North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,929 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,929 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 19th June 2026

Sebastian S

North East Trophies 5 star review on 9th May 2026

Laurie G

Jack E

North East Trophies 5 star review on 5th April 2026

Debbie D

197

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Netrophies delivered outstanding quality once again. The craftsmanship is excellent, the finishing is clean, and the trophies arrived exactly as expected. Their service is reliable, efficient, and consistently top‑tier. Highly recommended.”

Helpful Report

Posted 1 week ago

Thank you so much, Julius, for your fantastic review! We truly appreciate your continued support and are delighted to hear that the quality, craftsmanship, and service continue to meet your expectations. It’s always a pleasure to provide trophies you can be proud to present, and your recommendation means a great deal to our team. Thank you again! Louisa

Posted 4 days ago

“Grandson loved it”

Helpful Report

Posted 1 week ago

We’re delighted to hear your grandson loved his trophy — it’s always wonderful to know our products help make special moments even more memorable. Louisa

Posted 4 days ago

“Order was processed and personilised quickly. Item was delivered with speed too. Trophy looks great, one very pleased son.”

Helpful Report

Posted 1 week ago

Hi Abby, Thank you so much for your lovely review! We're delighted the personalised trophy arrived quickly and that it was a hit with your son. It’s wonderful to hear he was so pleased with it! We really appreciate your support and hope he enjoys celebrating his achievement with his new trophy. Louisa

Posted 4 days ago

“Really pleased with the trophy. Perfect, just what I wanted very smart.”

Helpful Report

Posted 1 week ago

Thank you, Sheila! We’re so pleased the trophy was perfect for you and that you found it smart and just right for the occasion. 😊 Louisa

Posted 4 days ago

“As always a fantastic service from North East Trophies, very quick turn around and they go out of there way to help in anyway that is needed. The team at North East trophies are fantasitc to work with. I would highly recommend then to anyone needing a trophy.”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic review, Martin! We really appreciate your continued support and are delighted to hear you’re always happy with our service, turnaround times, and the help provided by our team. It’s always a pleasure working with you, and your recommendation means a great deal to us. Thank you for choosing North East Trophies! Louisa

Posted 4 days ago

“Tom, Izzy and the team are absolutely amazing. Contacted very last min after being let down elsewhere for our end of season presentation awards. They were above and beyond to make sure we had knockout trophies to celebrate our players. Customer service could not be better and end resulting trophies were perfect. Absolutely faultless from start to finish and really saved the day for us.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your incredible review, Cleo! We’re absolutely delighted that we could help save the day and make your end-of-season presentation special for your players. It was a pleasure working with you, and we’re so pleased you were happy with the trophies and service. We really appreciate your kind words and hope to help you celebrate many more achievements in the future! Louisa

Posted 4 days ago

“Very quick turnaround with speedy delivery option. Very happy with the glass trophy and reasonably priced.”

Helpful Report

Posted 2 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We're so pleased to hear you were happy with the quick turnaround, speedy delivery, and the quality of your glass trophy. It's great to know you felt it was good value too. We really appreciate your support and hope to help you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Excellent. Used them a few times. Prompt, efficient, great job.”

Helpful Report

Posted 2 weeks ago

Good morning Malcolm, Thank you very much for your order with us and for your 5 star review. We're delighted to hear you've chosen us multiple times and that you've consistently found our service prompt and efficient. Your continued support means a lot to us, and we look forward to helping you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“The service was excellent. People were very polite & helpful and the order was full, on time and to excellent quality.”

Helpful Report

Posted 2 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you received excellent service and found our team polite and helpful. It's great to know your order arrived complete, on time, and met your expectations for quality. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Fab service , good quality trophies ar a realistic price, 2nd yr I have used them.”

Helpful Report

Posted 2 weeks ago

Good morning Jackie, Thank you very much for your order with us and for your 5 star review. We're delighted to hear you're happy with the quality of our trophies and that you found our prices great value. It means a lot to us that you've chosen us for a second year. We really appreciate your continued support and look forward to helping you again next time! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Easy ordering. Clear pricing structure. Simple proof/ checking system. Speedy delivery. Quality item. What’s not to love??”

Helpful Report

Posted 2 weeks ago

Good morning Bronwen, Thank you very much for your order with us and for your 5 star review. We're so pleased to hear you found the ordering process easy, our pricing clear, and the proofing system simple to use. It's great to know your order arrived quickly and that you were happy with the quality. We really appreciate your support and hope to work with you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“This company never fails to deliver on service, quality and price. Have used NE Trophies for over 3 years and they have never let me down. Super friendly knowledgeable staff Thank you”

Helpful Report

Posted 2 weeks ago

Good morning Martin, Thank you very much for your order with us and for your 5 star review. It means a lot to us that you've trusted NE Trophies for over 3 years. We're thrilled to hear that our service, quality, and prices have consistently met your expectations. Your kind words about our team are truly appreciated, and we'll be sure to pass them on. Thanks again for your continued support—we look forward to helping you again soon! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Amazing customer service and delivery.”

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Posted 2 weeks ago

Good morning Ana, Thank you very much for your order with us and for your 5 star review. We're delighted to hear you had a great experience with both our customer service and delivery. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Absolutely in love with the pint glass this company engraved for me. They even sent me an email to make sure I was happy with the design before proceeding it. Postage was also very quick. Cannot recommend them enough!”

Helpful Report

Posted 2 weeks ago

Good morning, Thank you very much for your order with us and for your 5 star review. We're delighted to hear you love your engraved pint glass. We always want to make sure every design is just right, so we're glad you appreciated the design approval process. It's great to hear your order arrived quickly too. Thank you for your recommendation—it really means a lot to us, and we hope to create something special for you again in the future! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“From start to finish the process of ordering and personalising 3 trophies was so easy. No issues when ordering and delivery was very quick. Definitely recommend 5 stars 🌟”

Helpful Report

Posted 2 weeks ago

Good morning Swati, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that ordering and personalising your three trophies was such an easy experience from start to finish. It's great to know everything went smoothly and that your order arrived quickly. We really appreciate your recommendation and hope to help you again with any future awards or gifts! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Great service and and very helpful”

Helpful Report

Posted 2 weeks ago

Good morning Paul, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear you found our service helpful. We truly appreciate your support and look forward to helping you again whenever you need us. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“I’ve ordered sports day medals for my kids a couple of times from NE Trophies now and the items are always great and delivery is quick. This is the first time I’ve paid to have the medal engraved but wouldn’t bother in future as the engraving is not good. It has barely marked the medal and is not very readable.”

Helpful Report

Posted 2 weeks ago

Good afternoon Darren, Thank you so much for your review, and for taking the time to send us the photo. We're very sorry to see that the engraving isn't as clear as it should be. We really appreciate you bringing this to our attention, especially as a loyal customer. We want to make this right, so we'll be sending you two replacement medals with the engraving redone to the standard you should have received. Thank you again for letting us know. Your feedback helps us improve, and we truly appreciate your continued support. We hope the replacements will be exactly what you were expecting. Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Fantastic service! The NE Trophies team replied to my questions very promptly and assured me of the quality of the product before production. Also the product was shipped super quickly, just in time for my celebration! Thank you so much, I’m a happy customer that will return with future personalisations.”

Helpful Report

Posted 2 weeks ago

Good morning Andreea, Thank you very much for your order with us and for your 5 star review. We’re really glad we could help answer your questions quickly and give you confidence before production. It’s great to hear the trophy arrived in time for your celebration too—that’s exactly what we aim for. We truly appreciate your kind words and look forward to helping you with your future personalisations! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Great customer service and delivery arrived quickly and when it was due, would absolutely order again, very happy with the service”

Helpful Report

Posted 2 weeks ago

Good morning Lynsey, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear everything arrived on time and that you were happy with the service. It means a lot to know you’d order again, and we’d be delighted to help you next time! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

“Quick repsonse and supportive in finalising the personalised layout. Excellent trophy quality as usual.”

Helpful Report

Posted 3 weeks ago

Good morning Anita, Thank you very much for your order with us and for your 5 star review. We’re really glad the response was quick and that we could help you finalise the personalised layout smoothly. Great to hear you’re happy with the trophy quality again—always a pleasure working with you! Kind Regards, Caitlin Marketing @ NETrophies

Posted 2 weeks ago

North East Trophies is rated 4.9 based on 3,929 reviews