Nevisport Reviews

Name: Nevisport
Rating: 4.66

4.7 Rating 5,437 Reviews

91 %

of reviewers recommend Nevisport

4.7

Based on 5,437 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 30th April 2025

Maurice Kelly

Nevisport 5 star review on 18th April 2025

Steve Snook

Nevisport 5 star review on 11th March 2025

Ellen Hanna

Nevisport 5 star review on 4th March 2025

Tom Grantham

Nevisport 5 star review on 3rd March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sent the wrong item and won’t arrange collection or the re-send of correct item. Now unable to use tent and has created a larger issue around our holiday.”

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Posted 3 days ago

“Hi these shoes I bought are very uncomfortable paid £115 for them and I can’t wear them they are a lot smaller than any other shoes I have purchased”

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Posted 3 weeks ago

“I have not received my order. It seems to be stuck in a DHL loop as they keep returning it to the depot (5 times now!) without even attempting to deliver it. I now have zero faith that it will arrive. Very frustrating.”

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Posted 3 weeks ago

“My parcel was left at the entrance to my building and went missing by the time I went to collect. This after I arranged to WFH all day so that I could be home to receive the parcel. I understand this is beyond Nevisport's control, however I am disappointed to still be waiting for a reply from Nevisport 6 days after reporting the issue (7 days after I reported it to the courier company who have also yet to respond).”

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Posted 3 weeks ago

“I am unhappy about the high delivery costs and the return costs. As it is difficult to buy the right size on first go. I will won’t purchase from your company again”

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Posted 1 month ago

“Slow to arrive. Terrible and antiquated returns process.”

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Posted 1 month ago

“I haven't received my order and you've sent me a review email. DHL have been poor with emails. I have had them days after parcel was meant to be delivered. Then misinformation about where the parcel is. I even emailed yourselves trying to get information. Not a service I'd recommend. Hopefully my order will be delivered today, though I'm not holding my breath.”

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Posted 1 month ago

“I am very disappointed with these mountain shoes. For quality very good, but for comfort a big round zero 0. For 10 minutes of walking in them the front part of the foot is all in calluses hard, narrow, there are edges that kill the little toe and it is a pain. I ordered size 37 UK 4 but they were too small and I returned them. I ordered 38 size UK5.”

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Posted 1 month ago

“Not too sure who was at fault, Nevis or the courier DHL but neither the 2 of them would confirm where my package was. DHL tracking said my package had been collected, the following day the said they had no knowledge of my consignment. The next 3 days the tracking displayed "delayed". On asking Nevis if DHL had collected my package, I was advised it's a 3-7 days delivery, if it's not there by 7th day get back to them. Awful service. Wont be using them or DHL again.”

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Posted 1 month ago

“Got contacted to leave feedback for nevisport but they can’t respond to my emails asking where my parcel is? Joke”

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Posted 2 months ago

“Terrible company to deal with. Item not received. Nevisport say they sent it out, courier say they have not received it. 11 days later I have no item and no refund. Customer service are no help and just read off a script and fob you off, keep saying it will arrive even though DHL say they do not have the item. I’m in limbo not even so much as a sorry.”

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Posted 2 months ago

“I didn’t receive my order. Courier lost it. No refund”

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Posted 2 months ago

“Ordered grey colour. Received green colour. Poor effort, expected better from nevisport.”

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Posted 3 months ago

“Took my money for investment but never delivered Sup*reme*asset*7**@**gm*ail.**com helped me get my refund.”

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Posted 3 months ago

“Received a pair of shorts with security tag on tried to git it of and made a hole in the shorts I did send a email about but got no reply.”

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Posted 3 months ago

“I received your order and I was missing an item I have emailed you twice and had no response and now you are asking me to review you !!!”

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Posted 3 months ago

“Sent wrong jacket. One on the site was the wrong picture for the jacket described and was to much hassel for me to return. IE I WOILD HAVE HAD TO GET RETURNS LABEL PRINTED OUT. So i would not recommend this company. There fault but ended up my problem. !!!!”

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Posted 3 months ago

“Wrong product and Wrong size sent.”

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Posted 3 months ago

“Hello, sorry to say this, but I have not received my order at all. Can I have a refund or the order sent to me? Thank you.”

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Posted 4 months ago

“Very slow with communication regarding a wrong order and then equally slow in the 'returns process with no number to call, just a ticket by ticket email system. I still have not had a refund issued and it's been over 2 weeks. Too slow for this modern age. I WOULD NOT RECOMMEND USING THIS COMPANY.”

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Posted 4 months ago

Nevisport is rated 4.7 based on 5,437 reviews