Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,874 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,874 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

Write Your review

Tell us how Panda London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service! I ordered the wrong size and they helped me exchange for the right size with no debate or quibbles. The topper is amazing and has completely restored our restful sleep without having to buy a new mattress!”

Helpful Report

“So far so good - loving our mattress topper”

Helpful Report

“ordering on the internet was easy to follow, Kept informed of delivery, which was delivered safely & securely. The mattress topper is excellent & has been very helpful with my back problem. I have just received my pillow so haven't tried it yet. It looks very comfy & I cannot wait to try it out.”

Helpful Report

“Brilliant service ordered on a Sunday delivered next day. Mattress topper is perfect & so far I'm not in as much joint pain as I was”

Helpful Report

“Good service as far as delivery concerned. Not finding it as comfortable as reviews claim. 😞”

Helpful Report

“Fast arrival, seems good product sp far can't wait to sleep on it”

Helpful Report

“I’m new to Panda. Ordered a mattress topper on a Saturday evening and it was delivered on the Monday. Excellent customer service and excellent product. Will certainly purchase from Panda again.”

Helpful Report

“Very efficient service at a good price. have recommended to friends already. now wake with no aches and pains.”

Helpful Report

Hello, Thank you for your review! We're happy to hear you found our service efficient and the price point attractive – two important factors for us. Feel free to reach out to our customer support if you have any questions or concerns. Sweet dreams, Panda Team

“So comfy. Feels like I’m sleeping on a cloud”

Helpful Report

“Very fast no hassle delivery lovely item”

Helpful Report

“Just got it packaged lovely. One for me and my daughter already feels lovely. The mattress toppers!”

Helpful Report

“V pleased with it”

Helpful Report

“Lovely pillow, great quality and it felt so squishy and cosy but not suitable for front sleepers. It’s just too high!”

Helpful Report

“Not yet a year ildxand gor the last 6 months has been really uncomfortable”

Helpful Report

“Highly recommend the Panda Mattress Topper. It has anti slip and secured corners. Very impressed with the super high quality and the guarantee of 10 years. Had a great sleep and really pleased with this product.”

Helpful Report

“Love mine , I have hip and back pain it makes a huge difference to me , it’s like laying on a fluffy cloud😀”

Helpful Report

Hello there, Thank you so much for sharing your experience and leaving this review! We're so happy you love your Panda product and that it's making a significant difference in your hip and back pain. Sweet dreams, Panda Team

“I bought mattress topper as my daughter has the pillow and loves it, the topper is great”

Helpful Report

Hello June, We appreciate you sharing your positive review! Providing a comfortable sleep experience for the whole family is what we strive for. Sweet dreams, Panda Team

“So far so good. Have yet to try it as waiting for smell to dissipate.”

Helpful Report

“Just wow! My bed feels brand new and I have slept so well with the new topper. I am not waking up achey, I am sleeping through the night and no sore pressure points. Amazing and with a 10 year guarantee this has given me confidence that a good nights sleep will last a very long time. The mattress protector is also added and I feel worth the purchase to protect the topper although the cover can be removed for washing, I want to protect this incredible topper. Thank you Panda.”

Helpful Report

Hello there, Thank you so much for this review! We're so happy you're amazed by the difference our Topper has made. A brand new sleep experience with no aches, restful sleep, and pressure point relief is incredible. Thank you for choosing Panda and for sharing your transformative sleep story. Sweet dreams, Panda Team

“First night sleep I noticed a big difference to other pillows. Had zero neck pain. Also, as a sufferer of night sweats, I was surprised to wake up without a bead of sweat on my head. Pillow works fantastic at keeping my head cool as well as smelling fresher for longer due to the charcoal infusion.”

Helpful Report

Hello there, Thank you for your review! It's great that you noticed a difference the first night, especially regarding neck pain relief. The charcoal infusion is designed for both cooling and odor control, and we're delighted it's working wonders for you. Sweet dreams, Panda Team

Panda London is rated 4.8 based on 9,874 reviews