North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,578 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

Write Your review

Tell us how North East Trophies made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

North East Trophies 5 star review on 16th November 2025

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great trophies at a good price. Delivery was fast and secure. Would highly recommend. A+++”

Helpful Report

Posted 3 weeks ago

Good afternoon Deborah, Thank you very much for your order with us and for your 5 star review! We’re thrilled to hear you’re happy with the trophies and that delivery was quick and secure. Your recommendation means a lot to us, and we hope to see you again soon! Kind Regards, Caitlin Marketing @ Custom Gift Co

Posted 3 weeks ago

“Trophies were perfect, exactly what we asked for and the turnaround time was so quick!”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you very much for your order with us and for your 5 star review! We’re delighted to hear the trophies were exactly what you wanted and that the quick turnaround worked perfectly for you. It was a pleasure helping you, and we hope to create more for you in the future! Kind Regards, Caitlin Marketing @ Custom Gift Co

Posted 3 weeks ago

“Quick delivery. Quality is great”

Helpful Report

Posted 3 weeks ago

Good afternoon Funke, Thank you for your order with us. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind Regards, Caitlin Marketing @ Custom Gift Co

Posted 3 weeks ago

“Absolutely brilliant, love our purchase”

Helpful Report

Posted 3 weeks ago

Good afternoon Deborah, Thank you very much for your order with us and for your 5 star review! We’re thrilled to hear you love your purchase. Your support means a lot to us, and we can’t wait to see you again in the future! Kind Regards, Caitlin Marketing @ Custom Gift Co

Posted 3 weeks ago

“Very nice trophy. Very good service. Will definitely use again.”

Helpful Report

Posted 3 weeks ago

Good afternoon Marek, Thank you very much for your order with us and for your 5 star review! We’re delighted to hear you’re happy with the trophy and our service. We really appreciate your support and look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ Custom Gift Co

Posted 3 weeks ago

“Absolutely delighted with the quality of the three trophies I've recently purchased for my late father's memorial darts competition. Very quick turnaround of order and packed perfectly to protect from any damage. Great value for money too.”

Helpful Report

Posted 3 weeks ago

Good afternoon Gemma, Thank you very much for your order with us and for your 5 star review! It means a lot to hear that the trophies were just right for such a special occasion. I’m glad they arrived safely and quickly — and that you were happy with the quality and value. Really appreciate you taking the time to share this. Kind Regards, Caitlin Marketing @ NE Trophies

Posted 3 weeks ago

“Brilliant 👏”

Helpful Report

Posted 3 weeks ago

Good afternoon Sam, Thank you very much for your order with us and for your 5 star review! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 3 weeks ago

“Best people to work with. Very quick and responsive team regading design proof and flexibility to accomodate requirements. Product received as advertised and in good shape and quality. Highly reccomend North East Trophies.”

Helpful Report

Posted 3 weeks ago

Good afternoon Vrijal, Thank you very much for your order with us and for your 5 star review! We’re thrilled you had a positive experience with our team and that you’re happy with your order. Your recommendation means a lot to us. Kind Regards, Caitlin Marketing @ NE Trophies

Posted 3 weeks ago

“Excellent service and beautiful Christmas Eve Boxes”

Helpful Report

Posted 3 weeks ago

Good afternoon Donna, Thank you very much for your order with us and for your 5 star review! We’re so glad you loved the Christmas Eve Boxes and enjoyed the service. Kind Regards, Caitlin Marketing @ NE Trophies

Posted 3 weeks ago

“Thank you very much i received my item and was very pleased with it .A very good seller much appreciated 👏”

Helpful Report

Posted 3 weeks ago

Good afternoon Robert, Thank you very much for your order with us and for your 5 star review! We’re really happy to hear you’re pleased with your item. It means a lot to us that you took the time to share your experience. Kind Regards, Caitlin Marketing @ NE Trophies

Posted 3 weeks ago

“The glass award was great - and delivery was on time”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you very much for your order with us and for your 5 star review! We’re glad to hear you loved the glass award and that it arrived on time. Kind Regards, Caitlin Marketing @ NE Trophies

Posted 3 weeks ago

“Excellent service , very pleased with the way the staff communicate and great customer service”

Helpful Report

Posted 3 weeks ago

Good afternoon Lewis, Thank you very much for your order with us and for your 5 star review! We’re thrilled to hear you had a great experience with our team. Your kind words mean a lot. Kind Regards, Caitlin Marketing @ NE Trophies

Posted 3 weeks ago

“Called in to enquire about a Shield trophy repair. Staff went above and beyond to replace the broken stand. Can’t thank and recommend NE Trophies enough.”

Helpful Report

Posted 3 weeks ago

Good afternoon Alan, Thank you very much for your order with us and for your 5 star review! We’re really glad we could help get your shield trophy back in shape. Your kind recommendation means a lot to us! Kind Regards, Caitlin Marketing @ NE Trophies

Posted 3 weeks ago

“Really happy with our trophies. Excellent value and great service, especially from Caitlin who was really helpful with placing our order. They deserve an award themselves, and we'll almost certainly be back for more.”

Helpful Report

Posted 3 weeks ago

Good afternoon Nick, Thank you for your order with us! We’re thrilled to hear you’re happy with the trophies and our service, I was very happy to help you. We always strive for a 5 star review from every one of our customers. Please could you let us know what we could have done better in order to receive a full 5 stars from you? We would greatly appreciate your feedback to help us to improve our service. Kind Regards, Caitlin Marketing @ Custom Gift Co

Posted 3 weeks ago

“We used North East Trophies to produce some engraved pint beer glasses and some engraved stemmed craft beer glasses for our cider, which we have been brewing as keen amateurs for the past few years. Along with our personal logo on the glasses, properly labelled bottles and printed beer mats, they look fantastic and will make fabulous presents for Christmas. NE Trophies customer service, communication, and the quality of their products is second to none. Thanks guys, especially Louisa and Caitlin!”

Helpful Report

Posted 3 weeks ago

Good afternoon Graham, Thank you very much for your order with us and for your 5 star review! We’re thrilled to hear you’re so happy with the glasses, labels, and beer mats — they sound like perfect gifts. Louisa, Caitlin, and the whole team really appreciate your kind shout-out and your support! Kind Regards, Marketing @ NE Trophies

Posted 3 weeks ago

“great value trophies - nicely customised and fast efficient service.”

Helpful Report

Posted 4 weeks ago

“It was such an easy process to upload our company logo and enter the wording required, choose the font etc. The proof was with us in under an hour and the finished product shipped the same afternoon. Lovely item and the recipient was really pleased with this. Amazing service, great price and lovely item - thank you!”

Helpful Report

Posted 4 weeks ago

“Easy proceeedure to book and good value for money, trophies delivered within days. Excellent service.”

Helpful Report

Posted 1 month ago

“Relly pleased - arrived very quickly and the printing is clear, accurate and smart”

Helpful Report

Posted 1 month ago

“I recommend it, high quality product and express delivery”

Helpful Report

Posted 1 month ago

North East Trophies is rated 4.9 based on 3,578 reviews