Nevisport Reviews

Name: Nevisport
Rating: 4.58

4.6 Rating 6,328 Reviews

89 %

of reviewers recommend Nevisport

4.6

Based on 6,328 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I’ve not received my order tried to contact you a number off times but no answer😤😤”

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Posted 8 months ago

“I can’t leave a review as my parcel has not arrived, very bad service from dhl, their tracker said delivery on 4th, then 5th and now 8th December, seeing as the parcel needs to be signed for I have had to rearrange my plans waiting for it to be delivered to no avail. Very disappointed, will not use Nevis again sadly because of the poor dhl service and updates.”

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Posted 8 months ago

“I have not received my parcel and I have emailed 3 days ago to try and resolve the problem and no one is responding. Could someone please respond asap as this is causing unwanted stress. Thanks”

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Posted 8 months ago

“You haven’t yet responded to my emails so finding it hard to write a review Communications. ‘Tried all Of the above’ email,telephone, live chat and not had a response”

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Posted 8 months ago

“Haven’t received the parcel!!!!!!!!”

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Posted 8 months ago

“I purchased the wrong item, I emailed customer service a few hours later to cancel the order. A day later no reply and an email saying item dispatched, 3 further emails to try and return still no reply.”

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Posted 8 months ago

“Had an email saying now that you ve received your purchase please leave a review . However 10 days after initial order the goods still haven’t arrrives . Two emails forwarded to customer services and info @ , still no response. In Nevisports’s defence I do think this a courier issue . DHL AS POOR AS EVRI .”

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Posted 8 months ago

“I have not received my order. I have tried to contact Nevisport by phone with no reply three times. I have also send three emails that have been ignored. I have contacted the shop at First William twice to see if they could chase my order up and they didn't get back to it. I can't contact the shopper, DHL at all. The tracking say it was delivered Thursday 4th but I have nothing, the neighbours have nothing, there was no card left in my letterbox or photo showing where it had been left, if it had been left at all. Ive paid £206 for boots I don't have. I have been repeatedly ignored. I will have to ask my bank to get money back as Nevisport just ignore me. I'm really worried that they somehow think they've delivered when there is no photo proof from DHL that they have.”

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Posted 8 months ago

“My parcel has not been delivered and you have not replied to my emails reference this.”

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Posted 8 months ago

“I ordered 2 pairs of lorpen socks and have received only 1 No explanation No advice when/if another pair is coming No reply apart from an acknowledgement which I had to prompt”

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Posted 8 months ago

“I haven’t received my order I have tried contacting you to no avail”

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Posted 8 months ago

“The delivery company were terrible Had to chase and caused a lot of stress Then ended up collecting from a collection point.”

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Posted 8 months ago

“I have not received my order and not had any communication from customer support after raising several requests to look into this matter. Poor customer service with no order”

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Posted 8 months ago

“Having been a regular customer of Nevisport I will never order from them again. The order took over 10 days to arrive and when it did was sent the wrong item. A large ski bag was ordered and a small rucksack arrived. When I eventually got hold of the customer service department they accused me of having the correct item as the computer told them so. The lady was rude and uninterested and even after photographic evidence still questioned if I was telling the truth. I spent hours emailing and on the phone and going back and forth the post office only to be told well it’s not my fault even though she works for the company who clearly sent the total wrong item. I now can’t get the correct item until the wrong bag gets back to them so I most probably will be without the item I ordered specifically for my forthcoming holiday. Frankly the worse customer service I have received in years and will never order from this company again.”

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Posted 8 months ago

“I have not received my order and I have been trying to contact you. Please contact me urgently as the coat has not arrived. I have emailed you and tried to call you”

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Posted 8 months ago

“Given that the coat I ordered never arrived, and that the courier chosen by Nevisport to convey the coat frauduently signed for it on my behalf and then dumped it in an insecure communal lobby never to be seen of again, it seems rather unwise of Nevisport to have requested that I write a review. But I guess everything is automated these days. Let's hope that includes my refund.”

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Posted 8 months ago

“I ordered my jacket 2 weeks ago and still haven't received it,I've emailed customer services quite a few times over a week ago,and apart from automated response I've had no answer ,I've rang customer service,but go out on hold for a very long time so gave up , apparently my parcels at DHL in Scotland, according to tracking it's been there a week ,I've tried messaging them too but no reply,very frustrating,so unfortunately very bad experience so far ,and still haven't received my jacket Alex Currie”

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Posted 8 months ago

“DHL lost my item and I cannot get a refund or replacement until they formally declare it lost. Have now waited 12 days for an item that should have arrived in 5- 7 days. Not good enough”

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Posted 8 months ago

“Worst experience I have ever had. Still don’t have the item 11 days later and I have sent 5 emails and received no replies.”

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Posted 8 months ago

“Part of my order (the cap) still hasn’t arrived and it was for my boyfriend’s birthday. I emailed customer support but no one even got back to me”

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Posted 8 months ago

Nevisport is rated 4.6 based on 6,328 reviews