due to being too narrow). I test ran them this morning at Park Run and I can't recommend them enough for comfort, fit and posture. Good price too. I bought a size bigger than normal, which was perfect. The return process for the too narrow shoes went smoothly and hassle-free. Thank you Northern Runner.”

NorthernRunner.com 5 star review on 15th March 2025

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Posted 1 year ago

“Excellent website and really quick delivery”

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Posted 1 year ago

“I Ordered some Hoka Clifton from Northern runner. Great price and received my order in two days. Very pleased. Thank you”

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Posted 1 year ago

“Quick delivery of pair of brooks beasts which are not so easy to find”

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Posted 1 year ago

“Found Northern runner cheapest online and received them very quickly. 10/10! Thank you”

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Posted 1 year ago

“Excellent service and speedy delivery for urgently needed trainers!”

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Posted 1 year ago

“A great running rain jacket at a good price”

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Posted 1 year ago

“Fantastic price, amazing product, great delivery time. I would certainly use again. Thank you!”

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Posted 1 year ago

“Good fit and delivery within a couple of days!👍👍”

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Posted 1 year ago

“Amazing service. Bought both in store and online. Had helpful advice in person and via email about fit/sizing etc. strongly recommend”

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Posted 1 year ago

“Efficient delivery. Arrived well before due date”

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Posted 1 year ago

“A top company for quality items and reasonable price. Customer service is the best of all outdoor gear suppliers I've ever bought from and always a human available to help with queries. Quick delivery and commited to reducing non-recyclable packaging. First class all round.”

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Posted 1 year ago

“Great shoes at the best price I could find. Arrived ahead of estimated delivery time. Great to use a small company, I would definitely use northernrunner.com again.”

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Posted 1 year ago

“Fast delivery at great price”

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Posted 1 year ago

“Running shoes arrived promptly. Great price.”

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Posted 1 year ago

“Great service - quick delivery, fair prices and the once I needed to return something as I'd ordered the wrong size, refund was really quick.”

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Posted 1 year ago

“Reliable, good prices and consistant service”

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Posted 1 year ago

“Exactly what I wanted. Great service & fast delivery. Easy returns if needed too.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,098 reviews