North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,641 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 27th December 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of trophies to choose from. Very quick delivery & a little bag of Haribo inside the package which is a nice touch.”

Helpful Report

Posted 2 weeks ago

Good afternoon Shelley, Thank you very much for your order with us and for your 5 star review. We’re delighted you enjoyed our selection and that your order arrived quickly. We’re glad the little bag of Haribo added a sweet touch! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“I wrote to tell you how unhappy I was with my box...I ordered this for my granddaughters Christmas eve ...would not even hold her little pj's and book never mind anything else. Also disappointed with finish as wood at hinges not sanded and has spiky bits of wood ..also could have been waxed or something to give a better finish”

Helpful Report

Posted 2 weeks ago

Good afternoon Josephine, Thank you for your feedback. We’re very sorry to hear that your experience with the box was disappointing, especially as it was intended as a special gift for your granddaughter. We completely understand how frustrating it must have been if the size or finish did not meet your expectations. We do try to provide accurate product dimensions in the description, but we appreciate your comments about the finish and the wood quality. Your feedback is invaluable, and we will certainly review this with our production team to see how we can improve. We have emailed you to discuss a solution whether that’s an exchange, replacement, or another way to make this right. Please let us know what would help, as we want to ensure our customers are happy with their purchases. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Fantastic customer service. This has been the 4th year that I have ordered from NE Trophies and from start to finish, I have had excellent service. The trophies I ordered were exactly what I wanted - knew they would be as I was asked to proof check what was going to be engraved before the order was completed. Also, quick turn around and delivered safely. A great company , hence the reason I keep going back there for our annual awards. Thank you NE Trophies 😊”

Helpful Report

Posted 3 weeks ago

Good morning Clare, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear that, after four years, you continue to have a positive experience with us from start to finish. It’s great to know the trophies met your expectations, and that you appreciated the proof checking, quick turnaround, and safe delivery. Your continued support and trust mean the world to us, and we look forward to helping with many more of your annual awards! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Excellent communication in which I was given a preview of the trophy before commiting to anything. The standard was good and delivery was very quick. Would definitely recommend.”

Helpful Report

Posted 3 weeks ago

Good morning Sarah, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you appreciated the communication and preview of your trophy, and that you were happy with the quality and quick delivery. Your recommendation means a lot to us! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Fantastic trophies, reasonable price and great service with shipping updates. This is the first time I've used this site and very happy overall.”

Helpful Report

Posted 3 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear that you’re happy with your trophies, found our prices reasonable, and appreciated the shipping updates. It’s fantastic to know your first experience with us was a positive one, and we look forward to welcoming you back again soon! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 2 weeks ago

“Excellent superfast delivery! The trophies are great and with the engraving they look fantastic. I will certainly be making NE Trophies the top of my list - Many thanks”

Helpful Report

Posted 3 weeks ago

Good morning Michael, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were pleased with the superfast delivery and that the trophies and engraving look fantastic. It means a great deal to us to be your top choice — many thanks for your support, and we look forward to helping you again in the future. Kind Regards, Caitlin Marketing @ NE Trophies

Posted 2 weeks ago

“Excellent”

Helpful Report

Posted 3 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We are so glad you found it excellent and we hope to see you back soon. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Got exactly what I asked for. Great service.”

Helpful Report

Posted 3 weeks ago

Good morning Keith, Thank you very much for your order with us. We’re delighted to hear you got exactly what you were looking for and that you were happy with the service. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind Regards, Caitlin Marketing @ NE Trophies

Posted 2 weeks ago

“So glad I used NE Trophies, the pint glasses arrived so quickly the engraving is really good quality. The Proofs were sent over very fast after submitting the order. Very happy with the product and all round. Highly recommended!”

Helpful Report

Posted 3 weeks ago

Good morning James, Thank you very much for your order with us and for your 5 star review. We’re so pleased to hear that you were happy with the quick delivery, the quality of the engraving, and the fast turnaround on your proofs. It’s great to know you’re very happy with the finished product. Thank you for the recommendation — it’s truly appreciated! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Brilliant service, and the trophy we received was packaged beautifully, it was a gift for my husband and he lived, very impressed with north east trophies! Thank you”

Helpful Report

Posted 3 weeks ago

Good morning Emma, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that the trophy arrived beautifully packaged and that your husband loved his gift. It means a lot to know you were impressed with our service. Kind Regards, Caitlin Marketing @ NETrophies

Posted 3 weeks ago

“NE trophies were excellent from start to finish. Their process of sending drafts over for approval was speedy, as was their printing and delivery service. Thank you”

Helpful Report

Posted 4 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you had an excellent experience from start to finish. It’s great to know our draft approval process, printing, and delivery were all quick and smooth for you. Kind Regards, Caitlin Marketing @ NE Trophies

Posted 4 weeks ago

“Excellent service from placing an order, customer service assistance, print team and delivery; everything was first class. The plaques were beautiifully engraved.”

Helpful Report

Posted 4 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that every step—from ordering and customer service to printing and delivery—was a first-class experience for you. It’s also great to know you loved the beautifully engraved plaques. Kind Regards, Caitlin Marketing @ NE Trophies

Posted 4 weeks ago

“Great service from NE Trophies, they were really responsive and managed to turn our order around with short notice.”

Helpful Report

Posted 4 weeks ago

Good morning Allan, Thank you very much for your order with us and for your 5 star review. We’re really glad we could help and turn your order around on short notice. It was a pleasure working with you, and we’re always here if you need anything in the future! Kind Regards, Caitlin

Posted 4 weeks ago

“Good communication, quick delivery & overall a very a good service.”

Helpful Report

Posted 4 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re really appreciate your kind words. We’re glad the communication, delivery, and overall service met your expectations. We hope to see you back soon! Kind Regards, Caitlin

Posted 4 weeks ago

“Excellent trophy, just as described. Packed well. Very satisfied customer.”

Helpful Report

Posted 1 month ago

Good morning Darren, Thank you very much for your order with us and for your 5 star review. We’re so glad the trophy arrived safely and was just as described. Delighted to hear you’re a very satisfied customer! Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 weeks ago

“Absolutely brilliant! From the array of awards, to the personalisation options, down to the customer care, and even the precision of delivery. Louisa in particular was marvellous and amended my proof to match my expectations. The award looks wonderful. Will definitely order again. Thank you for making this an enjoyable experience.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. Also, thank you for including a photo in your review - we love to see our customer's photos of their orders. We’re thrilled to hear you enjoyed everything—from our range of awards and personalisation options to the customer care and smooth delivery. Louisa will be delighted to know her help made a difference. We’re so pleased the award turned out wonderfully, and we truly appreciate your kind words. Looking forward to creating something special for you again. Would you be happy to give us your permission to share your review on our social media and our website? Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 weeks ago

“Great bespoke product, super fast delivery”

Helpful Report

Posted 1 month ago

“Excellent communication and very quick delivery. Thanks a lot”

Helpful Report

Posted 1 month ago

Good morning Nadia, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with our communication and the speedy delivery. Kind Regards, Caitlin Marketing @ NETrophies

Posted 4 weeks ago

“Excellent service and advice. Cup arrived when promised and was just what we required. Would not hesitate to go to North East Trophies in future.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted the cup was just what you needed and arrived on time. We look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 1 month ago

“Amazing service, quick turnaround times, quality products!”

Helpful Report

Posted 1 month ago

Good morning Max, Thank you very much for your order with us and for your 5 star review. We’re thrilled to hear you’re happy with our service, speed, and product quality. Kind Regards, Caitlin Marketing @ NETrophies

Posted 1 month ago

North East Trophies is rated 4.9 based on 3,641 reviews