Nöa and Nani Reviews

Name: Nöa and Nani
Rating: 4.25

4.3 Rating 1,620 Reviews

83 %

of reviewers recommend Nöa and Nani

4.3

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Nöa and Nani Review Love this set of bed. My daughter wanted bunks so decided to go with this one and glad we did, the frame is solid. We have family nights in my daughters bedroom watching tv and playing often find myself falling asleep in the bottom bunk. I love that the stairs dont go on the floor so no risk of tripping. 5* from us.

About Nöa and Nani:

Want to know what Noa and Nani are all about ?

Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.

Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

Visit Website

Nöa and Nani 5 star review on 25th July 2025

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great bed, we like what we have bought and our daughter loves to sit in her room and study now, thanks for that Noa & Nani, however all the great things said, we paid for named day delivery, would of been better off leaving it as next day delivery, as when we chose named day it came a week later than our chosen date. And we had to pay carpenter £40 to fix the issue with it, there were pieces of timber not level and pieces of timber covering fixing holes, Then to top it off we one of the slat bearers was half missing, so had to renew that whole piece. Despite the bad things said we are very happy with what we bought now and don't think we could of made a better choice for the money paid. Just the Noa & Nani guys need to tighten up on their service and quality checks.”

Helpful Report

Posted 5 years ago

“I cannot fault the bed itself, the quality for the price is good and is the 2nd bed I have bought from Noa & Nani. However the bedframe arrived damaged and over week after the slats were delivered due to the incompetency of Parcel Force, which is obviously no fault of Noa & Nani. I found it very difficult to get a resolution through customer services. After numerous attempts to get them to simply replace the damaged package, it was over 2 weeks later after escalation to PayPal when I was offered a 25% discount. Horrible experience for the kids, who were excited to share a room for the first time, having to sleep in temporarily arrangements, now in a damaged bed after 3 weeks of unnecessary hassle. Not impressed!”

Helpful Report

Posted 5 years ago

“There was a slight delay getting my delivery due to an issue with DPD, but when I emailed to find out what was happening I received a fast response and my delivery was sent out quickly. The communication was great. I haven't put the table up yet as waiting to move house, but I can't wait, lovely table and chairs at a great price.”

Helpful Report

Posted 5 years ago

“I haven't received the item yet, but the website was easy enough to order from. Great communication, and hoping to receive the trundle soon so that I can place it in my Nephew's room. I'm sure it will look great.”

Helpful Report

Posted 5 years ago

“I haven’t moved house yet but have ordered these to move with. Delivery was really prompt and received over 2 deliveries”

Helpful Report

Posted 5 years ago

“Great bed. However, I was sent the wrong tent and I’ve still not had a reply about exchanging it as well as help to resolve another issue with a previous purchase. I would still recommend the bed but customer service needs a bit of improvement.”

Helpful Report

Posted 5 years ago

“I received a wrong bed but so far customer service was very helpful. They offered a discount for the bed which received or arrange the swap. When I will receive my order I’ll do update.”

Helpful Report

Posted 4 years ago

“Thanks panther for an excellent delivery of my recent purchase my daughter’s first full size bed. It’s not built yet but my little girl is super excited. Delivery men were excellent and delivered when they said they would. Would use again highly recommended thanks.”

Helpful Report

Posted 4 years ago

“The bench ended up being out of stock and still is so we only got the table and four chairs (bench was refunded). It's a good looking table and great value for money but the bench was what made it special for me so w bit disappointed about that.”

Helpful Report

Posted 4 years ago

“Extremely disappointed not to receive the pirate design as ordered due to the original package including tent and bed slats being lost in transit and out of stock so an alternative tent had to be chosen. The bed itself is extremely sturdy and of a much higher quality than expected. Overall very happy with the bed but disappointed with delivery and being informed that 3 separate shipments had been lost in transit.”

Helpful Report

Posted 4 years ago

“Bed was delivered well packaged wrapped up. Very clear instructions. Bed looks good - I like the way the screws have little covers to hide them. Delivery however - was a bit of a disaster. Nao Nani appear to use XPD in UK - the consignment was split across two days, the second consignment the delivery driver sort of hovered outside on the road then left without conducting the delivery - and as for the XPD website where you are supported to try and sort out these complications - it is a total disaster and I wasn't able to get anything done with it (even after having been forced to download their app on to my phone).”

Helpful Report

Posted 4 years ago

“The bed is quite strong but the chair slats seem less sturdy. It arrived when it was meant to and everything was in the package. Fairly easy to put together, everything was labelled although we put one piece upside down and had to redo the seats. If you need to contact anyone it is only by email and goes through a system before being replied to. You may not speak to the same person twice or have continuity in the conversation. This meant it took along time to get an answer to a question.”

Helpful Report

Posted 4 years ago

“I have it built the beds yet, although happy with the price and very efficient delivery.”

Helpful Report

Posted 4 years ago

“It’s a surprise for our daughter, we haven’t opened it yet. Delivery was quick and we know she will love it. It’s been in her wish list for some time.”

Helpful Report

Posted 4 years ago

“I was surprised at the rather high price of these, though they are good and solid with strong supports. Grain runs perpendicular to the table, which is a little bit odd. Delivery was a fiasco (don't count on next day!) and one extension arrived damaged, but replacement was sent the following week. Customer service could really do with a phone line instead of futile online chat. I ended up calling couriers myself in order to get things moving!”

Helpful Report

Posted 4 years ago

“Lovely bed. Quick delivery but received half the bed in grey and half in white so had to wait another two days for the right colour”

Helpful Report

Posted 4 years ago

“Communication has been good throughout and despite one package not arriving yet the company has been good to deal with”

Helpful Report

Posted 4 years ago

“Do not use unless you're willing to wait weeks upon on weeks regardless of what the website says about it being in stock.. For flat-pack furniture this chest of drawers is sturdy and well made. The drawers are not as deep as I would have hoped but still do the job. The delivery on the other hand is ludicrous. According to the website when I placed the order I should have received two of these on 30th December. It is now 26th January and I have only received one (which only arrived yesterday!!) when I PAID for these nearly a month ago! I received an email on the 29th December saying that the next day delivery could not be met but would instead be on the 31st. Fine. The following day I'm told that actually they don't have stock and it won't be in stock for 2 weeks. A week later I chase and I'm told 3 weeks. On 22nd January I HAVE TO TELL Noa and Nani that IT'S BACK IN STOCK, they tell me I'll receive the delivery in the early part of next week but I only received ONE! Would have not bothered had I not already received matching bedside tables, etc.”

Helpful Report

Posted 4 years ago

“Frame is great but where is the mattress so the bed can be used ?”

Helpful Report

Posted 4 years ago

“Really comfortable mattress and looks very well made. Only complaint is the lack of communication around delivery and the fact it didn’t arrive with the bed and there was no response when I tried to ask where it was”

Helpful Report

Posted 4 years ago

Nöa and Nani is rated 4.3 based on 1,620 reviews