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Nöa and Nani Reviews

4.3 Rating 1,620 Reviews
83 %
of reviewers recommend Nöa and Nani
4.3
Based on 1,620 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Nöa and Nani Review Love this set of bed. My daughter wanted bunks so decided to go with this one and glad we did, the frame is solid. We have family nights in my daughters bedroom watching tv and playing often find myself falling asleep in the bottom bunk. I love that the stairs dont go on the floor so no risk of tripping. 5* from us.
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About Nöa and Nani:

Want to know what Noa and Nani are all about ?


Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.


Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

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Anonymous
Anonymous  // 01/01/2019
Arrived with no screws to put it together. Have tried all weekend to get in touch with you. Toddler sleeping on a mattress on the floor. Please get in touch!
Helpful Report
Posted 2 years ago
Only 2 items of the delivery made. I was left without bed slats to support the mattress. They couldn't confirm a delivery. Appalling customer service. Had to purchase slats at my own expense. Unable to speak to anyone as they are working remotely and don't have an operational telephone line. I WOULD NOT RECOMMEND THIS BED OR COMPANY.
Helpful Report
Posted 2 years ago
I would love to review the item however sadly I have still not received it!
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Posted 2 years ago
I ordered this and 2 Otto mattresses, there was a mixup with the mattresses so they were cancelled and new ones ordered. They then cancelled the entire order including the bed and then four mattresses showed up, none of which the ones I ordered, was told the bed would be here too, still not arrived. Had to turn down 2 mattresses and take 2 other ones no idea if they’ll fit the bed until it arrives and still no update on it. Very poor service, around 2-3 days between replies so I have two mattresses in my front room waiting for a bed. Should have cancelled the whole thing and left it
Helpful Report
Posted 2 years ago
Item didn't arrive
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Posted 2 years ago
Hi, I am very dissatisfied. I shouldn't even have received this review as I am in the process of returning the item. The item on unpacking the item ku has a huge crack on the side under the base of the table top. I am in the process of returning it , and what a mess it has been. No one calls or follows up on your request made or any information regarding the refund process and also if I will be changed for the item to be returned. The store is quick to take money and orders but always slow and the returns. Very dissatisfied as I ahve bought previously items before and the service was good .
Helpful Report
Posted 2 years ago
I ordered the item for next day deliver and paid extra,after a week still no delivery. Kept emailing no response, then got a reply after threatening to go to trading standards..I'm now waiting for a refund.. not impressed very poor customer service. Will never use again.
Helpful Report
Posted 2 years ago
Wouldn’t know as items never arrived, was given delivery dates TWICE that came and went. Cancelled and requested refund that has still not arrived.
Helpful Report
Posted 2 years ago
I cannot review the item unfortunately as I never received it. After two weeks of waiting and contacting them myself they told me the courier had lost it and have no more in stock so will have to refund. Waste of time.
Helpful Report
Posted 2 years ago
Hello, I have previously contacted you regarding an order that we placed but it has not arrived and the money has been taken from my account. Please update me on this as it has been some time since I made my purchase and the customer service is really not acceptable.
Helpful Report
Posted 2 years ago
This arrived with one of the wrong pieces. Almost a month later and I'm still waiting for the correct piece to be sent to me. They recently delivered a huge box which looks like a return from someone else for a different item rather than the one small piece needed to complete my dressing table. I'm sure it will be good when finally finished....
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Posted 2 years ago
Still not received this dressing table and stool been 2 weeks now
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Posted 2 years ago
I still haven’t received the order and even after countless emails from a very responsive team there is still no one that can tell me when I can expect delivery. Poor and inaccurate service.
Helpful Report
Posted 2 years ago
I never reacived my item!
Helpful Report
Posted 2 years ago
This service I have received has been absolutely poor, customer service takes about 5009 hours to reply to your emails. I have been messed about sooo much both times I received my parcel I have only ever received the cushion and basket with no storage base. This issue has been on going for over 3 weeks and no one seems to care about the situation. I am now waiting response for another replacement parcel as I have received another cushion and basket.
Helpful Report
Posted 2 years ago
Products never arrived. Nobody answers the phone , they took the money but didnt have the stock, the old saying buyer beware springs to mind !!!! This is a true and honest review dont be fooled. It shows stock when you order , but that is obviously a fabrication. After alot of chasing we did eventually get refunded, but we had to chase for it. The company blamed the courier but the courier never had the goods and we paid extra for a special deivery, the courier compant were very helpful and honest, but they are an independent company so dont blame them for the priblems caused by the supplier
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Posted 2 years ago
Would love to leave a positive review, however still not received the desk!!!!!!
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Posted 2 years ago
Looks cheap. Wouldn't buy anything from here again. Not worth £200, may as well have purchased from IKEA for half the price. Also wouldn't leave the item with a neighbour or in safe place as requested after paying £20 next day delivery. It should be stated that you need to be in to receive the delivery.
Helpful Report
Posted 2 years ago
I am absolutely appalled with how this company has treated me, I ordered a bunk bed from them and had to cancel the order because I had put the wrong address. They still tried to deliver the item and we had turn it away to be returned, the delivery company claimed it was delivered and the item was never returned. I have now been conversing through emails about receiving my refund and all now I have not received it. It took the company seconds to take my money and weeks later I still have not received my refund. I asked for a phone number to speak to a manager or somebody and they have totally disregarded my question all now no phone number, they only want to converse via email and they take 24 hours to reply. Worse mistake of my life ordering g from here. I just want my money back!!
Helpful Report
Posted 2 years ago
Who knows? a month later and it's still not arrived.
Helpful Report
Posted 2 years ago
Nöa and Nani is rated 4.3 based on 1,620 reviews