Nevisport Reviews

Name: Nevisport
Rating: 4.66

4.7 Rating 5,435 Reviews

91 %

of reviewers recommend Nevisport

4.7

Based on 5,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

Visit Website

Write Your review

Tell us how Nevisport made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Nevisport 5 star review on 30th April 2025

Maurice Kelly

Nevisport 5 star review on 18th April 2025

Steve Snook

Nevisport 5 star review on 11th March 2025

Ellen Hanna

Nevisport 5 star review on 4th March 2025

Tom Grantham

Nevisport 5 star review on 3rd March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Whilst I'm very pleased with the jacket I purchased, the delivery was awful, hence the 3 stars. The courier sent 3 emails concerning deliveries. The first two were given dates but no specific time window & the package was returned to the depot on both occasions at the end of the day without being delivered. A third date was given with a 1hr window at the end of the day, which was an improvement but I then received a notification saying that they were unable to deliver that day and it would be the following day, again with no timeframe. Surprisingly, the packet finally arrived the same evening despite the previous message stating they would deliver the following day! This experience would certainly put me off ordering any item from your store again sadly.”

Helpful Report

Posted 2 weeks ago

“The bags themselves are brilliant quality, as expected from a reputable brand. They feel very sturdy and practical, which is exactly what I was looking for. However, despite faultless shipment and order information, I'm quite disappointed with my order. I specifically ordered two orange bags, but instead received one dark green and one dark grey. This colour discrepancy is a significant letdown.”

Helpful Report

Posted 3 weeks ago

“Shoes pinch around the toes, very disappointed, I wish companies state the "fit" with shoes ordered online. I always thought Merrell were "wide" fitting, but I was totally wrong! Wasteful £72!!!”

Helpful Report

Posted 1 month ago

“Order process was fine. Price was good. Product was good. Delivery was terrible. Delivered by DHL. I asked for delivery to a local pick up point. I was told it needed signing for. I was informed it had been delivered. Went to pick up point but not there. Eventually found it tossed over a wall in my front garden. So Nevisport great. Delivery terrible.”

Helpful Report

Posted 1 month ago

“All delivered on time and in good condition. Problem, security tag fixed to bag so we have to take to an outlet to get it removed”

Helpful Report

Posted 1 month ago

“Hi I recieved my trousers but unfortunately I had to sent them back as it was the wrong size . I ordered a size 16 reg and the trouser label was a size 12 .”

Helpful Report

Posted 1 month ago

“Hmmm 🤔. New customer here and not a great initial purchasing experience. Ordered some La Sportiva boots on 25th March (payment taken at time of order). No alternative options for delivery - just free (as over £79) delivery within 3-7 working days. Received order confirmation and not a sausage until I chased up the order on 31st March, with issues with their store printer cited for the delay in dispatch. To be fair to Nevisport, a timely response was received to all of my enquiries, however not always tallying up with the reality. Long story short, on 9th April after issues with their courier DHL, my order arrived intact (always a good thing) and as expected. If you are in a hurry, order elsewhere…”

Helpful Report

Posted 2 months ago

“Item arrived promptly, no free postage on a £70 item ☹️”

Helpful Report

Posted 2 months ago

“To be honest i wasnt happy that purchase a product that was faulty, but i have to say the service was brilliant and it was very straight forward. Also, i got my refund but sometimes stuff happens and it no blame to Nevisports...just a faulty item came”

Helpful Report

Posted 2 months ago

“Two pairs of ski boots bought in sale at great price. Delivered in timeline stated. Only concern the boxes were only wrapped in thin plastic and not in a protective box or packaging. The plastic was ripped and both boxes had damage. Normally wouldn't be an issue but have to return them and obviously there could be an argument over returning in original condition. Hoefully won't be an issue. Have used Nevisport regularly for ski and outdoor equipment and this is the first time there has been an issue, so would still recommend.”

Helpful Report

Posted 2 months ago

“Unfortunately I had to chase the order up which transpired had not been dispatched. Following the this the transaction was smooth and quick.”

Helpful Report

Posted 3 months ago

“Easy to order. Jackets arrived quickly after ordering (two separate parcels). Unfortunately both were too small so I returned them via Asda Toyou service (only £3 as opposed to almost £13 with Royal Mail). I used Asda in Parkhead, the returns address is about 3miles from the store. It is almost 2 weeks since the jackets were returned and I am yet to receive my refund . I have contacted customer services about my refund but await a reply”

Helpful Report

Posted 3 months ago

“I just want to say that I received the shoes promptly but one of the insoles was screwed up in a ball at the toe end of the shoe and couldn't be straightened. I asked for a replacement insole but instead, had to send the shoes back - which was free - but I haven't had a replacement pair yet. Still looking foward to receiving them. Thay are good shoes.”

Helpful Report

Posted 3 months ago

“Speed of delivery really quick. Photos and description a little misleading.”

Helpful Report

Posted 3 months ago

“Long delivery time”

Helpful Report

Posted 4 months ago

“My coat did not get delivered with the little bag that the coat packs into. I know it should have one as I have another coat in a different colour.”

Helpful Report

Posted 4 months ago

“I thought the customer service wasn't the best due to having to call due to no notification of my item The item was worth the money”

Helpful Report

Posted 4 months ago

“Returning purchase has put me off buying again. Such a performance sending them back. Took them to Asda as per instructions they didn’t know what I was talking about ! So much messing around. If like me you don’t have a printer I’d give it a miss. Shoes were sadly too big.”

Helpful Report

Posted 4 months ago

“I bought a jacket from Nevisport, it arrived promptly, within 2 days of the order. I tried it on, found it to be terrible quality and not at all what I expected (not Nevisports fault at all). I packed it back up straight away in the original packaging and returned through the Asda returns option. I received confirmation it had been received by Nevisport a couple of days later. I then had to send several emails and wait 2 weeks to get a response about my refund. I shouldn't have to chase a refund and it makes me seriously wary about buying from Nevisport in future.”

Helpful Report

Posted 4 months ago

“Order was delivered extremely quickly, so thank you. However follow-up customer service via their email address has been non-existent.”

Helpful Report

Posted 4 months ago

Nevisport is rated 4.7 based on 5,435 reviews