Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,892 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Surprised how heavy it was in box surprised at the quality of it after unboxing great quality surprised that had a zip for removal for washing great product thank you bamboo”

Helpful Report

“Having only just received this order, my review is very limited. Except for the fact that this order may have been left out all night due to the fact that the delivery man left the box outside of our gate on the steps, I am quite pleased at the moment. I have opened the topper up and it has started to swell to its proper size and I am hopeful that it will prove to be as good as the reviews said it is.”

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“Very speedy delivery, excellent quality product.”

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“Excellent service, have it on my bed now too expand.looking good”

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“If you are thinking of purchasing for the first time from Panda London direct, you can definitely buy with confidence, their customer service is excellent, the sales staff are very friendly and helpful, I would recommend.”

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“I got this to go on top of an old bumpy mattress my landlord won’t replace, I was worried it wouldn’t help as I know mattress toppers aren’t meant to replace bad mattresses, but I can no longer feel the springs and the comfort has improved tenfold! Really impressed. Also got mine for a really good price at Costco”

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“Brilliant”

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“So far so good, no hip pain since using the topper and sleeping much better.”

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“feel great when you in bed. sleep long night and woke up no pain with my back! great items and excellent values. Highly recommended! thank you”

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“I’ve not yet slept on the topper so no idea what it will be like. Time will tell!! However, the company delivered efficiently and on time. Just hoping that it will keep us cool as promised.”

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“Best nights sleep I had in a long long time great product great with our Panda pillows”

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“Seems good, expected a little thicker. I'll give it another 22hrs”

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“I bought a pillow and duvet from Costco 3days ago based on all the amazing reviews on getting an amazing nights sleep with the pillow and the duvet keeping you cool (female reviews). Sadly, I cannot say the same. The pillow has gone to my son and the duvet looks like it will be going back. It is the same tog as my previous duvet but definitely not keeping me cool as stated in previous reviews (read on Costco website). Love the environmental aspect, sadly products not for me”

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“fabulous topper, can now get a great nights sleep”

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“I have had Panda products for years and would not use anything else. The comfort of pillows and toppers is just divine. If I could give it 10 stars I certainly would! Super fast delivery too. Well done Panda and thank you. Carol Williams”

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“Totally transformed our old super king firm mattress, very happy with my purchase”

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“The Panda Topper was recommended for our VW campervan, Panda have excellent customer service staff – Mikica was very helpful and price matched the product for me. Excellent service – thank you”

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“Very comfy, highly recommended.”

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“Very comfy and highly recommended.”

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“I have for a long time been suffering with interupted sleep due to a bad back and hip pain. 2 new expensive well known mattresses of different firmness within 4 year and both no help. Been using the Panda mattress on top of one of the new mattresses for 2 nights only and slept pain free and woke up pain free. Hopefully this topper will prove a winner if the last 2 nights are anything to go by. Reasonably priced and next day delivery. That good thinking of splashing out on the pillows.”

Helpful Report

Panda London is rated 4.8 based on 9,892 reviews