North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,686 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,686 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 20th February 2026

C W

North East Trophies 5 star review on 27th December 2025

Godwin N

Lucy G

North East Trophies 5 star review on 21st December 2025

Mr H C

189

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication, service and prompt delivery”

Helpful Report

Posted 2 days ago

Good morning Alan, Thank you very much for your order with us and for your 5 star review. We’re really pleased you were happy with our communication, service and prompt delivery. We truly appreciate your support and hope to work with you again soon. Kind Regards, Caitlin Marketing @ NETrophies

Posted 23 hours ago

“Great product & excellent service!”

Helpful Report

Posted 3 days ago

Good morning Amina, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you’re happy with both the product and the service. It means a lot to us, and we look forward to assisting you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 days ago

“Great product and service”

Helpful Report

Posted 4 days ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear that you’re happy with both the product and our service. Your support really means a lot to us, and we look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 days ago

“Great customer services when I asked some questions before ordering. Great design, just what we wanted for community stars awards, they look brilliant and were loved by everyone. The awards came in lovely presentation boxes, and the packaging for postage was top notch. Many thanks for great trophies”

Helpful Report

Posted 5 days ago

Good morning, Thank you very much for your order with us and for your 5 star review! Also, thank you for including a photo in your review – we love to see our customer’s photos of their orders. We’re delighted to hear that you found our customer service helpful before ordering — we’re always happy to answer questions and make sure everything is just right. It’s wonderful to know the design was exactly what you wanted for your community stars awards, and even better to hear they were loved by everyone on the day. We’re also pleased that the presentation boxes and packaging met your expectations — we know how important it is for awards to arrive looking their best. Many thanks again for your kind words. It was a pleasure to be part of your event, and we hope to help with your next celebration! Would you be happy to give us your permission to share your review on our social media and our website? Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 days ago

“Exactly as ordered and so pleased with result ..first class”

Helpful Report

Posted 6 days ago

Good morning Lesley, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that everything was exactly as ordered and that you’re so pleased with the result. “First class” is wonderful to hear — that’s always the standard we aim for. We truly appreciate your support and hope to assist you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 days ago

“Outstanding service! Friendly, professional, and extremely efficient. Everything was handled quickly and seamlessly, making the whole experience stress-free”

Helpful Report

Posted 6 days ago

Good morning Gaynor, Thank you very much for your order with us and for your 5 star review. We’re absolutely delighted to hear that you found our service friendly, professional, and efficient. Making the whole process quick, seamless, and stress-free is exactly what we aim for, so your comments truly mean a lot to us. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 days ago

“Ordered 2 engraved whisky glasses. NE Trophies provided proof of the engraving. Quick delivery. Will use again”

Helpful Report

Posted 6 days ago

Good morning Grant, Thank you very much for your order with us and for your 5 star review. We’re really pleased you were happy with your engraved whisky glasses and that the engraving proof gave you that extra peace of mind before production. We always want our customers to feel confident in their order. It’s lovely to hear the delivery was quick too — and we truly appreciate you saying you’ll use us again. We look forward to helping you with your next order! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 days ago

“The item was perfect, exceeded expectations. Reslly fast and stress free service from the guys.”

Helpful Report

Posted 6 days ago

Good morning Joshua, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear the item exceeded your expectations — that’s exactly what we love to hear. It’s also great to know you found the service fast and stress-free. Our team works hard to make the whole experience as smooth as possible, so your feedback really means a lot. We truly appreciate your support and hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 days ago

“Very good! Product arrived in good time exactly what we wanted and good value too!”

Helpful Report

Posted 6 days ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that your order arrived in good time and was exactly what you were looking for. It’s great to know you felt it was good value too — that’s always what we aim for. We really appreciate you taking the time to share your experience and hope to welcome you back again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 days ago

“Prompt, reliable service at competitive prices.”

Helpful Report

Posted 1 week ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear that you found our service prompt and reliable, and that our prices felt competitive. That’s exactly the experience we aim to provide, so your feedback truly means a lot to us. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Easy, responsive, affordable, high quality and fast processing and delivery Highly recommend Doug/USA”

Helpful Report

Posted 1 week ago

Good morning Douglas, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear you found the process easy and responsive, and that you were happy with the quality and turnaround time. That’s exactly the experience we aim to provide, so your feedback really means a lot to us. We truly appreciate the recommendation and look forward to working with you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Super quality trophy that reflects the euphoria of winning this Build.UK award every time we look at it. Arrived in tip top condition and Wow! what a superb presentation box too. NE Trophies effort and attention to detail is worthy of an award in itself. Thank you from Jay Cross of Cross Builders.”

Helpful Report

Posted 1 week ago

Good morning Jay, Thank you very much for your order with us and for your 5 star review. We’re absolutely delighted that the trophy captures the excitement of winning your Build UK award — that’s exactly what we hope to achieve with every piece we create. It’s also lovely to hear that it arrived in perfect condition and that you were impressed with the presentation box too. Your kind words about our effort and attention to detail truly mean a great deal to our whole team. Comments like yours make all the hard work worthwhile! Congratulations again on your award, and thank you for choosing NE Trophies. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Excellent service, as always. Thank you.”

Helpful Report

Posted 1 week ago

Good morning Kevin, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear that you continue to receive excellent service from us. Your ongoing support really means a lot to our team. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 week ago

“Excellent service from NE Trophies - needed an award at very short notice, having been let down by another supplier, and found them through an online search. Super efficient and fast turnaround - high quality product and great comms - would confidently recommend to anyone needed an award or trophy.”

North East Trophies 5 star review on 11th February 2026

Helpful Report

Posted 2 weeks ago

Good afternoon Hayley, Thank you very much for your order with us and for your 5 star review! Also, thank you for including a photo in your review – we love to see our customer’s photos of their orders. We’re really pleased we could step in and help at short notice, especially after you’d been let down elsewhere. It’s great to hear that you were happy with the turnaround time, quality, and communication — that’s exactly the service we always aim to provide. Would you be happy to give us your permission to share your review on our social media and our website? Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Friendly, helpful, efficient and speedy. In short, everything you could wish for. The engraving was excellent and the plaque arrived well protected and in a beautiful presentation box. I can highly recommend.”

Helpful Report

Posted 2 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with the engraving, presentation, and delivery — it really means a lot to us. We truly appreciate the recommendation and hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Excellent service. So accommodating and prompt with my order as always.”

Helpful Report

Posted 2 weeks ago

Good morning Lisa, Thank you very much for your order with us and for your 5 star review. We really appreciate your continued support — it’s always a pleasure to help, and we’re delighted to hear you’re happy with the service as always. Looking forward to your next order! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Ordered a glass with a bespoke football crest. Really good quality, and very speedily dispatched. Fantastic work!”

Helpful Report

Posted 2 weeks ago

Good morning Gavin, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear you’re happy with the bespoke glass and that everything arrived quickly — that’s exactly what we aim for. We really appreciate you taking the time to share your experience, and we hope to help you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“NE Trophies are very responsive, efficient and a trustworthy supplier, thank you!”

Helpful Report

Posted 2 weeks ago

Good afternoon Fiona, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you found us responsive and efficient, and we truly appreciate your trust. Thank you for choosing NE Trophies — we look forward to working with you again. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Good 👍🏿 service”

Helpful Report

Posted 2 weeks ago

Good afternoon Michael, Thank you very much for your order with us and for your 5 star review. We’re happy to hear you had a good experience and hope to help you again soon. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Helped us out at short notice and trophies arrived quickly and well packaged. Would recommend 👍🏻”

Helpful Report

Posted 2 weeks ago

Good afternoon Iain, Thank you very much for your order with us and for your 5 star review. We’re glad we could help at short notice and that the trophies arrived quickly and well packaged. We really appreciate the recommendation and look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

North East Trophies is rated 4.9 based on 3,686 reviews