North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,844 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 1st June 2026

Matthew W

North East Trophies 5 star review on 9th May 2026

Laurie G

Jack E

North East Trophies 5 star review on 5th April 2026

Debbie D

197

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love North East Trophies. The picking and choosing and customising your order through the website is really easy and then the correspondance from the team is timely and friendly including getting proofs and invoices. The quality of the glass trophies we have used is also excellent. I would thoroughly recommend them.”

Helpful Report

Posted 7 months ago

“Asked them to do some engraving of a trophy. They were amazingly responsive - communication was prompt and clear, and the work was done really quickly and to a high standard. Excellent value too. Recommended.”

Helpful Report

Posted 1 day ago

Good morning Andrew, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear that you were happy with the engraving and that our communication and turnaround time met your expectations. It's great to know you were satisfied with both the quality of the work and the value for money. We truly appreciate your recommendation and look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“The option to add a badge to one of my trophies was available for £9.99 and it looked great, however North east trophies then added that same badge free of charge to my other 8 trophies which were a different style & they also looked brilliant. Quality service”

Helpful Report

Posted 2 days ago

Good morning Andrew, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear that you were happy with the badge on your trophy and that it looked great. It's also wonderful to know that adding the same detail across your other trophies worked well and that you were pleased with the overall result. We truly appreciate your kind words about our service and are glad everything met your expectations. Thank you for choosing us, and we hope to help you again in the future! Thank you for choosing us, and we hope to help you again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“Trophy was well packed and delivered on time. It looks nice. One little point is that, I would have preferred writing in black.”

Helpful Report

Posted 2 days ago

Good morning Navin, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear that your trophy arrived on time, well packaged, and that you're happy with how it looks. We also appreciate your comment regarding the engraving colour—feedback like this is very helpful and will be shared with our team as we continually look to improve our options. Thank you for choosing us, and we hope to help you again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“I placed an order and received the preview of what my order would look like quickly. Once agreeing to their design the order was shipped quickly and packaged to minimise any potential damage. ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 2 days ago

Good morning Matthew, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear that you were happy with the quick design preview and that everything was turned around and shipped promptly once approved. It's also great to know your order arrived safely and well packaged. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“Another set of great engraved trophies received from NE Trophies. Super fast from order to delivery. Well packed. Great communication as always. Thanks.”

Helpful Report

Posted 2 days ago

Good morning Doug, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you're happy with your latest engraved trophies and that everything arrived quickly, well packed, and as expected. It's also great to know our communication has been consistent and helpful throughout. We really appreciate your loyalty and kind words—thank you for choosing NE Trophies again, and we look forward to working with you in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“Fast response by the team, fast delivery and great products”

Helpful Report

Posted 2 days ago

Good morning Michelle, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear that you were happy with our quick response times, fast delivery, and the quality of the products. It’s great to know everything met your expectations. We truly appreciate your feedback and look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“Excellent and speedy service”

Helpful Report

Posted 2 days ago

Good morning Allan, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you were pleased with both our service and delivery speed. We always strive to provide a smooth and efficient experience, so it's wonderful to know we met your expectations. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“We love the trophies we ordered. Ordering was simple, including adding our logo and inscriptions and they arrived quickly. A few months before ordering I reached out about trunaround time and found them to be very helpful in answering all of my questions.”

Helpful Report

Posted 2 days ago

Good morning Ann Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you love the trophies and found the ordering process simple and straightforward, especially when adding your logo and inscriptions. It's also great to know that the trophies arrived quickly and met your expectations. We're particularly pleased that our team was able to help when you contacted us in advance about turnaround times. We always aim to provide clear and helpful advice, so it's lovely to hear that your questions were answered and that everything went smoothly from enquiry to delivery. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“Brilliant service, will definately be using again”

Helpful Report

Posted 2 days ago

Good morning Mandy, Thank you very much for your order with us and for your 5 star review. We're so pleased to hear that you were happy with our service. Knowing that you'd choose to use us again is one of the best compliments we can receive. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“Amazing service really good quality on the trophies love the customisation on the trophies overall excellent service from placing order to receiving thankyou”

Helpful Report

Posted 3 days ago

Good morning David, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you were pleased with the quality of the trophies and enjoyed the customisation options available. It's great to know that everything went smoothly from placing your order right through to delivery. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience. Thank you for choosing us, and we hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“Had to chase up the order after 5 days (having paid extra for a 3 business day delivery guarantee) to be told the items were still in the workshop being engraved. I was assured they would arrive next day. Of course DPD then posted a delay in transit and 30 kids missed getting their awards at my annual prize giving. The engraving itself was done correctly so 2 stars rather than 1. Well done to everyone at NE Trophies and DPD for your sloth like efforts”

Helpful Report

Posted 3 days ago

Good morning Harry, Thank you for taking the time to leave your feedback. We are very sorry that your order did not arrive in time for your annual prize giving, especially after you had paid for our 3-business-day delivery service. We completely understand how disappointing and frustrating this must have been, particularly when 30 children were expecting to receive their awards. While we're pleased that the engraving met your expectations, we recognise that the quality of the trophies means little when they are not available for the event they were intended for. We also apologise that you had to chase us for an update on your order rather than being proactively informed. We take your comments seriously and will be reviewing both the production delay and the communication around your order, as this is not the level of service we aim to provide. We are genuinely sorry for the inconvenience and disappointment caused. Thank you again for your feedback. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“So pleased with my trophy it’s exactly what I wanted and the response to the changes and alterations I requested was quick and efficient. I am thrilled with the result and delivery was fast and the item arrived well packaged and intact. Its a really good quality product for the price and the recipients will love it many thanks”

Helpful Report

Posted 4 days ago

Good morning Anne, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that your trophy turned out exactly as you wanted and that our team was able to assist quickly with the changes and alterations you requested. It's fantastic to know that it arrived promptly, safely packaged, and that you're pleased with the quality and value. We especially love hearing that the recipients will enjoy their awards – that's what it's all about! Thank you for choosing us, and we hope to help you again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“Very pleased with the trophy I’ve ordered. The customer service is excellent, thanks very much!”

Helpful Report

Posted 4 days ago

Good morning Indira, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you're pleased with your trophy and that you had a positive experience with our customer service. Your feedback means a lot to us. Thank you for choosing us, and we hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“Really easy to use their site, got exactly what I ordered and it was delivered quicker than I even needed!”

Helpful Report

Posted 5 days ago

Good morning Demi, Thank you very much for your order with us and for your 5 star review. We're so pleased to hear that you found our website easy to use and that your order arrived exactly as expected. It's great to know we were able to get it to you even sooner than you needed it. We really appreciate your feedback and hope to be of service again in the future. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“I placed an order for some glass engraved trophies with unique designs. I'd ordered similar last year so knew I was getting quality and value for money. A simple change was needed and I received my order in just a few days. Very well packaged to protect them from any damage in transit.”

Helpful Report

Posted 5 days ago

Good morning Michael, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you were happy with the quality, value, and service, and that the design change was handled smoothly. It's also great to know that your trophies arrived quickly and safely packaged. We really appreciate your continued support and look forward to helping with any future awards or trophy requirements. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 day ago

“Great product and speedy shipping. Thank you!”

Helpful Report

Posted 6 days ago

Good afternoon Jack, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you’re happy with the product and our speedy shipping. Kind Regards, Caitlin Marketing @ NETrophies

Posted 5 days ago

“Always brilliant service and quick delivery”

Helpful Report

Posted 6 days ago

Good afternoon Daniel, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you’ve consistently had brilliant service and quick delivery from us. Your kind feedback really means a lot, and we look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 5 days ago

“Excellent communication and great response when there was a concern. Trophies arrived on time.”

Helpful Report

Posted 1 week ago

Good afternoon Sandra, Thank you very much for your order with us and for your 5 star review. We’re really pleased we could help quickly when the concern came up, and that your trophies arrived on time. Great communication and customer satisfaction are very important to us, so your kind words mean a lot. Kind Regards, Caitlin Marketing @ NETrophies

Posted 5 days ago

“Look great, amazing quality for the price”

Helpful Report

Posted 1 week ago

Good afternoon Leigh, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you’re pleased with the look and quality. It means a lot to know you feel they offer great value too. Kind Regards, Caitlin Marketing @ NETrophies

Posted 5 days ago

“Wonderful service and excellent product. Will be back”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We’re so pleased to hear you were happy with both the service and the product. It means a lot to us, and we’ll be delighted to welcome you back again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

North East Trophies is rated 4.9 based on 3,844 reviews