North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,511 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,511 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 3rd October 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with response, speed of response and completing and disptaching products.”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you so much for your order and positive feedback. We’re pleased to hear you’re happy with our quick response and fast dispatch. We look forward to serving you again! Best wishes, Louisa - NETrophies

Posted 1 month ago

“NE Trophies were very helpful when putting together the text on my awards. The order went through quickly and received in a few days. The Awards look very professional. Thank you NE Trophies”

Helpful Report

Posted 1 month ago

Hi Suzanne, Thank you so much for your kind words! We’re delighted to hear you found our help valuable and that the awards arrived quickly and look professional. If you don’t mind sharing, we’d love to know what we could have done to make your experience a 5-star one. Your feedback helps us continue to improve! Thanks again The North East Trophies Team

Posted 1 month ago

“Always prompt and friendly service”

Helpful Report

Posted 1 month ago

Hi Lyn, Thank you for your kind words! We’re glad you appreciate our prompt and friendly service. Looking forward to assisting you again! Louisa NETrophies

Posted 1 month ago

“I'm extremely pleased with my order and I think the prices are reasonable. Staff were kind and it was a straight forward, easy to use website and easy to understand process. I see myself buying here again 😁”

Helpful Report

Posted 1 month ago

Hi Shane, Thank you so much for your lovely feedback! We're thrilled to hear you found our prices reasonable and the ordering process easy and straightforward. It’s wonderful to know our team made a positive impression as well. We look forward to welcoming you back for your next purchase! Thanks again Louisa - NETrophies

Posted 1 month ago

“Exceptional Quality & Service – NE Trophies Never Miss! I can’t speak highly enough of NE Trophies. From start to finish, their service has been nothing short of outstanding. The craftsmanship of each award is flawless—elegant, durable, and truly worthy of the recognition they represent. Every detail was handled with care, and their team went above and beyond to ensure everything arrived on time and exactly as envisioned. In a world where quality and reliability matter, NE Trophies delivers both in abundance. They’ve helped elevate our events and made every recipient feel truly celebrated. I’ll absolutely be returning for future orders—and recommending them to anyone who wants trophies that make a lasting impression. Thank you for your excellence!”

North East Trophies 5 star review on 11th August 2025

Helpful Report

Posted 1 month ago

Hi Julius, Thank you so much for your incredibly kind and detailed review! We’re truly honored by your words and delighted to hear that our craftsmanship and service helped make your events special. It means the world to us that you felt every detail was handled with care and that the awards lived up to your expectations. We look forward to supporting you with future orders and continuing to provide trophies that make a lasting impression. Thanks again for choosing NE Trophies and for your wonderful recommendation! Louisa NETrophies

Posted 1 month ago

“Amazing customer service. We had another company let us down 5 days before the tournament. NE trophies were fantastic in sorting us out with some brilliant quality custom medals and trophies and shipped them on a next day delivery. There expertise and quick turnaround has ensured we'll never go anywhere else in the future!”

Helpful Report

Posted 1 month ago

Hi Mr Pearce. Thank you so much for your fantastic review! We’re really glad we could step in and help at such short notice, and that you’re happy with the quality and service. Your trust means a lot to us, and we’re honored to be your go-to for medals and trophies in the future. Looking forward to supporting your events again! Thanks again Louisa - NETrophies

Posted 1 month ago

“Great service, quick turnaround and excellent quality… once again 1st class”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you so much for your continued support! We’re thrilled to hear you’re happy with the service, turnaround, and quality — always a pleasure to deliver 1st class for you! Thanks again Louisa North East Trophies

Posted 1 month ago

“Lovely trophies, really well packaged, highly recommend”

Helpful Report

Posted 1 month ago

Hi Andrea, Thank you so much for your wonderful review! We’re glad to hear the trophies arrived safely and that you’d recommend us. We really appreciate your support! Thanks again Louisa - NETrophies

Posted 1 month ago

“Brilliant service and good trophy’s”

Helpful Report

Posted 1 month ago

Thank you so much for your order and kind words. We’re delighted you’re happy with the service and trophies. Looking forward to helping you again! Louisa - NETrophies

Posted 1 month ago

“The engraving is lovely but the glass quality is disappointing.”

Helpful Report

Posted 1 month ago

Hi Yvette, Thank you for your feedback and kind words about the engraving. We're sorry to hear that you’re disappointed with the glass quality. We’ve sent you an email to better understand the issue and to see how we can assist. We look forward to your reply and the chance to make things right. Thanks again Louisa

Posted 1 month ago

“Excellent, friendly and efficient service. The rosettes we needed were exactly as specified and well priced.”

Helpful Report

Posted 1 month ago

Thank you for your kind words! We’re glad to hear the rosettes met your specifications and that you found our service friendly and efficient. We appreciate your support and look forward to assisting you again! Louisa - NETrophies

Posted 1 month ago

“First rate service. I emailed and attached a photo of a broken trophy, (not purchased from NE Trophies), asking if I could be quoted for a replacement that was close to the original. I was quoted within hours, paid for it online and it was in production the same day. My replacement arrived 2 days later very well packed and looks almost identical to my old original, including the art work. Excellent service and I would definitely recommend. Thank you.”

Helpful Report

Posted 1 month ago

Hi Perry. Thank you so much for your order and 5 star review. We’re delighted we could help replace your trophy quickly and to your satisfaction. It means a lot to us that you felt supported throughout the process and that you’d recommend our service. Thanks again for choosing NE Trophies. Louisa - NETrophies

Posted 1 month ago

“The team did an amazing job in understanding our needs, advising us on the most suitable items and coordinating the engraving and dispatch in a record time. We would not hesitate to recommend North East Trophies and will be using them again if the situation arises.”

Helpful Report

Posted 1 month ago

Hi Noemi, Thank you so much for your wonderful feedback! We’re thrilled to hear that our team could understand your needs and provide the right advice while delivering everything so quickly. It means a lot to us that you would recommend North East Trophies and consider us for future needs. We look forward to working with you again! Louisa - NETrophies

Posted 1 month ago

“Lovely trophies. Top quality and reasonable price! Will be back for sure”

Helpful Report

Posted 1 month ago

Hi Dean, Thank you so much for your kind words! We’re delighted to hear you’re happy with the quality and price. We can’t wait to welcome you back again soon! Best wishes, Louisa - NETrophies

Posted 1 month ago

“Absolute 1st class service..Great selection of trophies to pick from, easy order process, speedy delivery and great value for money...Will definately be back again at the end of next season..10/10”

Helpful Report

Posted 1 month ago

Hi Dean, Thank you so much for your fantastic review! We're thrilled to hear you were pleased with the selection, service, and value. It’s great to know the ordering process was smooth and delivery speedy. We really appreciate your support and can’t wait to welcome you back at the end of next season. Thanks again Louisa - NETrophies

Posted 1 month ago

“Professional , efficient service with quality trophies at a reasonable price.”

Helpful Report

Posted 1 month ago

Hi Ian, Thank you for your order and kind words. We’re pleased to hear you found our service professional and efficient, and that you’re happy with the quality and value of our trophies. We appreciate your support and look forward to assisting you again. Louisa North East Trophies

Posted 1 month ago

“It was marvellous. It was my utmost pleasure. They are number one.”

Helpful Report

Posted 1 month ago

Hi Mujeeb, Thank you very much for your kind feedback. We are pleased to hear that you are happy with your custom engraved pint glasses and found the pricing reasonable. Should you wish to place a future order, please do not hesitate to contact us—we would be delighted to assist you. Thanks again Louisa NETrophies

Posted 1 month ago

“Very pleased with the 2 custom engraved pint glasses I ordered. Very reasonable price too, now wishing I had ordered more!”

Helpful Report

Posted 2 months ago

Hi, Thank you so much for your lovely feedback! We're so happy to hear you’re pleased with your custom engraved pint glasses and found the price reasonable. We’d love to help you order more anytime – just let us know! Kind Regards Louisa NETrophies

Posted 1 month ago

“Great value and loads of choices, quick delivery, highly recommended”

Helpful Report

Posted 2 months ago

Hi Andy, Thank you so much for your order and 5 star review! We’re thrilled you enjoyed the great value, variety of choices, and quick delivery. Your recommendation means a lot to us! Thanks again North East Trophies

Posted 1 month ago

“I buy a couple of trophies annually and without fail they arrive intact, securely packaged. The personalised engravings are always crisp. Tbh ,given the decent customer service,I don't bother with any other companies for these services. I completely recommend their professionalism and competitive pricing.”

Helpful Report

Posted 2 months ago

Hi Robin, Thank you so much for your continued support and thoughtful review! We're delighted to hear that our trophies and engraving consistently meet your expectations, and that our packaging and service give you confidence with every order. It truly means a lot that you choose us year after year and recommend our work – we really appreciate your trust in us! Thanks again Louisa - NETrophies

Posted 1 month ago

North East Trophies is rated 4.9 based on 3,511 reviews