NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,104 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery perfect”

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Posted 1 year ago

“Excellent I am very pleased with the training shoes, so comfy!”

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Posted 1 year ago

“Prompt and efficient service”

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Posted 1 year ago

“My go to supplier for wide fit shoes and other kit that big on line shops don’t stock. They also give great friendly and informed advice (unlike the big online running shoe retailers)”

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Posted 1 year ago

“The Brooks running shoes arrived promptly and in good condition. My second purchase from you”

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Posted 1 year ago

“Brilliant service. Very happy with the product. I will definitely use them in the future.”

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Posted 1 year ago

“Order was a good price and arrived quickly.”

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Posted 1 year ago

“Great price and service”

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Posted 1 year ago

“Just what I was after and delivered super quick - he must have run all the way!”

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Posted 1 year ago

“Excellent service - took lots of time, very knowledgeable, and determined to get exactly the right shoes for me. Swift delivery by post. I'd use this shop again even though I live in Wales. Very, very impressed.”

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Posted 1 year ago

“Shoes arrived next day. Perfect fit for wide feet. Great feel & support for a forefoot strike runner like myself.”

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Posted 1 year ago

“I ordered trainers on 19th Feb. Royal Mail lost them and getting tracking info was a nightmare. Northern Runner seemed to be on the case and dispatched another pair…to the wrong address. I pointed this out and they said they’d fix it. I’ve just had another dispatch note and it’s for the same wrong address AGAIN! Now it’s 6th March and no trainers. I will not be using again and want a refund”

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Posted 1 year ago

“Ordered jacket Thursday pm. Arrived Saturday am, in time for run on Sunday am. Got back warm and dry. Brilliant service , will use you again.”

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Posted 1 year ago

“Ordered the latest brookes running shoes in the afternoon and, the next day they were in my hands. Fantatstic service, will definately use this company again.”

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Posted 1 year ago

“Easy to use website. Fast and efficient delivery.”

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Posted 1 year ago

“Easy to order. Great price. Arrived earlier than expected. Would definitely use again and recommend to others.”

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Posted 1 year ago

“My trainers arrived the following day and fit well. I’ve had a few pairs now from Northern Runner and they are a great company.”

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Posted 1 year ago

“Proper beauty Bridgedales Merino Yes mush isn't it?”

NorthernRunner.com 5 star review on 4th March 2025

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Posted 1 year ago

“Great price Great service”

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Posted 1 year ago

“Thanks for a prompt speedy transaction”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,104 reviews