Nevisport Reviews

Name: Nevisport
Rating: 4.63

4.6 Rating 6,065 Reviews

90 %

of reviewers recommend Nevisport

4.6

Based on 6,065 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Not had my refund for coat i sent back 2 weeks ago.”

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Posted 3 months ago

“Not only completely wrong shoes but the wrong size aswell. Nevisport shop won't take have anything to do with a return or exchange.”

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Posted 3 months ago

“Ordered 3 pairs of shirts - only 1 pair arrived last week. Still no indication if & when the outstanding items will arrive. Emailed Customer Service Dept - email returned unanswered - not good service!”

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Posted 3 months ago

“Nevis sport claims that my parcel has been delivered, when in fact I’m still waiting 9 days later. I’ve been sent countless emails from dhl with different claims that it’s been attempted to have been delivered, yet it’s still showing up in dhl as undelivered. I stay 150 miles from Inverness so I think 9 days and waiting is unacceptable for delivery or in this case non-delivery. Time that you changed your carrier. Unhappy to say the least.”

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Posted 3 months ago

“I ordered two polo shirts from Nevisport, one arrived promptly, still waiting for the other to be delivered by DHL, they have just cancelled the delivery again for the third time. I sent DHL a message having waited nearly a week and they said they would deliver today before 22.00, only for them to cancel once again. It’s now been 11 days since I placed the order and over a week since DHL received the parcel, not impressed.”

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Posted 3 months ago

“Ordered a Rab Jacket came with ink security tag still on it, emailed customer service no reply?”

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Posted 3 months ago

“Item took nearly 2 weeks to be delivered so of no use on planned trip and will be returned”

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Posted 3 months ago

“Tried to return about doesn’t fit I’m a disabled veteran that can ill afford £140 and was told to bog off basically”

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Posted 3 months ago

“The product and delivery was good however their google add said free delivery till 14/7 and they would not honour this and customer services were just unhelpful and blunt. So won't buy from them again.”

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Posted 3 months ago

“Terrible service. Incorrect delivery information had to contact for details, Nevisport saying delivered to DHL, DHL stating not received. When finally received the delivery completely the wrong item. Now waiting for Nevisport to contact me back to explain and refund me. Will never buy from here again.”

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Posted 4 months ago

“Item was never shipped initially - when chased via email shipping tracking number was given didn’t work. After chasing via email, still no response. In the end had to call in which they advised my item was never actually posted in the first place! Awful service and I still haven’t received my order! Nearly 2 weeks later! No refund or discounts given for my inconvenience”

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Posted 4 months ago

“We ordered two pairs of shorts within a day of each other. We have received on pair of shorts. Yet to receive the others pair. The courier has said there is a delay. I have raised this with you the other day and you have yet to reply. So on that basis, I can’t give you a good review”

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Posted 4 months ago

“Problem was delivery and unintelligible delivery updates from DHL oredering and product good Was just abot to cancell and demand cash back when boots were finally delivered”

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Posted 4 months ago

“Item arrived damaged, so I sent an email explaining item is damaged, but haven't heard a thing back.”

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Posted 4 months ago

“Ordered 3 t-shirts and 2 were fine but the other not as described or depicted. I immediately e-mailed Customer Service to ask how I could return the incorrect item without charge but have still heard nothing a week later. Really poor customer service which means I won't be buying from them again.”

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Posted 4 months ago

“Thank you 🥰”

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Posted 4 months ago

“Sent the wrong item and won’t arrange collection or the re-send of correct item. Now unable to use tent and has created a larger issue around our holiday.”

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Posted 5 months ago

“Hi these shoes I bought are very uncomfortable paid £115 for them and I can’t wear them they are a lot smaller than any other shoes I have purchased”

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Posted 5 months ago

“I have not received my order. It seems to be stuck in a DHL loop as they keep returning it to the depot (5 times now!) without even attempting to deliver it. I now have zero faith that it will arrive. Very frustrating.”

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Posted 5 months ago

“My parcel was left at the entrance to my building and went missing by the time I went to collect. This after I arranged to WFH all day so that I could be home to receive the parcel. I understand this is beyond Nevisport's control, however I am disappointed to still be waiting for a reply from Nevisport 6 days after reporting the issue (7 days after I reported it to the courier company who have also yet to respond).”

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Posted 5 months ago

Nevisport is rated 4.6 based on 6,065 reviews