NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,266 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,266 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exellent lightweight top..”

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Posted 1 year ago

“Great to buy a truly wide fitting pair of running shoes. They fit perfectly”

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Posted 1 year ago

“Great web site with info on running shoes and easy ordering. Very competitive prices and quick delivery. Thank you!”

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Posted 1 year ago

“Love my new Altras. Fast service and good communication”

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Posted 1 year ago

“Quick, easy purchase and delivery 😄”

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Posted 1 year ago

“Friendly service on the phone, good range of styles and fittings, easy returns policy.”

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Posted 1 year ago

“Would definitely recommend the Injini running socks and very pleased to support this independent sports shop which offers free delivery! I'll be back, thank you”

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Posted 1 year ago

“Very professional supplier. Will use them again 👍”

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Posted 1 year ago

“Website easyvto use. Shoes delivered quickly”

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Posted 1 year ago

“Really good experience - found a size that wasn’t available on the actual brand’s website and delivery was quicker than expected! Very happy :)”

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Posted 1 year ago

“I've used Northern Runner a few times for trail running shoes over the years. They stock a much better range than any shop I have locally, and they really know their stuff! Refunds are faster than the larger online stores, too. Highly recommend them!”

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Posted 1 year ago

“I’ve had problems recently getting anything to fit my feet, as they’ve got wider. Your trainers with the ‘foot shaped toe box’ were the perfect solution. It’s so nice to be able to walk without my toes being crushed. Thank you!”

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Posted 1 year ago

“Perfect service from a knowledgeable and friendly bunch !!”

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Posted 1 year ago

“Arrived promptly, no problems at all, would order from here again.”

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Posted 1 year ago

“Fast delivery and the only store that stocked the wide fit I needed!”

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Posted 1 year ago

“As ever, great product at great price. Quick delivery.”

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Posted 1 year ago

“I cannot recommend Northern Runner highly enough.”

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Posted 1 year ago

“Shoes fit superbly and very comfortable to wear. Arived quick smart in well produced box. Would definitely purchase again.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Great service - love the fit of Hokas though I would have liked a slightly larger toe box.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,266 reviews