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Nöa and Nani Reviews

4.3 Rating 1,512 Reviews

84 %

of reviewers recommend Nöa and Nani

Company Reviews

Product Reviews

4.3

Based on 1,512 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Nöa and Nani Review Love this set of bed. My daughter wanted bunks so decided to go with this one and glad we did, the frame is solid. We have family nights in my daughters bedroom watching tv and playing often find myself falling asleep in the bottom bunk. I love that the stairs dont go on the floor so no risk of tripping. 5* from us.

About Nöa and Nani:

Want to know what Noa and Nani are all about ?

Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.

Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

Nöa and Nani 4 star review on 17th April 2024

Nöa and Nani 5 star review on 16th April 2024

Nöa and Nani 5 star review on 16th April 2024

Nöa and Nani 5 star review on 16th April 2024

Nöa and Nani 5 star review on 16th April 2024

Joanne Franklin

Nöa and Nani 5 star review on 9th April 2024

Nöa and Nani 5 star review on 8th April 2024

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still havent received my bed. It was supposed to be back in stock around the 23rd of March and I had to email the team to learn they were only expecting the bed to arrive in the warehouse on the 9th of April but I still have no news on my delivery.”

Posted 2 weeks ago

“Wouldn't know, pre ordered in march was told it would arrive in April then got an email to say won't be until end of May. Disappointed.”

Posted 3 weeks ago

“DO NOT BUY FROM THIS COMPANY. Absolute farce, wish I’d seen more of the reviews first. Having placed an order and received it within 24 hours (that wasn’t brilliantly communicated anyway), we’ve not been able to actually finish building the bed as they sent two of the same boxes, so have two bases and no top to the bed. Communication is incredibly difficult, with no phone number, very hit & miss live chat and poor comms over email. Their couriers aren’t much better either. Having waited in for the delivery of the replacement box they never showed up, even though the tracker showed they were only 1.5 miles down the road at one point! Again communication is appalling, can’t get hold of anyone and unresponsive so far. Meanwhile our daughter continues to sleep on a blow bed whilst we wait to complete hers. Absolute nightmare and would have expected so much more having spent £400.”

Posted 1 month ago

“Still haven't received bedside table, a week on from paying £20 named day delivery for it. Sent 2 emails and left 3 answer phone messages and had absolutely no response from this company whatsoever! Customer service is shocking as far as to say non-existent 🙄”

Posted 1 month ago

“Product is fine, company are useless. Don’t have a customer services telephone line, hide behind a computer and then try to blame couriers when a request for replacement is ignored. My child went without a bed for 10days. Don’t waste your money here!”

Posted 1 month ago

“I have still not received the item (supposed to be delivered on 19th Feb), and have chased a few times and await a response. I do not appreciate being asked to review something I’ve never received. Please get back to me.”

Posted 1 month ago

“Arrived with no fixtures. Absolutely appalling customer service and after two weeks of trying to resolve, we still have not had the bed collected nor a refund processed. Will never purchase from them again.”

Posted 2 months ago

“A whole box of screws were missing, and despite the automated response of a promised response within 48 hours, I am still waiting for a reply. I can’t find a contact number anywhere on the website, which means I am just left waiting to be able to build my son’s bed. Really unhappy with the customer service, and I can’t comment on the quality of the bed. Maybe if I ever get a response, I will be able to edit this review.”

Posted 2 months ago

“Unfortunately, we were advised by Noa and Nani this would fit the shorty midsleeper bed. It does not, the fittings are too wide of the bed. As you can see from the photo, to wide for the bed.”

Posted 2 months ago

“The bed is good, sturdy when built etc. however the company not so great. Paid for next day delivery but got it in 3 separate deliveries and finally got the full bed 10/11 days after ordering. You cannot speak to anyone on the phone as they are email only which is ridiculous! If it’s an easy email to reply to you do get a reply pretty quick however when you are querying where items are and not happy with the service it takes about 1-2 days for them just to reply. The delivery company was also arguing with me after the 2nd delivery telling me i had received all the boxes I needed when i knew it wasn’t and clearly had not which was very annoying.”

Posted 2 months ago

“Ordered Medium. Recived a box that said small on it and when opened table was small not medium. Total joke. I complained and was told box says small, but medium table insid. Utter rubbish and fails advertising. And they won't put right. Miss sold will not use this company again.”

Posted 2 months ago

“Unfortunately this item hasn’t been delivered. It’s been 1 month since ordering. Customer service has been extremely poor! Due to the fact you can’t contact them. Would highly recommend avoiding noa and Nani at all costs.”

Posted 3 months ago

“So disappointed with my purchase. We still haven’t received the bed in full and I get an email to ask me to review the bed!? Is this some sort of a joke?! No one to call and talk. They only reply back to emails whenever they feel like. I asked for their complaint procedure a few times no one is coming back to me. They took the money straight away 2 weeks ago. I paid for express delivery which was supposed to be next day but out of 3 boxes, 2 boxes delivered. One box which was containing the bed fences apparently got lost by the transport company! Without the bed fences we can’t build the bed. They slide into the corner posts. They are fundamental part of the structure. Our house turned into a mess. My 6 year old son has been sweeping on the mattress, on the floor since. And their customer service isn’t helping at all. Don’t bother with this company, don’t order from them. Save yourselves stress and hassle. I want people to be aware of what they will be dealing with before ordering. Honestly don’t do it.”

Posted 3 months ago

“My order has disappeared, and the customer service is not helpful. I won’t recommend ordering from this company.”

Posted 3 months ago

“Have not received the drawers, no response to emails, phone line not in operation and courier service not responding!!! So frustrating. Bank raising a dispute to refund me! DO NOT USE!!!”

Posted 3 months ago

“Unfortunately the wrong item was delivered last week. I have emailed about it twice but no one has replied and there is no phone number to call. So I’m afraid I would have to say my review is pretty terrible!”

Posted 3 months ago

“My bed was delivered a week ago and still no mattress spoke to numerous people who keep telling me the mattress will get delivered next day this is over a week now and still no mattress! There’s no communication can’t phone anyone with problems I advise don’t buy from here!”

Posted 3 months ago

“The wrong item was sent. The customer service is appalling, just delay tactics, the correct item has apparently now been ‘requested’… still not even ordered. I recommend avoiding this company.”

Posted 3 months ago

“This must be an actual joke because I haven’t received my item yet. I get an email at 10.30pm to say my order will be delivered next and another email at 10.31pm to say it was attempted (which was not the case) and it’s been sitting in the Depot since. No idea what’s going on. Already disputed with my credit card company.”

Posted 3 months ago

“Haven’t received the item. Not sure I ever will.”

Posted 3 months ago

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Nöa and Nani is rated 4.3 based on 1,512 reviews