Nöa and Nani Reviews

Name: Nöa and Nani
Rating: 4.25

4.3 Rating 1,620 Reviews

83 %

of reviewers recommend Nöa and Nani

4.3

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Nöa and Nani Review Love this set of bed. My daughter wanted bunks so decided to go with this one and glad we did, the frame is solid. We have family nights in my daughters bedroom watching tv and playing often find myself falling asleep in the bottom bunk. I love that the stairs dont go on the floor so no risk of tripping. 5* from us.

About Nöa and Nani:

Want to know what Noa and Nani are all about ?

Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.

Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

Visit Website

Nöa and Nani 5 star review on 25th July 2025

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would like to let you know what I think about the product, however, I have yet to receive the tallboy”

Helpful Report

Posted 9 months ago

“We ordered the most beautiful dining table, bench and 5 chairs for an absolute bargain price of just under £350. We picked the delivery date and the table and bench were delivered on the correct day (12th of April). We were advised the chairs were coming as a split delivery. Only to be told the week later they were now out of stock and not expected to come back in stock. We asked for a full refund and have been waiting for Noa and Nani to collect the bench and table for a return and refund. The first collection attempt was last week, the man came into my house and refused to take the parcel claiming it was too big. I had had to send pictures of the items packaged before I could even book the refund and they were aware they had sold me a 180cm table. The next collection is booked for Tuesday but whether this goes ahead is a mystery to us all. We have an appointment with citizens advice to get our money back though we are really hoping the next collection goes ahead. Very hard company to get hold of. Would never order from them again and would certainly not recommend them. If only half of our order was in stock it should have never been sent out in the first place. I’m stuck with half my order taking up my kitchen when I’m 40 weeks pregnant with 2 young children. It has been nothing but stress and we are still £350 down nearly a month after the item was delivered.”

Helpful Report

Posted 1 year ago

“Failed to deliver the item on 2 occasions cancelled on morning of delivery Customer service only via email and slow to respond. Live Chat seems to be quicker (When activated) Kept being put off with "someone will come back to you with an update" Phones are switched off due to Covid restrictions Was very difficult to get a cancellation and refund. I'm sure its great when things go right, its a terrible experience when things go wrong”

Helpful Report

Posted 4 years ago

“Product looks nice but broke during assembly. Customer service has been abysmal since then: unclear communication, confusing messages, blatantly ignoring several of my questions, refusing to escalate my query to a manager... Really unpleasant experience so far and I am left with a broken product.”

Helpful Report

Posted 4 years ago

“This is one of the worst shopping experiences I have had. Firstly the bed arrives with no fixtures or fittings so we could not put it together. Then when they finally arrived over half of the required fixtures and fittings were missing. I have emailed SO many times and go days with no response. I can’t call because no one answers the phone and for some reason no one is willing to call me. My daughter is currently sleeping on the floor, she has a half assembled bed in her room and we can’t complete it until someone actually responds to me and sends the parts. I’ll never shop from this company again and never will I recommend them .”

Helpful Report

Posted 4 years ago

“Sent the wrong item. Have tried 3 times unsuccessfully to contact support. No response. Only option now is to charge it back and order from another company. Website is great, ordering process great but any level of support when things go wrong is not there. Shame.”

Helpful Report

Posted 4 years ago

“Never received this product ordered 2 got sent the wrong thing twice then had to have a different product as apparently it wasn't in stock”

Helpful Report

Posted 4 years ago

“Not worth £59”

Helpful Report

Posted 4 years ago

“Bought this bed as a surprise present for my daughter. Unfortunately, the bed was delivered without the bed slates and all the tent accessories and couldn't find any contact number to phone. Had to wait a least a day to receive email replies from them who promised that I will received the remaining of the items the next day but nothing came. I had to write to them 3 times for them to finally say that they will resend the items (so they were just bluffing during the first 2 emails saying it will arrive soon???) Finally they confirmed that the rest will be delivered via DPD next day and then it's delivered to a complete WRONG address in different part of the country! I just can't described how upset I am seeing my daughter in tears again and also this is a serious break of client confidentiality as I can see the person's full name and their address of whom the parcel has been wrongly delivered to. This company needs to have a serious investigation into this.”

Helpful Report

Posted 4 years ago

“Only one mattress came and no one answered the emails very disappointed”

Helpful Report

Posted 3 years ago

“Only one showed up even tho I payed for 2 no one replayed to emails very disappointed”

Helpful Report

Posted 3 years ago

“Still waiting...no email, no phone support....would not recommend...and they have my money!”

Helpful Report

Posted 3 years ago

“Difficult to review an order you’ve not received yet despite chasing up.”

Helpful Report

Posted 3 years ago

“Half the order turned up currently missing slats for the “sleep centre” and cushions. Boxes turned up filthy. Tried contacting Noa and Nani on several occasions and they’ve stopped replying. Useless company go else where.”

Helpful Report

Posted 3 years ago

“I received this item! Half the bed is missing! No slacks for the mattresses to lay on!! And the whole butterfly canopy is missing. I have emailed waiting for response. There is no contact number. Be very wary before you part with your money with this company. I will update when I hopefully get a response. Also I now have a very disappointed granddaughter!!!”

Helpful Report

Posted 3 years ago

“This review relates to customer support, not the item. At the time of writing we have received and assembled the bed but after 3 weeks are still waiting on a response from customer service on the dimensions. We ended up taking a gamble that the dimensions quoted on the website were incorrect (which they were) and ordered anyway. Customer service on email and chat where useless.”

Helpful Report

Posted 3 years ago

“Absolutely scam!! Please don’t buy from them! I’ve bought two pieces of furnitures and both have major problems. What’s even worse is I’ve been trying to arrange a return and been told it’s not possible to return as I accidentally destroyed the cover box. Sorry but I didn’t plan to return it in the first place as never experienced anything worse quality in life! And not I’ve got no choice but bin my hundreds of pounds.”

Helpful Report

Posted 3 years ago

“I never recieved either and I ordered two I ordered some pink material for a bed with a slide. Still waiting for any reply on emails”

Helpful Report

Posted 3 years ago

“Have NOT RECEIVED the slats”

Helpful Report

Posted 3 years ago

“Still waiting to hear about sending the missing piece of furniture after several emails”

Helpful Report

Posted 3 years ago

Nöa and Nani is rated 4.3 based on 1,620 reviews