Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,887 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,887 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service”

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“Was waking with aches and pains, but not since I purchased the topper. So comfy.”

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“Never slept so good I have back probs so woke up with hardly no pain and the mattress so comfy like sleeping on a cloud would recommend this mattress topper I purchased the double and fits perfect”

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“So comfortable as promised. Couldn't rate any higher!”

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“Game changer! Wish I’d bought the Panda London mattress but the Topper is the next best thing if you can’t afford to buy the mattress - which we couldn’t having already paid out £2k on mattresses in as many years! But wow! The Topper has been a game changer, I can actually stand upright when I get out of bed in the mornings and don’t wake halfway through the night in agony and have to get up to walk about so I’ve not completely seized up in the morning! What an amazing product - can’t recommend it highly enough!”

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“Goodness gracious me! This topper has totally transformed my 10 year old Relaxan Watterlatex king size mattress. I was reluctant to replace my mattress because it was still firm and it’s a big expense to do so. This is my second topper. I bought one for an ikea sofabed in my living room and it’s transformed that as well. I feel a lot more supported, the topper is the perfect height, not too much that you feel enveloped by squishyness lol but it certainly relaxes the joints by taking pressure off, like a warm gentle soft hug. I am extremely happy to recommend them. They have worked beautifully for me. A very satisfied customer. Along with a grounding sheet and your sleep may well be transformed …10 stars!”

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“All good so far.”

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“Excellent pillow”

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“The pillow is smaller than a standard pillow, which takes time to get used to, but it's super comfortable, feels very good quality, springs back to the same shape very quickly”

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“Transformative. Cosy but no over heating. No more dead arm. We had spent a lot of money on a natural fibre mattress, but mistakenly we went for the firm option...and it was too firm. Suffered from a couple of years not wanting to spend more money...but it was so worth it. Love our Panda topper.”

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“We bought a Panda Topper after comparing with other makes and reading reviews. I liked that it is made from sustainable bamboo. Really enjoying a pain free good nights sleep now we have the topper. Our king size mattress was too firm before but we did not want to buy another mattress. The panda topper is excellent quality with a nice panda logo feature. It is soft but supportive and fits our mattress perfectly. It also came very well packaged in a box with not too much plastic packaging. We are more than happy with our purchase.”

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“Very fast delivery. Well packaged. Not actually slept on it yet. Just unrolled it ready for tonight. Looking forward to trying it 😊😴”

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“Great sleep since Purchase and has helped resolve some long-standing neck issues.”

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“Easy to order Mattress Topper with full product information on website. Delivered within a couple of days. We like that all the packaging is recyclable.”

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“Very impressed with the online service, quick delivery and quality of my Bamboo mattress topper. Excellent price too with the Black Friday deal ~ one very happy customer!”

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“Top quality! So comfortable! Best mattress topper I’ve ever had, highly recommend!”

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“Have claimed on my 10 year guarantee Process for replacement was efficient and uncomplicated Thank you Panda”

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“Excellent service prompt delivery and the product does everything it says super happy with our mattress topper”

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“Quick delivery first night on new topper and feels like a new mattress. I have fibromyalgia and I actually woke up with no pain this morning amazing!”

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“Treated myself to the memory foam bamboo pillow. Most comfortable night's sleep I've had in ages”

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Panda London is rated 4.8 based on 9,887 reviews