NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,329 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,329 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 1 year ago

“First class goods, first class service at a reasonable price!”

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Posted 1 year ago

“Good service would recommend 👍”

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Posted 1 year ago

“Really helpful staff, always respond with well informed, useful advice.”

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Posted 1 year ago

“Always arrive on time, good returns policy and no hassle when I did have to return something. I don't get my shoes from anywhere else!”

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Posted 1 year ago

“Great service and swift despatch. They stock Altra shoes and are infinitely better than buying direct...”

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Posted 1 year ago

“Bought two pairs of Altras. Excellent price. Arrived in good time. Will use Northern Runner again.”

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Posted 1 year ago

“Great trainers, arrived promptly and priced well.”

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Posted 1 year ago

“Excellent service as usual. Order dispatched and delivered promptly”

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Posted 1 year ago

“My first time using Northern Runner. The web site was clear and good to use. The shoes arrived in good time and were as ordered. I would recommend using the company .”

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Posted 1 year ago

“Very helpful but I prefer to go into the shop for help because it’s very important you get the right trainers but you were happy to exchange them Unfortunately the trainers shop has closed down if I go into stores like sports direct the staff have no idea Many thanks Martin”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“I order a new pair of running shoes every year and find the prices and sizing at Northern Runner unbeatable. I know what works for me so I get the same brand and size every year. Carry on the good work.”

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Posted 1 year ago

“Item was delivered Earley than expected,Thankyou Northern running.”

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Posted 1 year ago

“Always helpful and knowleable staff who deal with my quiry's quickly and well. I have been buying from Northern Runner for some years as I always get a great service and super fast delivery. Thanks NR”

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Posted 1 year ago

“Although not a runner, I wanted a pair of shoes that I could walk in in comfort with a wider toebox than on ordinary trainers. Northern Runner had the Altra shoes that I wanted at a good price and their service was super fast. The shoes are great!”

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Posted 1 year ago

“Good service, kept me informed the whole way on order progress and arrived in a very timely fashion. Thanks. Enjoying my Topo’s very much.”

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Posted 1 year ago

“Amazing knowledge of running products. Items arrived super quick”

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Posted 1 year ago

“Quick, accurate order at a good price. Thank you”

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Posted 1 year ago

“Item exactly as expected, delivered on time with updates throughout the process. Great service with no issues. Thank you”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,329 reviews