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NorthernRunner.com Reviews

4.9 Rating 13,346 Reviews
99 %
of reviewers recommend NorthernRunner.com
4.9
Based on 13,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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NorthernRunner.com 5 star review on 13th June 2025
Elizabeth Mallett
NorthernRunner.com 5 star review on 25th May 2025
Anne Youngman
NorthernRunner.com 5 star review on 17th May 2025
Furkan Arshad
NorthernRunner.com 5 star review on 26th April 2025
Kevin Ball
NorthernRunner.com 5 star review on 22nd April 2025
Colin Stephens
NorthernRunner.com 5 star review on 14th April 2025
ADAM MILGATE
NorthernRunner.com 5 star review on 11th April 2025
Anonymous
168
Anonymous
Anonymous  // 01/01/2019
Great service but I had some gift vouchers that I was unable to use at checkout
Helpful Report
Posted 5 years ago
Everything came as ordered - thanks.
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Posted 5 years ago
Good web site and delivered quicker than stated
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Posted 5 years ago
Thanks for the Altra trail running shoes. Fit and feel great.
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Posted 5 years ago
Excellent on line service backing up this very good store.
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Posted 5 years ago
Website easy to navigate good selection of trainers & sizes .
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Posted 5 years ago
Very impressed with the speed of delivery. Items came the next day. I ordered several running shoes to get the right fit and it would have been nice not to have to pay returns on the ones I didn't need. Overall, though, a very good service. Thankyou
Helpful Report
Posted 5 years ago
My order did not arrive which was sent out via royal mail second class. The company responded quickley and rectified this by sending out a new order by courier this time.
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Posted 5 years ago
Shoes arrived quickly even with the delays from covid 19. One of the only online stores to have a UK12 in 4E width. Pricing was fair but by no means cheap. Would love to see more shoes with my sizing in the future. Very happy to support a NE business. Thank you.
Helpful Report
Posted 5 years ago
Good service, delivery arrived safely and within 7 days of ordering. And I love the trainers! Only improvement would be a tracking system as I was advised when my shoes had been despatched but I had no idea when they would arrive, so a tracker would help.
Helpful Report
Posted 5 years ago
Good quality but the shoes are narrow fitting. The gussets inside the shoe restrict anyone with a high bridge to their foot. Never understand why Companies create these narrow fitting shoes, as they all do it, Nike, Adidas, Reebok, Puma and others?
Helpful Report
Posted 5 years ago
I am very happy with your quick and prompt service
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Posted 5 years ago
Advisors very helpful, fast delivery.
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Posted 5 years ago
Good delivery trainer's look good haven't tried them yet .
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Posted 5 years ago
Online ordering is quick and easy. Item arrived promptly with no issues. The shop is also worth a visit. Helpful and knowledgeable staff
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Posted 5 years ago
Second dealing with NR. Always helpful and simple to deal with. Thank you
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Posted 5 years ago
I have no complaints - my order arrived as expected, they were, I believe, genuine products and I would happily order from NR again.
Helpful Report
Posted 5 years ago
Trainers originally ordered were not actually in stock, but an alternative was sent which are really good, communication and delivery were all excellent.
Helpful Report
Posted 5 years ago
The shoes I was after ended up being out of stock but they were quick to contact me and arrange an alternative colour paid to be send 1st class
Helpful Report
Posted 5 years ago
Good running shoe, reasonably priced. Quick delivery, what more could you ask for!!
Helpful Report
Posted 5 years ago
NorthernRunner.com is rated 4.9 based on 13,346 reviews