Nevisport Reviews

Name: Nevisport
Rating: 4.63

4.6 Rating 6,069 Reviews

90 %

of reviewers recommend Nevisport

4.6

Based on 6,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Order came and needed to return, not heard anything for 12 day so had to ring and chase up. Yes they had received order back and would process refund and I would receive in 5 working days… why so long? And why did I have to chase it up if they had received the order back?”

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Posted 4 days ago

“More of a shipping issue. The coat I bought was shipped in a single shipping bag. This did not provide complete protection for the coat. Especially as DHL just left it on the floor behind my wheelie bin. I needed the coat for the weekend so did not return. No damage, but slightly marked.”

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Posted 1 week ago

“It is too early for me to write a review. My order arrived promptly but I have returned it and still await a refund or confirmation the return has been received.”

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Posted 2 weeks ago

“Very poor…. Took forever to be delivered. Had to contact Nevisport on several occasions and they said they would get back to me but never did! It wasn't very well packaged.”

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Posted 1 month ago

“The goods were fantastic but the delivery was difficult. I couldn't select a convenient day and time when ordering and the order arrived in 2 lots. It was very difficult to judge from the info given when it would arrive and when we needed to be home. An option for next day delivery, for a fee would have been much better for us.”

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Posted 1 month ago

“Great item but shocking delivery Was told by email on Monday that the item was dispatched and that I'd be taking delivery on Wednesday. It turned out that the item didn't leave the warehouse until Wednesday and not two days earlier like I was told. Awful service”

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Posted 1 month ago

“Product was great but delivery time took 9 days for”

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Posted 1 month ago

“Hi I returned the product as it was too big and l’m still waiting for my refund. Could you give me an update please”

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Posted 1 month ago

“Nevisport provided prompt efficient service and delivery, all at a very competitive price. The shoes- Dolomite- were unfortunately rather tight and tough so I had to return them. Disappointing.”

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Posted 2 months ago

“I bought a great product and all is well; but it was delayed and info from the carrier was confused, incorrect and not clear. I thus wrote an email to Nevis on the correct customer help email address and never even got confirmation that they had my mail, never mind an answer to my query. I'd have thought they'd want to know that the carrier was a problem. I would use Nevis again, but come on...please reply to things, even if you aren't sure what to do about a query. My shoes arrived a week late. Apparently, DHL has staffing issues. That may be of interest to you, Nevis! 🙂. Thank you....Victoria I-don't-believe-it Meldrew of Penarth😆”

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Posted 2 months ago

“The purchase was ok, but when I tried to return the shoes, I had to pay for the return and the refund has taken too long”

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Posted 2 months ago

“The item was too big. I retunred it via toyou on Monday September 1st. The tracking indicates it has been returned to you (the retailer) but I have had not correspondence to suggest that it has been recieved and no refund.”

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Posted 2 months ago

“They do not offer exchanges and the returns process costly so I would not order from this company again 😔”

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Posted 2 months ago

“No issue with Nevisport, it’s Dhl, according to their updates the package was received on a Friday, come Monday the update says waiting on package and then a text on Wednesday to say it’s on it’s way, total confusion”

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Posted 3 months ago

“Product delivered was what I expected and in good condition. However out of all the orders I submitted at the same time with various outdoor retailers where I chose the cheapest shipping solution, the Nevisport one was the last to be shipped and the last to arrive. Slow shipping processes would make me hesitant to order again.”

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Posted 3 months ago

“Would have been 5***** for the shoes which are great BUT YOUR SIZING IS TOO SMALL!!!!!! I TAKE 43 ( UK SIZE 9) IN ALL OTHER SHOES.........I NEED 44 FOR YOURS WHY NOT JUST GET IT RIGHT I ONLY KNOW THIS BECAUSE I GOT THE WRONG SIZE BOOTS LAST YEAR”

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Posted 3 months ago

“Great value for money and pleased with buy. However communication regarding delivery was very confusing and inaccurate . Previous purchase with Nevisport have been much better.”

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Posted 3 months ago

“The boots arrived eventually. Other customers may want to note delivery by DHL was unreliable. I took the opportunity to postpone delivery for 3 days but the boots were delivered the day after expected and outside the delivery window allocated. The driver seemed to think delivery on the day intended was impossible as he hadn't even been given our parcel.”

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Posted 3 months ago

“Products arrived promptly and according to my order. What I can’t understand is why 4 items came in three separate deliveries - especially when two of one item arrived separately. Please consider your postage approach!!”

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Posted 3 months ago

“The product was good and at a good price. The delivery was absolute pants. Endless emails from dhl and no action. Finally a week after placing my order dhl gave a half day window with a demand for parcel being signed for. I could be in , there was a divert to collection point which I did. After I’d done this it told me it would be another day before I could collect it. I don’t u destined why- the collection point was close to my home, DHL would have got it to m home a day earlier but not to the collection point? I’m not impressed.”

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Posted 3 months ago

Nevisport is rated 4.6 based on 6,069 reviews