Order was sent to the courier promptly. Awful service from the courier. The order was placed on the van for delivery on two days running but taken back to the depot stating unable to access the property but left no calling card as was required. Managed to speak to DHL who admitted when challenged that the driver had not attended our property but rather had been unable to find it. Asked DHL why the courier had not telephoned for directions stated initially that the delivery driver was not allowed to telephone customers but then stated that drivers were not issued with work mobiles so it was at their discretion that they could use their own mobiles. I emailed Nevisport twice last week after the non-delivery and received a response today!! I also tried to telephone Nevisport on numerous occasions but there was no reply, the number simply rang and rang before finally cutting me off. On Friday last week in desperation, I rang Nevisport HO who took the details and promised to get someone to call me back, but no one ever did. The order was finally delivered 6 days late, no thanks to Nevisport. Quite frankly the whole episode was dreadfully stressful, useless courier service and equally useless customer service support by Nevisport. Frankly, I would have to think long and hard before purchasing from Nevisport again nor would I recommend the company to anyone.
5 months ago
Nevisport has a
4.7
average rating
from
3,677
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.