Nevisport Reviews

Name: Nevisport
Rating: 4.66

4.7 Rating 5,435 Reviews

91 %

of reviewers recommend Nevisport

4.7

Based on 5,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 30th April 2025

Maurice Kelly

Nevisport 5 star review on 18th April 2025

Steve Snook

Nevisport 5 star review on 11th March 2025

Ellen Hanna

Nevisport 5 star review on 4th March 2025

Tom Grantham

Nevisport 5 star review on 3rd March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Honestly, a shambles. I ordered two sleeping mats, identical ones. When I got the email for tracking the parcel, it showed only one had been despatched. I contacted Nevisport immediately to ask why this was and to have the other despatched to follow. Instead, with no option otherwise, they refunded me and told me to reorder the item. I couldn't just have it sent out on a separate order. So basically they cocked up, then didn't rectify it and took the path of least resistance. The real shame is that the order process was easy and delivery was extremely fast on the one item despatched correctly. Very frustrating experience!”

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Posted 2 days ago

“Nevisports delivery agent DHL failed to deliver to my contact point, told untruths about an attempted home delivery, filed to send a pick up code to allow me to pick up the parcel ane could not be contacted other than by automated means which denied knowledge of teh order at all. Whilst this saga unravelled, Amazon, Royal Mail and UPS were all able to make successful deliveries to me fom other vendors. The product wa sgood as expected”

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Posted 1 week ago

“The item I ordered from Nevisport was delivered in the wrong size and it turns out they didn't have the item in stock at all. Considering this was over 100 pounds I was vey disappointed. The returns process was good though.”

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Posted 1 month ago

“Item not the same as the one in the photo that I ordered”

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Posted 1 month ago

“Ski poles arrive slightly damaged with small chunk out of the grip. Won't affect use so chose not to return. They were not well packaged so might have happened in transit. Arrived promptly and a decent price”

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Posted 1 month ago

“I placed an order for 2 items, then a few days later I received an email stating that one of the items were now not available. 9 days on from placing my order I am still yet to receive the remaining item from my order. This is a bit disappointing considering Nevisport are a reasonably local company”

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Posted 1 month ago

“Instantly upon completing the order I realised I accidentally order a Navy Rossten, but I wanted a Washed Black. I immediately sent a request to your customersevices email address asking for the order to be CANCELED. Days later you replied that the order had already being processed. This was most unsatisfactory.”

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Posted 1 month ago

“# Product Review The shoes arrived quickly, but showed clear signs of being used: laces were undone, tissue inserts were missing, and the packaging was tattered. Having previously ordered directly from the brand, the difference in condition was immediately noticeable.”

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Posted 2 months ago

“First time using Nevisport. Slowest delivery time ever experienced from a UK online retailer. Slow communication response when chasing up un recieved order. Product was fine and fair price, but would not use again for reasons stated.”

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Posted 3 months ago

“Sent out wrong colour of shoe, still waiting for a response regarding my returned order a week later”

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Posted 3 months ago

“Took ages to deliver item ordered online.”

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Posted 3 months ago

“Sent it back as too large. Emailed 2 times. No response. Tracked parcel arrived back at nevisports. No response.”

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Posted 3 months ago

“The size 5’s are too small.”

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Posted 4 months ago

“It received my order yet. Apparently the courier attempted to deliver, they left a note to say they would try again next working day. They never have. I called your customer service to be told it wasn’t Nevisport responsibility in terms of delivery and that I need to take issue with Prcelforce. The customer service rep, identified though that the order had been left at the local sorting office. Unfortunately that is only open Monday to Friday 8-10am and given I work I have no idea when I can get there to pick up. Overall dreadful service and won’t be using Nevisport again.”

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Posted 4 months ago

“Alas the gloves were not of good quality and they did not fit. Returned promptly and have heard nothing..no acknowledgement and no refund. Now I have to chase so unlikely to buy anything from them again”

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Posted 4 months ago

“Item arrived defective, straight out of the box. It’s clearly been assembled incorrectly. Still awaiting a response to my 2 emails, phone call and completed web query form of this week.”

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Posted 4 months ago

“very hard to get through to , phone kept ringing them little help once it was answered . i am after a bigger size but unlikely to order prior to me receiving a refund”

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Posted 4 months ago

“Still awaiting my credit for goods returned, despite reordering the correct size.”

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Posted 4 months ago

“Waiting on a refund for 2 items now. Taking ages”

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Posted 4 months ago

“Shoe size I ordered was too big, sent them back over 14 days ago still waiting for refund.”

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Posted 5 months ago

Nevisport is rated 4.7 based on 5,435 reviews