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Nöa and Nani Reviews

4.3 Rating 1,512 Reviews

84 %

of reviewers recommend Nöa and Nani

Company Reviews

Product Reviews

4.3

Based on 1,512 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Nöa and Nani Review Love this set of bed. My daughter wanted bunks so decided to go with this one and glad we did, the frame is solid. We have family nights in my daughters bedroom watching tv and playing often find myself falling asleep in the bottom bunk. I love that the stairs dont go on the floor so no risk of tripping. 5* from us.

About Nöa and Nani:

Want to know what Noa and Nani are all about ?

Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.

Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

Nöa and Nani 5 star review on 1st May 2024

Nöa and Nani 5 star review on 30th April 2024

Nöa and Nani 5 star review on 28th April 2024

Nöa and Nani 5 star review on 23rd April 2024

Nöa and Nani 4 star review on 17th April 2024

Nöa and Nani 5 star review on 16th April 2024

Nöa and Nani 5 star review on 16th April 2024

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the worst services I have ever used!! I am still waiting after 4 WEEKS of purchasing the triple bunk bed for the headboard package to arrive!! This was supposed to be a Christmas present for the kids which they were really excited about. The worst part is I was told the delivery service will deliver this week, after contacting the delivery service XDP, they said to contact the supplier as they have not been sent a package to deliver by the supplier!!!! I then contacted Noa and Nani and have not heard from them in nearly a week!! Very disappointed and definitely DO NOT RECOMMEND!!! Will be chasing them for my money back !!!”

Posted 3 months ago

“Very poor customer service and not responding to requests for cancellation incurring huge costs”

Posted 3 months ago

“Would be great if I actually received it and was posted when they said it would be.”

Posted 3 months ago

“ARE YOU KIDDING ME!????????? Asked to write a review on an order that never arrived!!!!!!!!!!!! And getting ignored via call / email / social media when I demand a refund! I’ve been ghosted by this company! They owe me £100 avoid like the plague!!!!”

Posted 4 months ago

“I've received an email to write a review about a product I do not have. We purchased this bed for our sons birthday, paid for a specific date for the bed to be delivered, only to receive 3 out of the 4 boxes. The company have refunded the delivery charge, but we are yet to find out what's going on regarding the parcel. This is now day 3. Our son is sleeping on his mattress on the floor and I'm concerned how long this is going to go on for. If you have the missing parcel just send it, if you don't a refund would be much appreciated. I won't bother uploading a picture as requested, think 3 boxes are pretty disappointing to look at.”

Posted 4 months ago

“It has been two weeks and I have still not received my order. I have e mailed to find out what is happening with my order but have not heard back. There is no contact number so no other way of contacting them. Really disappointed with the service received”

Posted 4 months ago

“Received an email to say the trundle is out of stock and they can issue me a partial refund and have sent the remaining parts. If I only wanted ea single bed I would have ordered one. Very very silly poor choice. Full refunded requested and I will not be paying postage to return.”

Posted 4 months ago

“If I had the product I could write a review! Been chasing for a delivery date . I would not order from this company again.”

Posted 4 months ago

“I have not received this item and can not get on touch with anyone”

Posted 4 months ago

“Hello is no come my order only the sticks y buy one trundle bed please If you can tell me what happened with my order thank you!”

Posted 5 months ago

“Haven't received my order despite having emailed six times over a nine day period. Shockingly bad (infact nonexistent) customer service”

Posted 5 months ago

“Sent the bed with wrong parts. Unable to speak to anyone over the phone because they ‘don’t have access to a phone’. Still one week after the replacement was sent and still not arrived. Takes a day for them to respond via email. They say they have sent another part but no tracking information available or has been given yet. Very poor customer service. My son is currently having to sleep on the floor.”

Posted 6 months ago

“Shocking customer service, I wouldn’t recommend ordering from here because if you need to return it’s over £50 to return your item which they don’t state on the website. States “shorty” mattress but doesn’t fit “shorty” beds and you can’t get fitted sheets for it anywhere as it’s such an odd size 🥴🥴🥴- avoid.”

Posted 6 months ago

“I ordered2 of these and received different ones. I’m still awaiting their reply. Not good.”

Posted 6 months ago

“I emailed the company 3 days ago asking for a full refund as I ordered the bed believing it was an adult bed. They still haven’t replied it sent me this review to fill in! Not impressed by their customer service. If you want me to restore my faith in your company, kindly get in touch”

Posted 6 months ago

“I haven’t received my product”

Posted 6 months ago

“Ordered a kids bed and this mattress separately on 20/09 due to be delivered between 27/09 - 04/10. Bed arrived swiftly (26/09), lovely little kids bed no issues with it but no sign of the mattress. Contacted customer support 04/10 and I’m still waiting for an update on the matter to be resolved as of 13/10”

Posted 6 months ago

“I've not received the item?”

Posted 6 months ago

“It arrived, I started to build it and the wood was all rotten and wet inside. It obviously hadn’t been stored correctly. Obviously I had to stop building the bed as I worried about the quality of the rest of it. Customer service were hard to get hold of and of very little help. So I rushed to ikea to get a new bed for my children to sleep in that night. Eventually I got told they will collect the faulty bed but I had to take pictures to prove it was packaged correctly, they couldn’t collect it on a weekend so I now have to take time off work for them to come and collect the broken bed and I won’t get my money back until they receive it. No compensation offered for this inconvenience m. ABSOLUTELY AWFUL CUSTOMER SERVICE AND TERRIBLE QUALITY PRODUCT. Don’t waste your time and just go to Ikea!”

Posted 6 months ago

“Do not buy products from this website. They charge extra for refunds and are uncooperative when it comes to returns. It takes a long time to process the return, and the only way to reach them is through email since their phone number doesn't work. The staff is unhelpful and inconsiderate. I regret purchasing anything from this website and will avoid them in the future. One dissatisfied customer.”

Posted 7 months ago

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Nöa and Nani is rated 4.3 based on 1,512 reviews