Nevisport Reviews

Name: Nevisport
Rating: 4.63

4.6 Rating 6,091 Reviews

90 %

of reviewers recommend Nevisport

4.6

Based on 6,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I cancelled my order within 24 hours of ordering. 4 days later, Nevisport hadn't replied to my e-mail nor shipped my order. Then they shipped it. And later emailed to say that it was too late to cancel. Returning the goods cost me £3. Its been a week and still no refund. I won't be shopping with Nevisport again.”

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Posted 11 months ago

“I'm still waiting on order .I don't want to blame nevisport as it may be courier but I have contacted your help line to help find my order”

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Posted 11 months ago

“This was my first ever order with Nevisport. X5 Yeti mugs ordered from Nevisport as christmas gifts. All arrived damaged due to poor packaging. Loose plastic packing was insufficient allowing the mugs to rub against each other and become damaged in transit. contacted customer support via email, 2 week later still unresolved. Customer support ‘waiting to hear if they can claim from parcel’ force and ‘reviewing their cctv’?! None of these actions or responses have resolved the fact that I am left with damaged goods. Been sending chasing messages for updates to which I now get no response. 1 star service in my experience.”

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Posted 11 months ago

“Ordered and paid for but it was not delivered”

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Posted 11 months ago

“I was sent two left foot trainers! What's maybe worse is the fact I sent an email and an online contact request and haven't had a response in three days, but you have the audacity to send me a link to review your frankly abysmal service!”

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Posted 11 months ago

“Great product but your delivery options with DHL are shocking so with that I won’t be using your website again”

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Posted 11 months ago

“Backpack I ordered arrived in a dirty and damaged state. Returned immediately and emailed customer service but no response over a week later. Very poor, hoping the refund is processed sooner rather than later.”

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Posted 11 months ago

“I found a good deal on some Aigle boots I bought for my mother as a Christmas gift, Yes it was too good to be true, it turns out that they never sent them , they even sent a tracking code that did not work, after weeks of waiting and then complaining I was told there had been a mistake and I just got a refund, What a waste of time I will never use this retailer again rubbish!”

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Posted 11 months ago

“Disappointing. I ordered G12 matic evo crampons, but I was sent the G12 cramp-o-matic evo crampons, which will only fit a B3 boot. I contacted customer services by email (I should have phoned them up), and had no response over the next couple of days, so when I was in Ripon next I took them to the Nevisport store. The store manager checked the website and agreed that these were not the crampons I'd ordered and they said I'd be sent a replacement. However, I heard nothing, so a week later I phoned customer services who agreed that the website was wrong, but said they wouldn't replace the crampons and would give me a refund instead, which may take another three days to come through.... So I've now had to order from a different company, which does not give me confidence to order anything else from Nevisport in the future.”

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Posted 11 months ago

“I don't like the service and even the items that I bought, doesn't looks genuine”

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Posted 11 months ago

“The item that arrived was not what I ordered. By the time that it arrived and returned I had missed offers by other companies.”

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Posted 11 months ago

“I have still not received my item, and it’s now 9 days ago. I rang Nevisport today, whom told me Parcel Force had ‘tried’ to deliver a week ago. I have had no communication regarding this, not even a note in the box saying they tried. Fuming. The staff said I will receive an email after the phone call informing about tomorrow’s delivery in 10 minutes. 2 hours after still nothing- have checked spam as well. Absolutely poorly.”

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Posted 11 months ago

“Returned item as it didn't fit (used measurements supplied). The return happened same day as delivery. I haven't received a refund or reply to messages sent to chase to find out what's happening. Very poor and will not buy from you again”

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Posted 11 months ago

“Shoes were clearly worn before. Lacers were tied and the underside had mud over both shoes. Won't use this site again.”

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Posted 11 months ago

“Cancelled the order after being accused of racism. This company ignores GDPR requests and refuses to give you the transcripts of your call, which is illegal.”

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Posted 11 months ago

“Shoes are good but that’s the model I always use but delivery service is very bad, courier wasn’t even at my address, parcel wasn’t reattempted so I had to choose pick up from point, card box was shredded and destroyed bag opened and one shoe was almost falling out, I opened it slowly and both shoes were, one that was sticking out little dirty but delivery service very bad by dhl”

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Posted 11 months ago

“It’s a scam company. Be warned.offer cheap prices, They take your money. Email you weeks later saying “sorry not in stock” even though sill showin in stock on website. Still waiting for refund. Possibly having to go through court”

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Posted 1 year ago

“I never got my parcel , thanks to your courier.”

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Posted 1 year ago

“I already wrote a report. Miss advertised product on website, when asked to to replace with another pair as a gesture of goodwill and return original product I was told no..”

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Posted 1 year ago

“The product was worst it isn’t worth 265£ I sent back to you..”

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Posted 1 year ago

Nevisport is rated 4.6 based on 6,091 reviews