NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 13,338 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 13,338 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th June 2025

168

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and speedy delivery, good range of products at competitive prices. Pleasure to shop at.”

Helpful Report

Posted 4 years ago

“Great product, arrived on time and when promised! Reasonable delivery charges, too and smooth transaction. However have deducted a star as my expensive watch that I purchased was shipped in just a bag, rather than a box to protect it a bit more, and the bag arrived soaked in sticky juice.”

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Posted 4 years ago

“Although our first order went astray, Northern Runner responded quickly and sent a replacement which arrived speedily. Good service associated with a good product. If the first consignment hadn't failed to make it, it would have bween five stars for sure.”

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Posted 4 years ago

“No fuss ordering and prompt delivery, with good communication”

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Posted 4 years ago

“Good service prompt delivery keen price”

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Posted 5 years ago

“Everything delivered promptly and as ordered. No worries”

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Posted 5 years ago

“Excellent website all the technical detail required to assist picking the correct garment however in my case I ordered XS which was too small even for me”

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Posted 5 years ago

“Trainers arrived safely. Nice colour and very comfortable”

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Posted 5 years ago

“Quick service. Trainers wide enough for my fat feet. Feel very light. At this stage not sure if that's a good or bad thing. Good if it makes it lighter to run bad as may not be supportive enough. So far I am a happy customer.”

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Posted 5 years ago

“They had the exact running shoe i wanted and it arrived with 4-5 days. Whats not to like”

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Posted 5 years ago

“No fuss delivery. Sourced shoes which another supplier could not.”

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Posted 5 years ago

“I ordered these Brooks trainers as they were the best for heel spurs. They definitely have extra cushioning and fitted nice and snuggly . I tried them on a 2 mile run in my local Park but still had heel pain which aggravated my injury. There are no easy fixes to heel spurs and plantar issues unfortunately.”

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Posted 5 years ago

“Straight forward website ordering. Delivery arrived as expected.”

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Posted 5 years ago

“Good range of running trainers with fast delivery. I ordered two pairs in different sizes. They were able to tell me quickly the website was wrong from a named person rather than a corporate machine and get the remaining pair to me”

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Posted 5 years ago

“The price of my shoes from NorthernRunner was competitive and they arrived in as new condition. They fit well and they'll hopefully last a few years.”

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Posted 5 years ago

“Very happy. Good shoes, well fitted, delivered on time, no complaints.”

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Posted 5 years ago

“My new trainers arrived and am enjoying running in them already. Easy transaction.”

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Posted 5 years ago

“Great service and delivery time.”

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Posted 5 years ago

“Good value, arrived promptly and as expected!”

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Posted 5 years ago

“Hello northen runner Goods arrived quickly but unfortunately trainers are too narrow for my feet ,although they say they were wide. So at this moment in time they're on their way back to yourselfs. If you could recommend a true wide toe box trainer I'll gladly give them a go. Thanks”

Helpful Report

Posted 5 years ago

NorthernRunner.com is rated 4.9 based on 13,338 reviews