Nevisport Reviews

Name: Nevisport
Rating: 4.58

4.6 Rating 6,328 Reviews

89 %

of reviewers recommend Nevisport

4.6

Based on 6,328 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Came with a dent. I have emailed the customer service team and still no reply!!”

Helpful Report

Posted 1 year ago

“Ordered an item which shows as in-stock on the website & it never arrived but the other products did without notification. Customer support staff slow to respond and unhelpful - product is still showing as in-stock online.”

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Posted 1 year ago

“Jacket was ok but not quite what i was looking for (very thin) so i returned it- still waiting for a refund over a week later , not that pleased”

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Posted 1 year ago

“The shoes that were sent were too small.I have emailed requesting an excahnge but still waiting”

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Posted 1 year ago

“Item arrived damaged emailed customer service on the day I received order with photos of damage didn’t get any response for several days had to ring customer service to ask what was happening was told they were understaffed and busy and that I had to return the item he agreed to email return label over to me which did not happen, so then got in touch with PayPal to open dispute case. Received an email day or two later saying please find attached return label which wasn’t there, had to phone again to speak to another member of staff who sent the return label over so it was 10 days before I was able to get this damaged item on its way back to you. God only knows how long it will be before I receive my refund. So Hope you can understand why I only gave 1 Star. Not to mention I had to phone again to ask a member of your staff for a return drop off point. Thanks Chris.”

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Posted 1 year ago

“The Incorrect item advertised online. When it arrived it was a lesser lumen strength and wrong colour. It took a few emails to get a return and refund resolved.”

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Posted 1 year ago

“returned goods on 06/01/2025 including certificate of posting. still have not been credited after 14 days.”

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Posted 1 year ago

“You wouldn’t like to see what I have in mind. If only you’d told me you hadn’t got my boots in stock and make me wait for 2 weeks before I managed to get a refund…”

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Posted 1 year ago

“Abysmal service. Ordered a product, received a delivery with the item missing only to then receive an email 8 hours after the delivery advising the item was out of stock. Raised a complaint with customer service, was happy to take another size but they had raised the prices overnight and would not honour the initial fee. Would avoid shopping here at all costs”

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Posted 1 year ago

“Ordered a pair of shoes and done cleaning products. Only the shoes have arrived. Two emails sent asking where the other product is but no replies. Sent a third email in response to the survey request and no reply to that. Spending far too long chasing ghosts. Not a very customer focussed company. Can’t recommend thus far.”

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Posted 1 year ago

“Avoid!! Take your business elsewhere as this company does not comply with Consumer Rights Act 2015! Failed to delivery my item and then refused to refund unless I completed DHL paperwork!!! My contract was with Nevisport not DHL. I had to go through my bank to get a refund as Sarra from “Customer Service” (absolute joke!) stated there was no complaints policy and, despite stating that it was ‘company policy’, she couldn’t provide said policy and apparently didn’t have a manager to escalate the complaint to. Lying bunch of thieves!!! Plenty of reputable companies to shop with so avoid these fraudsters like the plague”

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Posted 1 year ago

“Online shopping experience was absolutely terrible. Bought product, didn't come on time despite having phoned before purchase to check it would, and they said it would. The size bore no relation to reality. Returned the item to the store in Aviemore as we happened to be there & spent around £300 on something different. Refund has still not come weeks later. Customer service phone line rings out. All seems a lttle bit scammy - will not be ordering online from them ever again - Guys in the Aviemore store were very good and will definitely use them again.”

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Posted 1 year ago

“Poor delivery, and communication.”

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Posted 1 year ago

“Retuned the product and still waiting for my refund”

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Posted 1 year ago

“Never again will I use nevis sports, twice i have had orders refunded for not in stock despite showing instock when ordering. Also saying despatched when clearly it's not. Save you money and go somewhere else.”

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Posted 1 year ago

“I can’t thank Supreme Assets Recovery Agency enough for helping me recover my funds from a scam broker. Their team was professional, responsive, and kept me updated throughout the process. If you’ve been scammed, don’t hesitate to contact them. They are trustworthy and deliver results! Reach out to them via email at 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵7@𝘨𝘮𝘢𝘪𝘭.𝘤𝘰𝘮 or WhatsApp at +44 73-88-69-79-58. Highly recommended!”

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Posted 1 year ago

“I have not received my order and you haven’t provided me with the tracking number that I requested 2 days ago. Very poor.”

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Posted 1 year ago

“Incorrect item received and awaiting contact from Nevisport > 8 days”

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Posted 1 year ago

“I have messaged and phoned and have been told my jacket is on it's way, I have still not received it. I would like a refund.”

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Posted 1 year ago

“Boots arrived, only to be two different colours. One brown, one blue! Had to contact for return label. Sent items back only to find I couldn't get a replacement as it was out of stock. Quality control leaves a lit to be desired.”

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Posted 1 year ago

Nevisport is rated 4.6 based on 6,328 reviews