NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 13,321 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 13,321 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th June 2025

168

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service from start to finish highly recommended”

Helpful Report

Posted 2 years ago

“Received new pair of Hoka Speed Goat trail shoes in good time, parcel arrived in excellent condition. Very happy with shoes although sales prices have really shot up, 18 months ago I could purchase same shoes for around £60 now they are pushing £90 sales prices, thats quite a hike. Have to hope that prices will come down again eventually.”

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Posted 2 years ago

“Good service arrived very quickly.”

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Posted 2 years ago

“Great service and colour of product was lovely. Sadly too small and they didn't have better size for me so have had to return.”

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Posted 2 years ago

“Sorry sent my order back too tight”

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Posted 2 years ago

“Great store, easy to use and problem free shopping.”

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Posted 2 years ago

“Hi there service really good thank you ! Have just sent back my shoes today , they’re not width enough :(”

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Posted 2 years ago

“Swift delivery and prices generally very competitive. Was slightly dissapointed this time as they had sent me shoes which had obvioulsy been worn before, with mud in the sole and minor staining.”

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Posted 2 years ago

“Item arrived on time no problem 😉”

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Posted 2 years ago

“Quick delivery with product. The only downside was the cost of £11 to return the boots I had bought.”

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Posted 2 years ago

“I have A/B’d this with an older version. And le quality seems to be nowhere as good as? But considering it was £12 cheaper than anywhere else… Also I have a small head but had to order a Large which is still snug.”

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Posted 2 years ago

“Good range of wide fit shoes which is great to see. I sent the ones I bought back as they weren’t quick right however, I will consider when buying my next pair 100% and can happy recommend to F&F. Delivery and refund processed quickly 👍”

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Posted 2 years ago

“Delivery was prompt and goods were as ordered”

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Posted 2 years ago

“Northern Runner were quick to help me and rectify a situation - I had issues with my shoes being stuck with the courier, and we were unable to speak to them. Northern Runner made sure I was the priority, and even made sure that my shoes arrived in time for Xmas! Great customer service. Thank you.”

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Posted 2 years ago

“Courier lost package but Northern Runner were very good in sorting it out, sending a replacement item via different courier and next day delivery. Thanks and well done”

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Posted 2 years ago

“Been looking for trainers for cross country training, there was great product on the website and great service and delivery. Thank you”

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Posted 2 years ago

“Shoes arrived safely.”

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Posted 2 years ago

“Good value and efficient delivery”

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Posted 2 years ago

“We bought two pairs of roadhog socks a ladies small and mens large. The socks are lovely and soft just what your feet need when running. They arrived in the time allowed and were pleased with the device and product.”

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Posted 2 years ago

“Order arrived extremely quickly.”

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Posted 2 years ago

NorthernRunner.com is rated 4.9 based on 13,321 reviews