Nevisport Reviews

Name: Nevisport
Rating: 4.70

4.7 Rating 3,610 Reviews

92 %

of reviewers recommend Nevisport

4.7

Based on 3,610 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I received a faulty pair of walking trousers from Nevisport. I have spent the past 7 days trying to contact them by telephone and by email, and cannot get a response from anybody. Their telephone number rings out and eventually disconnects at all times of the day. Nobody responds to emails. I am reluctantly now pursuing a chargeback through my credit card company. It was my first time ordering from Nevisport and will be my last. It's not their fault the trousers were faulty - that's outside of their control. Their awful, non-existent customer service is entirely their fault though - avoid them at all costs.”

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Posted 3 months ago

“No order confirmation received. Chased up with customer service who told me they couldn’t locate my order using my email address, but I then received a dispatch notification to the same email address. Item received was incorrect but offered to keep the item for partial refund of price difference. No response to my offer so sent them item back. Comms were sporadic. Wouldn’t use again unfortunately.”

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Posted 4 months ago

“Good enough customer service but I'm sick of every retailer automatically signing customers up to a mailing list without their consent. It's an invasion of privacy that shouldn't be tolerated.”

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Posted 1 year ago

“Purchase some shoes that were shown as being available on line. Following afternoon I got a standard response when returning the item e-mail informing me that I had received a refund. No apology or explanation. It shows very poor customer service. Will be telling everyone I know to avoid them. I understand things can go wrong and it's the way you deal with a mistake, you certainly don't do it their way.”

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Posted 1 year ago

Nevisport is rated 4.7 based on 3,610 reviews