NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 13,392 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 13,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 25th July 2025

Jennifer Harding-Kirk

NorthernRunner.com 5 star review on 13th June 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value, arrived promptly and as expected!”

Helpful Report

Posted 5 years ago

“Hello northen runner Goods arrived quickly but unfortunately trainers are too narrow for my feet ,although they say they were wide. So at this moment in time they're on their way back to yourselfs. If you could recommend a true wide toe box trainer I'll gladly give them a go. Thanks”

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Posted 5 years ago

“Great service but I had some gift vouchers that I was unable to use at checkout”

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Posted 5 years ago

“Everything came as ordered - thanks.”

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Posted 5 years ago

“Good web site and delivered quicker than stated”

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Posted 5 years ago

“Thanks for the Altra trail running shoes. Fit and feel great.”

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Posted 5 years ago

“Excellent on line service backing up this very good store.”

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Posted 5 years ago

“Website easy to navigate good selection of trainers & sizes .”

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Posted 5 years ago

“Very impressed with the speed of delivery. Items came the next day. I ordered several running shoes to get the right fit and it would have been nice not to have to pay returns on the ones I didn't need. Overall, though, a very good service. Thankyou”

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Posted 5 years ago

“My order did not arrive which was sent out via royal mail second class. The company responded quickley and rectified this by sending out a new order by courier this time.”

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Posted 5 years ago

“Shoes arrived quickly even with the delays from covid 19. One of the only online stores to have a UK12 in 4E width. Pricing was fair but by no means cheap. Would love to see more shoes with my sizing in the future. Very happy to support a NE business. Thank you.”

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Posted 5 years ago

“Good service, delivery arrived safely and within 7 days of ordering. And I love the trainers! Only improvement would be a tracking system as I was advised when my shoes had been despatched but I had no idea when they would arrive, so a tracker would help.”

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Posted 5 years ago

“Good quality but the shoes are narrow fitting. The gussets inside the shoe restrict anyone with a high bridge to their foot. Never understand why Companies create these narrow fitting shoes, as they all do it, Nike, Adidas, Reebok, Puma and others?”

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Posted 5 years ago

“I am very happy with your quick and prompt service”

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Posted 5 years ago

“Advisors very helpful, fast delivery.”

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Posted 5 years ago

“Good delivery trainer's look good haven't tried them yet .”

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Posted 5 years ago

“Online ordering is quick and easy. Item arrived promptly with no issues. The shop is also worth a visit. Helpful and knowledgeable staff”

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Posted 5 years ago

“Second dealing with NR. Always helpful and simple to deal with. Thank you”

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Posted 5 years ago

“I have no complaints - my order arrived as expected, they were, I believe, genuine products and I would happily order from NR again.”

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Posted 5 years ago

“Trainers originally ordered were not actually in stock, but an alternative was sent which are really good, communication and delivery were all excellent.”

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Posted 5 years ago

NorthernRunner.com is rated 4.9 based on 13,392 reviews