Nevisport Reviews

Name: Nevisport
Rating: 4.63

4.6 Rating 6,065 Reviews

90 %

of reviewers recommend Nevisport

4.6

Based on 6,065 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Extremely poor customer service. My item was faulty, I have returned it and now Nevisport will not reply to me. I will never use them again.”

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Posted 1 month ago

“No very accomodation to my issue. Dismissed it as not manufacturing fault.”

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Posted 1 month ago

“Poor quality product supplied.”

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Posted 1 month ago

“Product was great but too small. Engaged with customer services several times both on the phone and by email and was led a merry dance about a replacement larger jacket which included being offered a 15% discount code only to find that that code was only valid on full priced stock, not the jacket I wanted to exchange. Ended up having to pay more for the replacement plus the cost of returning the jacket. All in all a very poor service.”

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Posted 1 month ago

“You accepted an order and payment for an out of stock item. You cancelled part of the order but refused to cancel the remainder, even though it hadn’t been picked or dispatched. You then said I would have to return the part order that was supplied and you would waive the fee. No such offer appeared. Would have great concern dealing with you in future.”

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Posted 1 month ago

“Terrbile ordered the 16 only just got it after phone 6 time”

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Posted 1 month ago

“I haven’t received a thing I’ve been on the phone to your customer services complaining for days with no outcome. I will not be ordering again from you I will try and make sure nobody else does. Your service is appalling. To send an email asking for a review for the service I’ve had after receiving my item is an absolute pisstake. Shame on you”

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Posted 1 month ago

“I haven't received my order yet”

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Posted 2 months ago

“This is the second time i’ve not received all of my order. I’ve not received my Rab hat. Very disappointed”

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Posted 2 months ago

“I tried to contact you twice and both times I received no response. I asked the 2nd time if you could change the size 6's to a pair of 7's. You ignored my request and this was at least a week before you delivered the 6's, which are too small for my wife. We will now need to arrange to send them back and hopefully swap them for a pair of 7's. Unfortunate experience with Nevisport.”

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Posted 2 months ago

“Ordered slim fit shirt but was sent classic fit instead. Raised issue with customer service, I had to return the wrong item to have order reshipped. Today I received the order and they have again sent out the classic fit shirt which I've just returned to them instead of the slim fit shirt.”

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Posted 2 months ago

“Unfortunately I haven’t recieved my order yet, so my experience isn’t great!”

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Posted 2 months ago

“Delivery had house number missing, so was returned to the depot.5 calls to DHL to try to sort, 4 promised delivery dates by DHL finally received 6 days after original attempt. Safe place provided to DHL, package left in full view on doorstep. Review was requested before the package had even been delivered. The tee shirts arrived very wrinkled as well.”

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Posted 2 months ago

“Really poor customer service and rude, courier could not find address and contacted them for support really unhelpful and didnt even get the goods I ordered”

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Posted 2 months ago

“Never received my order and my shipment or order numbers are not recognised by DHL e-commerce the carrier?”

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Posted 2 months ago

“Purchase never arrived, contacted Nevissport with no response. Delivery service repeatedly said they were unable to deliver my parcel. £80 down the toilet”

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Posted 2 months ago

“I still haven't received my package. I replied to the request for a review letting them know, and still haven't heard anything. The courier is also unresponsive.”

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Posted 2 months ago

“Ordered a pair of Adidas Terrex shoes on 9 August. Still waiting for them 12 days later. Apparently still sitting with DHL at their delivery depot.”

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Posted 2 months ago

“Worst company I have ever dealt with Tried to cancel an order befor it was dispatch told NO so I refused the delivery now still waiting for a refune weeks later. A set of robbing bastards”

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Posted 2 months ago

“I haven't received my order. No update other than courier tracking status of delayed. Needed the item for this weekend, which is why I ordered well in advance... but £80 spent for nothing. Will give it until Monday then begin the process of refund and obviously shop elsewhere.”

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Posted 2 months ago

Nevisport is rated 4.6 based on 6,065 reviews