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NorthernRunner.com Reviews

4.9 Rating 10,755 Reviews

99 %

of reviewers recommend NorthernRunner.com

Company Reviews

Product Reviews

4.9

Based on 10,755 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 5th May 2024

NorthernRunner.com 5 star review on 3rd May 2024

NorthernRunner.com 5 star review on 3rd May 2024

NorthernRunner.com 5 star review on 8th April 2024

NorthernRunner.com 5 star review on 1st April 2024

NorthernRunner.com 5 star review on 8th March 2024

NorthernRunner.com 5 star review on 8th March 2024

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products delivered as scheduled. Kept up to date with progress. As one product was on a longer delivery schedule than the other would have appreciated if they had been sent separately. Would definitely use again as ‘value for money’ and a good selection of specialist products.”

Posted 2 years ago

“Extremely light, good heel support. Not too sure yet on the laces as have a lot of stretch in them but they haven't presented any issues on my runs so far”

Posted 2 years ago

“Product was excellent. Dispatched quickly and no issues.”

Posted 2 years ago

“Great availability and a more affordable price for Brooks ghost 13. Received within 3-4 days of ordering, great service.”

Posted 2 years ago

“Thanks for sending my new running shoes. They arrived promptly and everything was as it should be. Decent price, good website and I just need to break them in properly now! Hoka One One Mens Challenger ATR 6. Thanks”

Posted 2 years ago

“Good service. Organised refund quickly. But need easy, free (or subsidised) returns system. (Buying shoes etc from different brands always involves returns to get the sizing right)”

Posted 2 years ago

“Good delivery service, although I would have liked it a day or so sooner. Product is as I expected. No written paper invoice in the box though. But all in all, happy with outcome.”

Posted 2 years ago

“Swift service , great price and clear communication”

Posted 2 years ago

“Good price and service.”

Posted 2 years ago

“Ordering process was easy & delivery happened on time. However, the package was left on my doorstep as I wasn't in. Fortunately it was still there when I returned. I would have preferred it if they left it somewhere safer and put a note through the door.”

Posted 2 years ago

“My old trail shoes literally fell apart a few days before my first race in a long while. Looked around and Northern Runner came up with just what I wanted albeit in an odd colour; however that probably explains the price which was significantly cheaper than anywhere else. I paid for express delivery via DPD and the goods duly arrived just in time to try them out before the event. The race went well and the colour was looked better than the pictures suggested. All I need now is a bit of rain to really test them out!”

Posted 2 years ago

“Shoes turned up as expected and just want i wanted. Thank you.”

Posted 2 years ago

“Good range of footwear in stock and returns honoured on receipt. Unfortunately buying footwear unseen is always tricky and more telephone or online chat options might have helped. But store is busy and staff not available.”

Posted 3 years ago

“good service and when the incorrect size was sent this was quickly and efficiently corrected. would recommend”

Posted 3 years ago

“Quick delivery great socks 👌”

Posted 3 years ago

“Product as specified and prompt delivery”

Posted 3 years ago

“Trainers deliveted promptly and as descrlbed”

Posted 3 years ago

“The online service was so simple and easy to use. Once the order was placed, regular updates on the item purchased was received via email. The items were dispatched promptly and recieved within 2 days.”

Posted 3 years ago

“Excellent, knowledgeable customer service, competitive prices and smooth order process. I had two pairs delivered so I could try on for size, and the return process is very easy with a prompt refund. Highly recommend Northern Runner.”

Posted 3 years ago

“Good communications, goods delivered as described!”

Posted 3 years ago

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NorthernRunner.com is rated 4.9 based on 10,755 reviews