NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 13,392 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 13,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 25th July 2025

Jennifer Harding-Kirk

NorthernRunner.com 5 star review on 13th June 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Has a much greater range of trainer widths and footings.”

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Posted 4 years ago

“Slightly more expensive than similar products which is probably why the correct size was still in stock. Dispatched promptly and arrived safely although the box was torn, but that doesn’t matter.”

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Posted 4 years ago

“Great service delivered well within target time, packaging good.”

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Posted 4 years ago

“Order arrived with time expected.”

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Posted 4 years ago

“First time buying from northern runner.com and very impressed. Good fit, size as described. I ordered wide fit and they're great.”

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Posted 4 years ago

“Everything was nice, easy and straight forward, parcel arrived promptly. What you want when ordering online.”

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Posted 4 years ago

“Quality trainers at good prices, delivered on time and with good updates.”

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Posted 4 years ago

“Good price, prompt delivery. Really comfortable trail running tights for chilly morning evening runs. Well made particularly impressed with the zips that seem resilient to the mud. Unlike other brands.”

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Posted 4 years ago

“Order arrived very quickly and well wrapped though the shoe box was squashed on one side. Free delivery was a bonus. Unfortunately the shoes were too small (and next size up not available) but I received a refund very quickly. Would use Northern Runner again though.”

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Posted 4 years ago

“Had zero problems with the order. I received dispatch updates and the item was delivered within the time frame stated”

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Posted 4 years ago

“Never ordered with Northern Runner before, and they had the product (socks) I was looking for as the usual running shops I go to, do not sell them in store. Happy with the product and delivery service.”

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Posted 4 years ago

“Very happy with my new running shoes!!”

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Posted 4 years ago

“Great service and prompt delivery, totally happy with the order 🙂”

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Posted 4 years ago

“Good size but needs wide feet”

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Posted 4 years ago

“Good price and happy with the trainers themselves but the shoe box they arrived in was quite ripped and just generally beaten up, disappointing as they were a present for someone.”

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Posted 4 years ago

“Great service, Prompt arrival of goods Good product Good prices Very competitive.”

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Posted 4 years ago

“Good value for money. Good shoes.”

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Posted 4 years ago

“All went smoothly - they had my obscure size in stock. I needed delivery to a place I would only be staying for three nights and they arrived exactly as expected. The shoes are good too!”

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Posted 4 years ago

“Very good running trainers, took three days to come good online price, Very happy”

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Posted 4 years ago

“My only complaint is dont use royal mail they are appalling. But northern runner are great and fast”

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Posted 4 years ago

NorthernRunner.com is rated 4.9 based on 13,392 reviews