It arrived, I started to build it and the wood was all rotten and wet inside. It obviously hadn’t been stored correctly. Obviously I had to stop building the bed as I worried about the quality of the rest of it. Customer service were hard to get hold of and of very little help. So I rushed to ikea to get a new bed for my children to sleep in that night. Eventually I got told they will collect the faulty bed but I had to take pictures to prove it was packaged correctly, they couldn’t collect it on a weekend so I now have to take time off work for them to come and collect the broken bed and I won’t get my money back until they receive it. No compensation offered for this inconvenience m. ABSOLUTELY AWFUL CUSTOMER SERVICE AND TERRIBLE QUALITY PRODUCT. Don’t waste your time and just go to Ikea!
6 months ago
Nöa and Nani has a
4.3
average rating
from
1,512
reviews
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