Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,874 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,874 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good :)”

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“Very happy. Old mattress gave me sleepless nights now this topper stops all the aches”

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“Arrived promptly. Leaving it to expand and the let the residual smell disappear for a day. Really looking forward to a nice restful sleep when fitted to the bed.”

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“Great product well packaged good delivery service, 10 year warranty cannot be bad.”

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“Great service, quick easy delivery”

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“I would have give this a four star for how it feels to lie on and the comfort etc. However come on panda have a think how you're making these straps. Making them so they stupidly go on and angle is terrible as it keeps just pulling off under the mattress. This should have been designed so the straps go right underneath from the sides and not on the corners of a mattress.”

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“Bought the bamboo topper from Costco for my new mattress that definitely wasn’t as comfy as the one we tried in the shop . I love a soft , squashy feeling to my mattresses and after trying two normal mattress toppers, I decided to give this one a go . Why did I wait so long !? It’s just like sleeping on a cloud . It didn’t smell and put it on the bed after a couple of hours . I don’t want to get up ! My only regret is I didn’t buy this sooner .”

Helpful Report

Hello Louise, Thank you for sharing your experience and for recommending Panda! We're so glad you decided to give Panda a go – the wait was definitely worth it! Feel free to reach out if you have any questions. Sweet dreams, Panda Team

“Speedy efficient order and delivery. Bought for caravan”

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“Great and very comfortable 🥰”

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“Received my order 2 days after I placed the order. Havnt put it on tge bed yet,so can't give a full review yet.”

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“Wow. What an absolute game changer!. I wasnt happy the first few night, as any new bed experience takes a little getting used to, but can happily say I cannot recommend this topper enough!. Do not ever want to get out of bed in the morning, Such bliss! 10 year guarantee too! What more could ya wish for?.”

Helpful Report

Hello there, Thank you for your fantastic review! We understand that sometimes adjusting to a new sleep surface can take a few nights so we are thrilled that you persevered and are now experiencing the comfort of your Panda Topper! Sweet dreams, Panda Team

“Very soft and comfortable!!”

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“Had this topper for a year now, and it’s still as fresh as the day it was received. Genuinely, one of my best home purchases.”

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“I have only had my mattress topper for 1 day so far but for the first time in a couple of years I woke with no hip/shoulder/lower back pain it was so comfortable . I ordered on Sunday and it was delivered on Monday fabulous service think I'll see how this goes and perhaps order the mattress”

Helpful Report

Hi Michele, Thank you for this fantastic review! We are happy to hear that after just one night with your Topper, you woke up pain-free! Improved sleep and reduced aches are exactly what we hope our products provide. Sweet dreams, Panda Team

“Absolutely love my memory foam pillow so much I went and bought me son one”

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“We purchased two pillows one for my husband and myself. I can honestly say I wake up now with no neck pain. It is the most comfortable pillow I have ever slept on. Thank you.”

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“wasnt to my liking due to waterproof baking and i wanted one with no plastic, but company gave a quick and hassleless refund”

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“I've just unpacked my Panda Mattress Topper & rolled it out onto the spare bed to expand for 12-16 hours. It feels very comfortable to the touch & also looks very well made. Roll on tomorrow when I can fit it onto my own double bed & I'm looking forward to many nights of good sleep to come.”