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Nevisport Reviews

4.7 Rating 3,623 Reviews

92 %

of reviewers recommend Nevisport

Company Reviews

Product Reviews

4.7

Based on 3,623 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 5th March 2024

Nevisport 5 star review on 28th February 2024

Nevisport 5 star review on 17th February 2024

Nevisport 5 star review on 17th February 2024

Nevisport 5 star review on 14th January 2024

Nevisport 5 star review on 11th January 2024

Nevisport 5 star review on 28th December 2023

54

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Poor service. Ordered a fleece 23/3, advised despatched 26/3 (delivery stated as 3-7 working days). The tracking link continued to state 'tracking not available' but I waited a while in view of Easter in case it was held up and then emailed to chase 8/4 as the item had not arrived. I have not had any sort of reply from customer services. I was about to phone and chase but tried the tracking link again on 10/4 and it then showed the item had just been received by the carrier - it finally arrived 12/4. My conclusion is that it was never sent and it was then actioned following my email; I do understand that mistakes can happen but in the absence or any explanation or apology I won't be using Nevisport again.”

Posted 1 week ago

“Contacted nevis sport as I had query about my rab gillet. They never called back”

Posted 1 week ago

“Still haven’t recieved my order”

Posted 1 month ago

“Ordered Yeti water cup. Took ages to arrive then arrived with a mark on the side of it.”

Posted 1 month ago

“Haven't heard back from them. Bottle is damaged when received. Hoping to get a new one.”

Posted 2 months ago

“I used Nevisport because their price was good, however the service is not that great. 5 days after I had purchased the item I still hadn’t received a dispatch notice. I phoned them and they said they didn’t have them in stock so they would have to come from a different supplier. About 10 mins after I put the phone down I got a dispatch notice. I feel like if I hadn’t have rang, they still wouldn’t have been dispatched. The item I was buying was a gift so I had put in my office address as the delivery address, however for some reason it was delivered to my billing address. The invoice inside the package even had the delivery address as my office. I emailed them about a week ago and still no one has come back to me about it.”

Posted 2 months ago

“Fantastic product but not sure why it should take 10 working days to dispatch.”

Posted 2 months ago

“Still awaiting 1 of my 3 items and got 2 of 1 of them so have the pain of returning that now as well as still awaiting Berghaus Men's Prism Guide InterActive Jacket JUNGLE JEWEL JET BLACK L SKU: MAFLFLZZ0750_J3J_00L its a shame as it is a great company with lovely staff just issues with the online ordering system”

Posted 2 months ago

“I have a pair of sawtooth midi, similar to men’s in size 6, which are sturdy with good support. I have now bought a pair of OBOZ WOMENS KATABATIC MID WATERPROOF WALKING BOOT MINERAL 6 and was unpleasantly surprised by the quality of the materials. The top is cheap thin material and the nose of the shoe has little in the way of protection. I would like Oboz to make men’s and women’s hiking boots of same material as. There is also little support despite them being midi.”

Posted 2 months ago

“I ordered a pair of boots online. There was no confirmation of the order sent and no email recipt at the point of sale. I then re ordered via a different payment option (PayPal) rather than debit card. A few hours later l got confirmation of 2 pairs of boots ordered. I called first thing the following morning to speak to customer service. No answer! I continued to call all day but no answer! I have now been charged for 2 pairs of boots. Very frustrating”

Posted 2 months ago

“I ordered a pair of running tights. They arrived looking used and not in the manufacturer's packaging but I was relying on this shipment so had to use them. The order was late shipping and there was no communications so I was rather anxious. All in all a very dismal performance and I shall not use Nevisport again.”

Posted 2 months ago

“Only received one of the two items ordered, contacted them to report this and have yet to hear a respond other than automated.”

Posted 2 months ago

“Must have been a busy time of year as there was no communication from them for a week after the order was placed and I was waiting for some delivery news, so I emailed.. they replied saying that some of the order was the order was no longer in stock but the rest had been sent (useless for me) .. I tried to call.. no response... so I emailed asking to chat to see if I could change the order.. another useless e-mail... very disappointed.”

Posted 3 months ago

“It's not the best service I have had from a outdoors shop”

Posted 3 months ago

“The site crashed 3 times but still rang through 3 jackets. Only 1 verification Email So I subsequently had to send 2 back , even the one in transit Nuisance going to the post office and cost me £7”

Posted 3 months ago

“Customer service seems very poor, no reply to emails and not answering the phone after calling 4 times.”

Posted 3 months ago

“I ordered a jacket online as the price seemed very competitive. Unfortunately when it arrived it was a different style to what was pictured on the website. I tried to call their customer support number several times over a couple of days but it just rang out. I eventually took the item back to my nearest store who arranged for it to be returned and my refund was back with me in a couple of days. On a side note, the store were not overly complimentary of the online service and advised that their online customer service team only consisted of 1 person. Overall I’d say their prices are reasonable but the customer service is poor.”

Posted 3 months ago

“Gloves received promptly. But faulty with cuff tensioner missing on one glove. 2 emails and multiple unanswered calls later, still no reply. I don't think I should have to pay to return. I hope you will get in touch soon.”

Posted 3 months ago

“I have not received my order which was a Christmas present. The post man took it back to post office cos I was at work and he didn't leave it. When I went to the post office to pick it up they had not got it. I have had the post office looking for it and it seems to have vanished. They can't find it. So I've paid for something I haven't received. Very very upset about this. I won't be buying off line again”

Posted 4 months ago

“I've not received my order and I'm very stressed about it . I've emailed to say its showing as delivered but I haven't signed for or received any parcel . Please get in touch . I need time to organise a special gift if this isn't arriving for Xmas.”

Posted 4 months ago

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Nevisport is rated 4.7 based on 3,623 reviews