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NorthernRunner.com Reviews

4.9 Rating 13,392 Reviews
99 %
of reviewers recommend NorthernRunner.com
4.9
Based on 13,392 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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NorthernRunner.com 5 star review on 25th July 2025
Jennifer Harding-Kirk
NorthernRunner.com 5 star review on 25th July 2025
Jennifer Harding-Kirk
NorthernRunner.com 5 star review on 13th June 2025
Elizabeth Mallett
NorthernRunner.com 5 star review on 25th May 2025
Anne Youngman
NorthernRunner.com 5 star review on 17th May 2025
Furkan Arshad
NorthernRunner.com 5 star review on 26th April 2025
Kevin Ball
NorthernRunner.com 5 star review on 22nd April 2025
Colin Stephens
170
Anonymous
Anonymous  // 01/01/2019
Good value, arrived promptly and as expected!
Helpful Report
Posted 5 years ago
Hello northen runner Goods arrived quickly but unfortunately trainers are too narrow for my feet ,although they say they were wide. So at this moment in time they're on their way back to yourselfs. If you could recommend a true wide toe box trainer I'll gladly give them a go. Thanks
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Posted 5 years ago
Great service but I had some gift vouchers that I was unable to use at checkout
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Posted 5 years ago
Everything came as ordered - thanks.
Helpful Report
Posted 5 years ago
Good web site and delivered quicker than stated
Helpful Report
Posted 5 years ago
Thanks for the Altra trail running shoes. Fit and feel great.
Helpful Report
Posted 5 years ago
Excellent on line service backing up this very good store.
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Posted 5 years ago
Website easy to navigate good selection of trainers & sizes .
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Posted 5 years ago
Very impressed with the speed of delivery. Items came the next day. I ordered several running shoes to get the right fit and it would have been nice not to have to pay returns on the ones I didn't need. Overall, though, a very good service. Thankyou
Helpful Report
Posted 5 years ago
My order did not arrive which was sent out via royal mail second class. The company responded quickley and rectified this by sending out a new order by courier this time.
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Posted 5 years ago
Shoes arrived quickly even with the delays from covid 19. One of the only online stores to have a UK12 in 4E width. Pricing was fair but by no means cheap. Would love to see more shoes with my sizing in the future. Very happy to support a NE business. Thank you.
Helpful Report
Posted 5 years ago
Good service, delivery arrived safely and within 7 days of ordering. And I love the trainers! Only improvement would be a tracking system as I was advised when my shoes had been despatched but I had no idea when they would arrive, so a tracker would help.
Helpful Report
Posted 5 years ago
Good quality but the shoes are narrow fitting. The gussets inside the shoe restrict anyone with a high bridge to their foot. Never understand why Companies create these narrow fitting shoes, as they all do it, Nike, Adidas, Reebok, Puma and others?
Helpful Report
Posted 5 years ago
I am very happy with your quick and prompt service
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Posted 5 years ago
Advisors very helpful, fast delivery.
Helpful Report
Posted 5 years ago
Good delivery trainer's look good haven't tried them yet .
Helpful Report
Posted 5 years ago
Online ordering is quick and easy. Item arrived promptly with no issues. The shop is also worth a visit. Helpful and knowledgeable staff
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Posted 5 years ago
Second dealing with NR. Always helpful and simple to deal with. Thank you
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Posted 5 years ago
I have no complaints - my order arrived as expected, they were, I believe, genuine products and I would happily order from NR again.
Helpful Report
Posted 5 years ago
Trainers originally ordered were not actually in stock, but an alternative was sent which are really good, communication and delivery were all excellent.
Helpful Report
Posted 5 years ago
NorthernRunner.com is rated 4.9 based on 13,392 reviews