Nevisport Reviews

Name: Nevisport
Rating: 4.58

4.6 Rating 6,326 Reviews

89 %

of reviewers recommend Nevisport

4.6

Based on 6,326 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“You still haven't sent my second jacket we need these last week for a trip to Scotland ive received one which i am sending back awful customer services ordered 2 coats through klarna sending this one back recorded delivery and when I finally receive the second coat that's going back awful services never will order again.”

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Posted 3 months ago

“Ordered twice from Nevisport, first time one item was missing second time I had to chase them several times as they didnt bother sending the goods. - total waste of space”

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Posted 4 months ago

“On receiving a silver compass it contained a large bubble. As an outdoor company I was upset at the lack of obvious quality control for a safety device before sending out. This was ordered for an outdoor event leaving me without a workable basic safety device. I expect better from an outdoor firm”

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Posted 4 months ago

“14 days for delivery Poor customer service from Nevisport when I phoned to ask about the non delivery.”

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Posted 4 months ago

“I am writing to express concerns about the communication process. The updates I received were inconsistent and often delayed, which caused frustration and uncertainty about when the matter would be resolved. I hope this feedback will encourage improved communication practices moving forward. I am grateful to ARMSTRONGPAVE.ORG for their eventual role in resolving the issue”

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Posted 4 months ago

“Didn’t even receive jacketc”

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Posted 4 months ago

“I never received the fleece jacket I ordered but I did pay for the goods and then they ask me to write a review. Seriously ???????”

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Posted 4 months ago

“I ordered walking boots online for my wife’s birthday. They said they would be delivered in 5 to 7 working days. I kept tracking the order which said ‘received in warehouse’ two days before the birthday I rang them because I was concerned, on checking they said that they don’t actually have them in stock and would refund me in 3 to 5 days, leaving me without the present or the cash to buy something else. If I hadn’t have phoned then goodness knows how long they would have kept stringing me along. Be very wary about placing an order with this company.”

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Posted 4 months ago

“I have not received it yet ???”

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Posted 4 months ago

“Parcel arrived in good time however security tag was left on amateurish”

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Posted 4 months ago

“Duplicated my order. Then made it difficult to claim refund, refusing to take responsibility for the duplicate order. Still awaiting refund, and a response to my email. Would not use this company again.”

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Posted 4 months ago

“Still not received product after ordering it on 27 th September. Terrible service.”

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Posted 4 months ago

“Extremely poor customer service. My item was faulty, I have returned it and now Nevisport will not reply to me. I will never use them again.”

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Posted 4 months ago

“No very accomodation to my issue. Dismissed it as not manufacturing fault.”

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Posted 4 months ago

“Poor quality product supplied.”

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Posted 4 months ago

“Product was great but too small. Engaged with customer services several times both on the phone and by email and was led a merry dance about a replacement larger jacket which included being offered a 15% discount code only to find that that code was only valid on full priced stock, not the jacket I wanted to exchange. Ended up having to pay more for the replacement plus the cost of returning the jacket. All in all a very poor service.”

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Posted 5 months ago

“You accepted an order and payment for an out of stock item. You cancelled part of the order but refused to cancel the remainder, even though it hadn’t been picked or dispatched. You then said I would have to return the part order that was supplied and you would waive the fee. No such offer appeared. Would have great concern dealing with you in future.”

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Posted 5 months ago

“Terrbile ordered the 16 only just got it after phone 6 time”

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Posted 5 months ago

“I haven’t received a thing I’ve been on the phone to your customer services complaining for days with no outcome. I will not be ordering again from you I will try and make sure nobody else does. Your service is appalling. To send an email asking for a review for the service I’ve had after receiving my item is an absolute pisstake. Shame on you”

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Posted 5 months ago

“I haven't received my order yet”

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Posted 5 months ago

Nevisport is rated 4.6 based on 6,326 reviews