North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,567 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,567 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 7th November 2025

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using North East Trophies for a while, and their service is professional and reliable.”

Helpful Report

Posted 1 month ago

“I’ve been consistently impressed with their very professional, high-quality, and reliable service. They always deliver their products on time, and even managed to create items for my church just 4 days before our anniversary. I’m a very proud customer and would highly recommend them to anyone in need of dependable service.”

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Posted 1 month ago

“Great quality and arrived quick”

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Posted 1 month ago

“Superb communication, we are delighted wire the trophy we ordered and the winner, even more so. Would use again.”

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Posted 1 month ago

“Excellent company made 17 awards, printing was excellent, solid glass, very presentable - we were excited to present them at the venue in Belgium. Unfortunately, when we travelled to the venue, we found that a few got chipped and the printing had come off - this is despite them being in their boxes and well packaged. They were so good about this and went out of their way to replace them all. Fantastic communications, and I would buy again.”

Helpful Report

Posted 1 month ago

Good afternoon, Thank you so much for taking the time to share your experience! We’re thrilled to hear that you were happy with the quality and presentation of your awards, and that our team’s communication made a positive difference. We’re very sorry to hear that a few of the awards were damaged, but we’re glad we could resolve the issue quickly and ensure you had replacements in time for your event. We truly appreciate your kind words and your trust in us, and we look forward to working with you again in the future! Kind Regards, Caitlin Marketing @ Custom Gift Co

Posted 1 week ago

“Best in the business Quality trophies prompt delivery 10 out of 10”

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Posted 1 month ago

“I have used NE Trophies on a number of occasions and found them to have excellent service and products and provide great value for money.”

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Posted 1 month ago

“Fast and efficient service..”

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Posted 1 month ago

“Amazing service and went beyond as called me because the way the order went through I would of paid nearly double, so much appreciated they took the time out to confirm.”

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Posted 1 month ago

“Very helpful and excellent service”

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Posted 1 month ago

“Very good quality and good value for money”

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Posted 1 month ago

“Great value for money, my football team love their new POTM trophy!”

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Posted 2 months ago

“Trophies were absolutely cracking, well produced and very sturdy. Would happily use again.”

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Posted 2 months ago

“Reasonably priced for trophy and prompt service”

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Posted 2 months ago

“Pint glasses look great, and arrived very quickly!”

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Posted 2 months ago

“Excellent service and good quality trophies, would recommend and use again.”

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Posted 2 months ago

Good afternoon Leanne, Thank you very much for your order with us and for your 5 star review! Also, thank you for including your lovely photo in your review - we love to see our customers photos of their orders. Would you be happy to give us your permission to share your review on our social media and our website? Kind Regards, Caitlin Marketing @ Custom Gift Co

Posted 1 week ago

“Excellent quality. Great customer service. Swift turnaround. Terrific value.”

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Posted 2 months ago

“Super easy to personalise trophies which look amazing and delivery was really quick. The free sweets were also much appreciated by my young son too!”

North East Trophies 5 star review on 1st September 2025

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Posted 2 months ago

Good afternoon Sue, Thank you very much for your order with us and for your 5 star review! Also, thank you for including a photo in your review - we love to see our customers photos of their orders. We’re glad the delivery was quick and that the sweets were a hit with your son – we love hearing that little touches make a big difference! Would you be happy to give us your permission to share your review on our social media and our website? Kind Regards, Caitlin Marketing @ Custom Gift Co

Posted 1 week ago

“The medals turned up in good time and are excellent quality”

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Posted 2 months ago

“Best customer service ever, recommended by a friend and fully understand why, thanks guys top prompt service”

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Posted 2 months ago

North East Trophies is rated 4.9 based on 3,567 reviews