Nevisport Reviews

Name: Nevisport
Rating: 4.65

4.7 Rating 5,512 Reviews

91 %

of reviewers recommend Nevisport

4.7

Based on 5,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 30th April 2025

Maurice Kelly

Nevisport 5 star review on 18th April 2025

Steve Snook

Nevisport 5 star review on 11th March 2025

Ellen Hanna

Nevisport 5 star review on 4th March 2025

Tom Grantham

Nevisport 5 star review on 3rd March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Prompt delivery. I have returned the jacket as too large. I was a bit disappointed that I had to use the label on the invoice and then pay postage to return the item without doing the usual on line return process used by other companies.”

Helpful Report

Posted 3 days ago

“Very happy with website, product description, price, product itself and sales process. Not at all happy with delivery via DHL. Their e-mails were very confusing. Got an e-mail on Wednesday telling me delivery would be day before (Tuesday) then saying it was delayed. Raised a query with Nevisport 'cos it felt like a scam but no response. Annoying! Parcel arrived after 10 days witha label saying re-delivery so where it had been, I know not. However, worth waiting for as shoes have gone straight in to use and are just what I was looking for. I bought from Clarks for years but their quality and range is now very poor.”

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Posted 5 days ago

“Could do with a big store in Edinburgh Staff helpful”

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Posted 3 weeks ago

“Whilst I'm very pleased with the jacket I purchased, the delivery was awful, hence the 3 stars. The courier sent 3 emails concerning deliveries. The first two were given dates but no specific time window & the package was returned to the depot on both occasions at the end of the day without being delivered. A third date was given with a 1hr window at the end of the day, which was an improvement but I then received a notification saying that they were unable to deliver that day and it would be the following day, again with no timeframe. Surprisingly, the packet finally arrived the same evening despite the previous message stating they would deliver the following day! This experience would certainly put me off ordering any item from your store again sadly.”

Helpful Report

Posted 1 month ago

“The bags themselves are brilliant quality, as expected from a reputable brand. They feel very sturdy and practical, which is exactly what I was looking for. However, despite faultless shipment and order information, I'm quite disappointed with my order. I specifically ordered two orange bags, but instead received one dark green and one dark grey. This colour discrepancy is a significant letdown.”

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Posted 1 month ago

“Shoes pinch around the toes, very disappointed, I wish companies state the "fit" with shoes ordered online. I always thought Merrell were "wide" fitting, but I was totally wrong! Wasteful £72!!!”

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Posted 2 months ago

“Order process was fine. Price was good. Product was good. Delivery was terrible. Delivered by DHL. I asked for delivery to a local pick up point. I was told it needed signing for. I was informed it had been delivered. Went to pick up point but not there. Eventually found it tossed over a wall in my front garden. So Nevisport great. Delivery terrible.”

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Posted 2 months ago

“All delivered on time and in good condition. Problem, security tag fixed to bag so we have to take to an outlet to get it removed”

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Posted 2 months ago

“Hi I recieved my trousers but unfortunately I had to sent them back as it was the wrong size . I ordered a size 16 reg and the trouser label was a size 12 .”

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Posted 2 months ago

“Hmmm 🤔. New customer here and not a great initial purchasing experience. Ordered some La Sportiva boots on 25th March (payment taken at time of order). No alternative options for delivery - just free (as over £79) delivery within 3-7 working days. Received order confirmation and not a sausage until I chased up the order on 31st March, with issues with their store printer cited for the delay in dispatch. To be fair to Nevisport, a timely response was received to all of my enquiries, however not always tallying up with the reality. Long story short, on 9th April after issues with their courier DHL, my order arrived intact (always a good thing) and as expected. If you are in a hurry, order elsewhere…”

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Posted 2 months ago

“Item arrived promptly, no free postage on a £70 item ☹️”

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Posted 2 months ago

“To be honest i wasnt happy that purchase a product that was faulty, but i have to say the service was brilliant and it was very straight forward. Also, i got my refund but sometimes stuff happens and it no blame to Nevisports...just a faulty item came”

Helpful Report

Posted 3 months ago

“Two pairs of ski boots bought in sale at great price. Delivered in timeline stated. Only concern the boxes were only wrapped in thin plastic and not in a protective box or packaging. The plastic was ripped and both boxes had damage. Normally wouldn't be an issue but have to return them and obviously there could be an argument over returning in original condition. Hoefully won't be an issue. Have used Nevisport regularly for ski and outdoor equipment and this is the first time there has been an issue, so would still recommend.”

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Posted 3 months ago

“Unfortunately I had to chase the order up which transpired had not been dispatched. Following the this the transaction was smooth and quick.”

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Posted 3 months ago

“Easy to order. Jackets arrived quickly after ordering (two separate parcels). Unfortunately both were too small so I returned them via Asda Toyou service (only £3 as opposed to almost £13 with Royal Mail). I used Asda in Parkhead, the returns address is about 3miles from the store. It is almost 2 weeks since the jackets were returned and I am yet to receive my refund . I have contacted customer services about my refund but await a reply”

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Posted 4 months ago

“I just want to say that I received the shoes promptly but one of the insoles was screwed up in a ball at the toe end of the shoe and couldn't be straightened. I asked for a replacement insole but instead, had to send the shoes back - which was free - but I haven't had a replacement pair yet. Still looking foward to receiving them. Thay are good shoes.”

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Posted 4 months ago

“Speed of delivery really quick. Photos and description a little misleading.”

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Posted 4 months ago

“Long delivery time”

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Posted 4 months ago

“My coat did not get delivered with the little bag that the coat packs into. I know it should have one as I have another coat in a different colour.”

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Posted 4 months ago

“I thought the customer service wasn't the best due to having to call due to no notification of my item The item was worth the money”

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Posted 5 months ago

Nevisport is rated 4.7 based on 5,512 reviews