NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 13,321 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 13,321 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th June 2025

168

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with Hoka trail trainers. Speedy dispatch & delivery”

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Posted 1 year ago

“Easy to order ,came on time .”

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Posted 1 year ago

“prices are higher”

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Posted 1 year ago

“I ordered a pair of Clifton 9 Hoka runners. Arrived quickly, but too narrow. I sent them back next day and was refunded straight away. Only negative was £9.00+ cost for recorded delivery to return items.”

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Posted 1 year ago

“I have ordered once from Northern runner and everything went well. However, the boots i bought are far from ok, but I don't seem to be able to review those. It seems Topo have a different definition of 'waterproof' than I do.”

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Posted 1 year ago

“Had problems with delivery. Royal Mail’s fault not NR. NR resolved it promptly. Pleased with their response.”

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Posted 1 year ago

“Yup, finaly arrived. I had given up.. I' m impressed by the quality. . Bob”

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Posted 1 year ago

“The trail runners I bought were a good price. The review helped me select the correct model. They arrived earlier than expected. The product is very good. Therefore a good experience and will use this company again.”

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Posted 2 years ago

“I have a need for wide shoes as one foot is a lot wider than the other due to an old injury. Finding wider shoes is not easy. However by selecting 4E width Northern Runner always pop up, prices are good, delivery is normally quick so i would recommend them to anyone.”

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Posted 2 years ago

“Good easy website product came quickly”

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Posted 2 years ago

“No problem encountered, delivery on time and shoes Great”

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Posted 2 years ago

“Excellent prompt service”

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Posted 2 years ago

“trainers arrived on time and as per spec. Many thanks”

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Posted 2 years ago

“Very competitive price and prompt delivery”

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Posted 2 years ago

“Very pleased with the prompt and efficient service by NorthernRunner. I received my ordered item earlier than expected which I was very happy about and item and packaging in excellent condition. Their goods are also very reasonably priced.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Good shoe could do with more room in the toe box for the longer runs though. Fantastic grip both on wet soft ground and loose stone trails. Felt confident on steep descents and technical sections. Nice level of cushioning combined with the rock plate gave plenty of protection. So far I’m really enjoying them.”

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Posted 2 years ago

“Excellent service, I'm very happy”

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Posted 2 years ago

“Great service and competitive prices”

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Posted 2 years ago

“Great service, great trainers!”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 13,321 reviews