Name: Nöa and Nani
Rating: 4.25

“Stylish, affordable, scandi style furniture.”

Nöa and Nani 5 star review on 9th September 2024

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Posted 9 months ago

“Very good quality.”

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Posted 1 year ago

“I haven’t unboxed my unit yet, as still decorating. Item arrived earlier than expected. However I am excited to receive the item and can’t wait to open it.”

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Posted 2 years ago

“Really good quality furniture. Came flat packed and pretty straight forward. Everything was excellent, spare screws etc also. Only issue was the extremely rude delivery man who left parcels in a puddle all morning. Think they need to get a better delivery service!”

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Posted 2 years ago

“Fabulous product and great customer service. Will certainly recommend and use again. Very prompt responses to queries.”

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Posted 2 years ago

“Perfect and fast delivery will definitely order again.”

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Posted 2 years ago

“Excellent value and service with super-fast free delivery. Superb.”

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Posted 2 years ago

“Very happy with my purchase. From ordering my product right through to delivery was a very smooth transaction.”

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Posted 2 years ago

“Does anyone know what sheet and duvet size I need for this bed please”

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Posted 2 years ago

“Have not yet set the bed up but came earlier than expected nice and polite delivery guy good Value too”

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Posted 2 years ago

“Bought 3 green one is pink could you please change it for green I ordered 3 green thank you MrsDawn Marsh”

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Posted 2 years ago

“My review for the media unit itself is very positive. The quality is very good for the price, it looks stylish and was easy to assemble. I’m very pleased with it. Having said that, the delivery process was shambolic. The delivery company were terrible. The first time they turned up unannounced and luckily enough I was in, but they never rang the bell so the first thing I knew was when I received a “Sorry we missed you” email with no follow-up info. I was never contacted again and unable to reschedule the delivery through their useless app. I contacted Noa & Nani through Live Chat and they said they would look into it for me. A couple of days later, although the delivery company app would still not let me reschedule, they turned up announced. This time I was here and they did ring the bell, so I was delighted, but it was all very frustrating and I had the feeling I was lucky. All in all, a great product but I would think very seriously about ordering something else as the delivery process was so painful.”

Nöa and Nani 5 star review on 3rd May 2023

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Posted 2 years ago

“Great service, communication and quality very happy”

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Posted 1 year ago

“a very solid piece of furniture very well made exactly as described delivery was a bit hit and miss courier turned up with delivery note but no furniture, arrived next day as promised though”

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Posted 1 year ago

“Lovely unit, easy to build. Delivery was quick and on time, communications were good. Definitely recommend this unit and the company.”

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Posted 1 year ago

“This is a Christmas present and is currently still in the box, all aspects of the sale including delivery was first class”

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Posted 1 year ago

“Very very sturdy made except the cardboard at the back was a bit thin. Ours actually had a crack, sent to CS but no response . Should have saved 5% , been waiting for the discount code for long……”

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Posted 1 year ago

“It's 1st time we deal with this website, it's a little bit confusing, at the beginning, I wanted a full bed (Dorset&Trundle), and the exact correct size for the mattresses, I ordered by mistake 2 spacesaver Trundle, without Dorset, thinking they were mattresses, and 1 trundle for astrid, thinking it was the Dorset, anyways, the delivery was very quick, they say it's gonna be delivered between 7-15days, it comes next day, so we were very happy and excited for the new bed, as my kids were sleeping in mattresses, in the floor, when we mounted the items, we found out that, both items were trundles, without Dorset, (just to let you know the slats are 15, not 12, and you will need 2-4 extra screws), and 1 of the items (the trundle for astrid), was missing, we never received it, we only recieved the slats, it's been lost with driver on the way, and on top of that, the item was out of stock, they couldn't send another one, however, it's very hard to talk with them, as they only have email, and no other ways to contact with them, like phone or chat, and on top of that, they answer you in 2 days, anyways, after this huge understanding and mistake, and long days and time waiting, we finally could fix this problem, we order the correct items (Dorset and 2 correct mattresses sizes 1 for Dorset, and 1 for trundle), also delivery was so quick, they come at next day, and they arrange a courier for us, to take the items we order by mistake, and they return as the money quickly, between 5-10 days, we leave the trundles at the floor, with old mattresses and duvets, so kids doesn't sleep on the floor, till the correct items we order arrived, then we dismount 1 of the trundles, put it back on original boxes, and the courier take them, the trundle was very easy to mount, it didn't take long, but the Dorset was a little bit harder, it takes longer, but at the end, after all this problem and misunderstanding, were very glad we could fix it, and they're really been very nicely and very helpful, and we're very happy with the items, and mattresses they're really very comfy, we really recommend this website, and for sure we're gonna used it back on the future.”

Helpful Report

Posted 1 year ago

“It's 1st time we deal with this website, it's a little bit confusing, at the beginning, I wanted a full bed (Dorset&Trundle), and the exact correct size for the mattresses, I ordered by mistake 2 spacesaver Trundle, without Dorset, thinking they were mattresses, and 1 trundle for astrid, thinking it was the Dorset, anyways, the delivery was very quick, they say it's gonna be delivered between 7-15days, it comes next day, so we were very happy and excited for the new bed, as my kids were sleeping in mattresses, in the floor, when we mounted the items, we found out that, both items were trundles, without Dorset, (just to let you know the slats are 15, not 12, and you will need 2-4 extra screws), and 1 of the items (the trundle for astrid), was missing, we never received it, we only recieved the slats, it's been lost with driver on the way, and on top of that, the item was out of stock, they couldn't send another one, however, it's very hard to talk with them, as they only have email, and no other ways to contact with them, like phone or chat, and on top of that, they answer you in 2 days, anyways, after this huge understanding and mistake, and long days and time waiting, we finally could fix this problem, we order the correct items (Dorset and 2 correct mattresses sizes 1 for Dorset, and 1 for trundle), also delivery was so quick, they come at next day, and they arrange a courier for us, to take the items we order by mistake, and they return as the money quickly, between 5-10 days, we leave the trundles at the floor, with old mattresses and duvets, so kids doesn't sleep on the floor, till the correct items we order arrived, then we dismount 1 of the trundles, put it back on original boxes, and the courier take them, the trundle was very easy to mount, it didn't take long, but the Dorset was a little bit harder, it takes longer, but at the end, after all this problem and misunderstanding, were very glad we could fix it, and they're really been very nicely and very helpful, and we're very happy with the items, and mattresses they're really very comfy, we really recommend this website, and for sure we're gonna used it back on the future.”

Helpful Report

Posted 1 year ago

“It's 1st time we deal with this website, it's a little bit confusing, at the beginning, I wanted a full bed (Dorset&Trundle), and the exact correct size for the mattresses, I ordered by mistake 2 spacesaver Trundle, without Dorset, thinking they were mattresses, and 1 trundle for astrid, thinking it was the Dorset, anyways, the delivery was very quick, they say it's gonna be delivered between 7-15days, it comes next day, so we were very happy and excited for the new bed, as my kids were sleeping in mattresses, in the floor, when we mounted the items, we found out that, both items were trundles, without Dorset, (just to let you know the slats are 15, not 12, and you will need 2-4 extra screws), and 1 of the items (the trundle for astrid), was missing, we never received it, we only recieved the slats, it's been lost with driver on the way, and on top of that, the item was out of stock, they couldn't send another one, however, it's very hard to talk with them, as they only have email, and no other ways to contact with them, like phone or chat, and on top of that, they answer you in 2 days, anyways, after this huge understanding and mistake, and long days and time waiting, we finally could fix this problem, we order the correct items (Dorset and 2 correct mattresses sizes 1 for Dorset, and 1 for trundle), also delivery was so quick, they come at next day, and they arrange a courier for us, to take the items we order by mistake, and they return as the money quickly, between 5-10 days, we leave the trundles at the floor, with old mattresses and duvets, so kids doesn't sleep on the floor, till the correct items we order arrived, then we dismount 1 of the trundles, put it back on original boxes, and the courier take them, the trundle was very easy to mount, it didn't take long, but the Dorset was a little bit harder, it takes longer, but at the end, after all this problem and misunderstanding, were very glad we could fix it, and they're really been very nicely and very helpful, and we're very happy with the items, and mattresses they're really very comfy, we really recommend this website, and for sure we're gonna used it back on the future.”

Helpful Report

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Nöa and Nani Reviews