North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,693 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,693 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 2nd March 2026

Colin K

North East Trophies 5 star review on 20th February 2026

C W

North East Trophies 5 star review on 27th December 2025

Godwin N

Lucy G

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love North East Trophies. The picking and choosing and customising your order through the website is really easy and then the correspondance from the team is timely and friendly including getting proofs and invoices. The quality of the glass trophies we have used is also excellent. I would thoroughly recommend them.”

Helpful Report

Posted 4 months ago

“To be truthful and honest, this was a lot better than I expected. It was heavy, very robust and an excellent choice for someone who had given us 25 years of service. It will look good on display anywhere, albeit a cabinet or a shelf. The person who it was awarded to was very pleased indeed with it. In future this is what we will give to our staff who have given us our service over the years. We will be a regular returning customer.”

Helpful Report

Posted 1 day ago

Good morning Carole, Thank you very much for your order with us and for your 5 star review. We’re absolutely delighted to hear that the piece exceeded your expectations and felt fitting for such an incredible milestone of 25 years’ service. It means a lot to us that the recipient was so pleased with it — that’s exactly what we hope for with every order. We love the idea of it being proudly displayed for years to come. We truly appreciate your kind words and your intention to return in the future. We look forward to helping you celebrate many more long-service milestones! Kind Regards, Caitlin Marketing @ NETrophies

Posted 17 hours ago

“Great customer service, friendly, knowledgeable and very quick with orders. Will be using these going forward!”

Helpful Report

Posted 1 day ago

Good morning Cheryl, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you found our team friendly, knowledgeable, and quick to get your order sorted. It means a lot to know you’ll be using us going forward — we really appreciate your support and look forward to helping you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“Always helpful and really fast order to delivery time Have used for several years Highly recommend”

Helpful Report

Posted 2 days ago

Good morning Corinne, Thank you very much for your order with us and for your 5 star review. Thank you so much for your continued support over the years — that really means a lot to us! We’re so pleased to hear you’ve found us helpful and that our fast turnaround continues to deliver for you. Your recommendation is truly appreciated, and we look forward to supporting you for many more years to come. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“ordered some trophies , website was clear and easy to use, price was very competitive and delivery was really quick, will definately use this company again”

Helpful Report

Posted 2 days ago

Good morning Colin, Thank you very much for your order with us and for your 5 star review! Also, thank you for including a photo in your review – we love to see our customer’s photos of their orders. We’re really glad to hear you found the website easy to use and that everything from pricing to delivery met your expectations. It’s great to know the trophies arrived quickly and that you were happy with the overall experience. We truly appreciate your support and look forward to working with you again in the future! Would you be happy to give us your permission to share your review on our social media and our website? Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“Item as described, clear printing and good packaging with quick posting”

Helpful Report

Posted 4 days ago

Good morning Barbs, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you were happy with the printing quality, packaging, and quick delivery. We always aim to make sure everything arrives exactly as described and in perfect condition. We truly appreciate you taking the time to share your feedback and hope to see you again soon. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 days ago

“Very professional and their work is excellent.”

Helpful Report

Posted 4 days ago

Good morning Patricia, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you found our service professional and that you’re happy with the quality of our work. Feedback like this means a lot to our team. We truly appreciate your support and hope to work with you again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 days ago

“I recommend it to everyone, full of professionalism”

Helpful Report

Posted 5 days ago

Good afternoon Teresa, Thank you very much for your order with us and for your 5 star review. We truly appreciate your kind words about our professionalism — it means a lot to our whole team. We always aim to provide the best possible service, so it’s great to know that reflected in your experience. Thanks again for your support, and we look forward to working with you again in the future! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 5 days ago

“Excellent communication, service and prompt delivery”

Helpful Report

Posted 1 week ago

Good morning Alan, Thank you very much for your order with us and for your 5 star review. We’re really pleased you were happy with our communication, service and prompt delivery. We truly appreciate your support and hope to work with you again soon. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Great product & excellent service!”

Helpful Report

Posted 1 week ago

Good morning Amina, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you’re happy with both the product and the service. It means a lot to us, and we look forward to assisting you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Great product and service”

Helpful Report

Posted 1 week ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear that you’re happy with both the product and our service. Your support really means a lot to us, and we look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Great customer services when I asked some questions before ordering. Great design, just what we wanted for community stars awards, they look brilliant and were loved by everyone. The awards came in lovely presentation boxes, and the packaging for postage was top notch. Many thanks for great trophies”

Helpful Report

Posted 1 week ago

Good morning, Thank you very much for your order with us and for your 5 star review! Also, thank you for including a photo in your review – we love to see our customer’s photos of their orders. We’re delighted to hear that you found our customer service helpful before ordering — we’re always happy to answer questions and make sure everything is just right. It’s wonderful to know the design was exactly what you wanted for your community stars awards, and even better to hear they were loved by everyone on the day. We’re also pleased that the presentation boxes and packaging met your expectations — we know how important it is for awards to arrive looking their best. Many thanks again for your kind words. It was a pleasure to be part of your event, and we hope to help with your next celebration! Would you be happy to give us your permission to share your review on our social media and our website? Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Exactly as ordered and so pleased with result ..first class”

Helpful Report

Posted 1 week ago

Good morning Lesley, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that everything was exactly as ordered and that you’re so pleased with the result. “First class” is wonderful to hear — that’s always the standard we aim for. We truly appreciate your support and hope to assist you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Outstanding service! Friendly, professional, and extremely efficient. Everything was handled quickly and seamlessly, making the whole experience stress-free”

Helpful Report

Posted 1 week ago

Good morning Gaynor, Thank you very much for your order with us and for your 5 star review. We’re absolutely delighted to hear that you found our service friendly, professional, and efficient. Making the whole process quick, seamless, and stress-free is exactly what we aim for, so your comments truly mean a lot to us. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Ordered 2 engraved whisky glasses. NE Trophies provided proof of the engraving. Quick delivery. Will use again”

Helpful Report

Posted 1 week ago

Good morning Grant, Thank you very much for your order with us and for your 5 star review. We’re really pleased you were happy with your engraved whisky glasses and that the engraving proof gave you that extra peace of mind before production. We always want our customers to feel confident in their order. It’s lovely to hear the delivery was quick too — and we truly appreciate you saying you’ll use us again. We look forward to helping you with your next order! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“The item was perfect, exceeded expectations. Reslly fast and stress free service from the guys.”

Helpful Report

Posted 1 week ago

Good morning Joshua, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear the item exceeded your expectations — that’s exactly what we love to hear. It’s also great to know you found the service fast and stress-free. Our team works hard to make the whole experience as smooth as possible, so your feedback really means a lot. We truly appreciate your support and hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Very good! Product arrived in good time exactly what we wanted and good value too!”

Helpful Report

Posted 1 week ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that your order arrived in good time and was exactly what you were looking for. It’s great to know you felt it was good value too — that’s always what we aim for. We really appreciate you taking the time to share your experience and hope to welcome you back again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Prompt, reliable service at competitive prices.”

Helpful Report

Posted 2 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear that you found our service prompt and reliable, and that our prices felt competitive. That’s exactly the experience we aim to provide, so your feedback truly means a lot to us. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Easy, responsive, affordable, high quality and fast processing and delivery Highly recommend Doug/USA”

Helpful Report

Posted 2 weeks ago

Good morning Douglas, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear you found the process easy and responsive, and that you were happy with the quality and turnaround time. That’s exactly the experience we aim to provide, so your feedback really means a lot to us. We truly appreciate the recommendation and look forward to working with you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Super quality trophy that reflects the euphoria of winning this Build.UK award every time we look at it. Arrived in tip top condition and Wow! what a superb presentation box too. NE Trophies effort and attention to detail is worthy of an award in itself. Thank you from Jay Cross of Cross Builders.”

Helpful Report

Posted 2 weeks ago

Good morning Jay, Thank you very much for your order with us and for your 5 star review. We’re absolutely delighted that the trophy captures the excitement of winning your Build UK award — that’s exactly what we hope to achieve with every piece we create. It’s also lovely to hear that it arrived in perfect condition and that you were impressed with the presentation box too. Your kind words about our effort and attention to detail truly mean a great deal to our whole team. Comments like yours make all the hard work worthwhile! Congratulations again on your award, and thank you for choosing NE Trophies. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Excellent service, as always. Thank you.”

Helpful Report

Posted 2 weeks ago

Good morning Kevin, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear that you continue to receive excellent service from us. Your ongoing support really means a lot to our team. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

North East Trophies is rated 4.9 based on 3,693 reviews