North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,932 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,932 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 19th June 2026

Sebastian S

North East Trophies 5 star review on 9th May 2026

Laurie G

Jack E

North East Trophies 5 star review on 5th April 2026

Debbie D

197

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant trophy,the best one I’ve bought so far,thankyou.”

Helpful Report

Posted 2 months ago

Good morning Mark, Thank you very much for your order with us and for your 5 star review. We’re absolutely delighted to hear you think it’s the best trophy you’ve bought so far — that really means a lot to us. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Excellent customer service and quality of trophies”

Helpful Report

Posted 2 months ago

Good morning Robert, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you were happy with both the customer service and the quality of the trophies. We truly appreciate your support and hope to work with you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Excellent service and met an incredibly short lead time too including engraving the trophies. Trophies were great quality too. Would highly recommend NET to anyone.”

Helpful Report

Posted 2 months ago

Good afternoon Stuart, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear we could meet your short lead time and that you were happy with the engraving, quality, and overall service. We really appreciate your recommendation and support, and look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Individual trophy picked up within less tha a week ot ordering, including alteration to proof of inscription. Good Value, excellent service”

Helpful Report

Posted 2 months ago

Good afternoon David, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you were happy with the quick turnaround, the changes to the inscription proof, and the overall service and value. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Always a really professional service. The fact that you get products of high quality supported by superb customer service is an absolute bonus”

Helpful Report

Posted 2 months ago

Good afternoon Garry, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you consistently receive both high-quality products and excellent customer service. That really means a lot to the team. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“There was a slight delay in the trophies arriving to the sales team were very supportive and had a duplicate order despatched immediately I would have no hesitation in using them again in the future.”

Helpful Report

Posted 2 months ago

Good afternoon Claire, Thank you very much for your order with us and for your 5 star review. We’re sorry again for the slight delay with your original order, but we’re really pleased our team were able to resolve this quickly for you and get a duplicate order sent out. It’s great to hear you felt supported throughout, and we truly appreciate your understanding and recommendation. We look forward to working with you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“No communication or proof. Misspelling on engraved plates- “Suits and Sneakerd” instead of “”Suits and Sneakers”. Did not share that Buyer was responsible for tariffs”

Helpful Report

Posted 2 months ago

Hi Tina, Thank you for taking the time to leave your feedback, and we’re really sorry to hear about the issues you’ve experienced with your order. We sincerely apologise for the spelling error on the engraved plate and for any frustration caused by the lack of communication and proof. This is not the standard we aim to provide, and we completely understand how disappointing this must be. We would really appreciate the opportunity to put this right for you. Please could you get in touch with our team directly so we can look into this urgently and arrange a suitable resolution? We also apologise if the information regarding tariffs was not made clear upfront. We will certainly review this to ensure it is communicated more clearly in the future. Thank you again for bringing this to our attention, and we hope to resolve this for you as quickly as possible. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Fantastic service, super fast delivery, excellent quality trophies. Thankyou so much”

Helpful Report

Posted 2 months ago

Good afternoon Elisha, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with the service, fast delivery, and excellent quality of the trophies. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Website was really easy to use. Items were dispatched within a day. Would highly recommend.”

Helpful Report

Posted 2 months ago

Good afternoon Kathryn, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you found our website easy to use and that your order was dispatched so quickly. We really appreciate your recommendation and support, and hope to see you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Great communication with bespoke design and excellent product.”

Helpful Report

Posted 2 months ago

Good afternoon James, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you were happy with the communication, the bespoke design process, and the final product. It was a pleasure working on your order, and we truly appreciate your support! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Quick and professional service. Great results.”

Helpful Report

Posted 2 months ago

Good afternoon Belen, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with both the speed and professionalism of our service, and that you were pleased with the final results. We really appreciate your support! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Lovely quality nice and heavy”

Helpful Report

Posted 2 months ago

Good afternoon Margaret, Thank you very much for your order with us and for your 5 star review. We’re so pleased to hear you were happy with the quality and weight of the item! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“The Quality of the item was brilliant and the price was excellent. Also the engraving was perfect. I would certainly recommend to others. Only one thing it was delivered later than I would have liked but not sure if it was your posting or the delivery company ? Many Thanks Mrs L.Lee”

Helpful Report

Posted 2 months ago

Good afternoon Linda, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you were pleased with the quality, value, and engraving of your item, and we really appreciate your recommendation. We’re sorry to hear the delivery took longer than expected. We always aim to dispatch orders as quickly as possible, but occasionally delays can occur once parcels are with the courier. Thank you for your understanding, and we truly appreciate your support. We hope to be able to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Amazing trophies, and quick delivery”

Helpful Report

Posted 2 months ago

Good afternoon Jennifer, Thank you very much for your order with us and for your 5 star review. We’re so glad you loved the trophies and were happy with the quick delivery too. We really appreciate your support and hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Bought from here before and have to say the quality of the awards and engraving is spot on also quick turnaround. I will continue to purchase awards from here in the future.”

Helpful Report

Posted 2 months ago

Good afternoon Thomas, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear that you’re happy with the quality of both the awards and engraving, as well as our quick turnaround times. It means a lot to have returning customers like you, and we truly appreciate your loyalty. We look forward to creating more awards for you in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Great service and pricing. The proof viewing of glass etching before proceeding is a very useful service. I would definitely recommend and use again.”

Helpful Report

Posted 2 months ago

Good afternoon Jim, Thank you very much for your order with us and for your 5 star review. We’re so pleased to hear you were happy with both the service and pricing. Being able to view the glass etching proof before production is something we know gives peace of mind, so we’re glad you found it useful. We truly appreciate your recommendation and look forward to working with you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Extremely quick delivery and excellent trophies. Thanks so much!”

Helpful Report

Posted 2 months ago

Good afternoon Sarah, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you were happy with the trophies and the quick delivery. We appreciate your support and hope to help again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Excellent service always . I have used the company for the past 4 years . Reasonable prices, excellent quality and fantastic after sales care .”

Helpful Report

Posted 2 months ago

Good afternoon Ainsley, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you’ve consistently been happy with the service, quality, pricing, and after sales care. It’s always a pleasure working with you, and we truly appreciate your loyalty. We look forward to helping you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Great service. Great quality products. Very happy all round. Caitlin was so helpful and so quick to respond 5* service”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you were happy with the service and products — that means a lot. It was a pleasure helping you, and I really appreciate you taking the time to leave such kind words. We look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

“Fantastic delivery and fantastic price and quality of the trophies, and so quick too. Excellent service.”

Helpful Report

Posted 2 months ago

Good afternoon Kenny, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with the delivery, price, quality, and speed. It’s great to know the whole experience was excellent for you. We really appreciate your support and hope to help again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 months ago

North East Trophies is rated 4.9 based on 3,932 reviews