Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 7,115 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 7,115 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 28th April 2024

Panda London 5 star review on 15th December 2023

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional company with excellent products.”

Helpful Report

Hello, This is a message from Panda customer support team, we wanted to thank you for your kind words! As always, if there's anything that we can asist you with then please, feel free to get in contact. Sweet Dreams, Panda Team

“After buying an expensive mattress( £1,500) and it not being comfortable at all for both me and my husband the Panda topper as made a big difference to me especially for being comfortable and my husband is sleeping better”

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“Quick delivery and so comfortable”

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“It has finally arrived I’m so excited the material is a soft as can be and I’m excited for my first night sleeping on this.”

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“Extremely happy, no more back ache, very comfortable, aired for 16hrs and the slight smell from the foam has gone. Much better than the Octasmart Classic Mattress from Dormeo which I had to return due to the worst sleep I’ve ever had and the mattress smell wouldn’t go away plus am still waiting to be refunded. In comparison I‘m loving the Panda topper, it’s only been 3 days but so far, I would highly recommend”

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“Used mine in campervan and on top of a air bed in tent so comfy.”

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“I'm absolutely loving my Panda mattress topper, it's transformed a hard mattress into heavenly bliss and corrected a very expensive mistake.”

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“Excellent delivery service. We purchased a new mattress which was quite firm. Panda Topper has made sleeping much more comfortable. Have only been using it for one week.”

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“Only had the mattress topper 1 day but looks a good product very fast service . fast and excellent dispatching”

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“OMG Literally best purchase ever. I suffer from hip and neck pain. Since using topper and hybrid pillow they have gone. Had mattress toppers before but nothing like this. The pillow is so lush and moulds to your shape supporting a good nights sleep. (well apart from having to get up for a toilet break half way through the night - Panda cant sort that one!!!) Expensive but well worth the money in my opinion. Even recycled the topper box as a cat house”

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“Excellent topper. What you pay for is what you get + more. Will always purchase my bedding from panda now on as even though it’s more pricier compared to bigger brands. You’re paying for the quality which will outshine cheaper products as well as lasting a lot longer. 10/10 improved my sleep massively.”

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“Only used my pillow once so far but definitely think it is an improvement. Time will tell if my back and shoulder pain eases. Happy with my purchase so far.”

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“Made an uncomfortable mattress comfortable”

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“Best nights sleep in a long time, I have back and hip problems I've managed to get comfortable for once in my bed, I highly recommend this product.”

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“Easy to order. The descriptions are well written and easy to understand. Topper has arrived and looks great quality and looking forward to trying it.”

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Hello Lisa, Thank you so much for the review! We're delighted to hear you had a smooth and informative experience ordering your Panda topper! Clear and concise product descriptions are important to us, so we're happy they helped you make a confident choice. Sweet dreams, Panda Team

“Service, and Delivery was excellent. The topper is a really good quality product. We love it 😍”

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“Seems to do the job without making too warm at night.”

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“Made my bed wonderfully comfy even though the mattress is new it wasn’t very comfy. I can’t actually believe how comfy it is now. I have recommended it and someone has bought one. My only problem was the company they used to deliver it didn’t follow my instructions and cost me a £6 call. Got a double and fits perfectly with the adjustable straps.”

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“I have had various memory mattresses, and toppers, all with varying degree of success in stopping my back aching throughout the night. I purchased a Panda mattress last week (22/04/24), allowed to settle, first night no pain, this continued each night, and on the weekend I slept for 10 hours with no pain or stiffness when I got up, this never happens. I hope this continues as I feel so much more refreshed in the morning. I was amazed.”

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“This mattress topper has made a HUGE difference - my mattress is great quality but I realised that it was too firm for me. I sleep on my side and this topper perfectly fills in the gap between the bed and my waist. I 'sink' in now, whereas I wasn't sinking before. Highly recommend. Based on this experience, if I needed another mattress then Panda would be my first choice. The despatch and delivery were super fast too - I received this topper within 36 hours of ordering it.”

Helpful Report

Hello there, Thank you for the feedback! We're delighted to hear your Panda topper has transformed your sleep experience! It sounds like it perfectly addressed the firmness issue with your mattress. Sweet dreams, Panda Team

“After my husband purchased a very uncomfortable mattress, I was left with back pain each morning. After using the Panda Mattress Topper, I no longer have that back pain and get such a comfortable, good nights sleep!”

Helpful Report

Panda London is rated 4.9 based on 7,115 reviews