This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Telephone, Email, Live Chat
Under an hour
queries resolved in
How would you rate
My Car Credit
"Had the great pleasure with dealing with Callie Jones,she was absolutely brilliant and so very helpful and a joy to talk to
So thank you Callie"
"I dealt with Josh who was amazing from start to finish, kept me informed all the way I woud recommend my car credit and definitely recommend Josh he was always cheery and upbeat and made the whole experience very easy."
"I had an answer in less than a minute of compleating the short questionnaire. I’d like to thank Chris Vickers and the team for a very easy and pleasant experience. Thanks for all your help
"Very helpful staff , quick answer
Highly rated definitely will cooperate again . My dream come true because of u finally bought a car that I love
Thank u :)"
"Excellent in the way they handle everything"
"The person who dealt with me was Derrain Dove, I would like to say, she was absolutely fantastic from the first conversation we had. Very professional and friendly. She helped me with my questions I needed answering and made my application easy. I would also like state I would definitely recommend MyCarCredit as a company. I especially would like to say a massive THANK YOU to Derrian for all your amazing help with the purchase of my BMW.
"Chelsea was amazing due to my sad circumstances she helped me quickly, efficiently and was very professional. Her attitude is warm and friendly. I would definitely recommend her and your company. 5 ***** thank you"
"Fantastic service. From the start MCC were wholly professional, very competitive on price and overall provided a rapid first class service. Particularly I would like to thank Chelsea for her outstanding work. I will highly recommend MCC to everyone."
"Liam has been extremely helpful throughout the process, I would highly recommend him to anyone looking for support."
"Extremely satisfied by customer service. Especially miss Chloe Nicholas did amazing job, always there when needed and great results after her efforts. Would recomend to everyone who is serious about buying new wheels."
"Buying a car should never be a hassle and the support I received from the team meant I have been able to purchase my dream car hassle free"
"My advisor Courtney has step by step guided me and am soo grateful for her helping hand.
Thanks Courtney your the best!"
"Friendly staff, easy to contact, not left on hold for long periods. Simple easy process."
"My advisor Chloe Nicholas was extremely helpful a lovely girl to speak to she helped and advised me every step of the way thank you Chloe"
"Very easy and decision in seconds. Helpful staff too!"
"Very professional and friendly service"
"Friendly, helpful and efficient. Great service would highly recommend my agent."
"Very helpful and easy to deal with"
"Mind blowingly easy and straightforward, excellent customer service"
"I’d leave zero stars if I could, as that is as much help as this company was. Had a brief phone call on Thursday evening to take some details, was told they’d be back in touch very soon with some figures. Friday afternoon I rang back and was told they’d ring me back within an hour with some quotes. Sent my contact Samantha an email Friday night to see what was happening, had no reply. I rang again on Saturday morning to be told they were having computer issues and they’d definitely be in touch in an hour. So far still nothing, I’ve taken my custom elsewhere. Absolute rubbish company as far as I’m concerned. Customer service, don’t make me laugh"
"Used them to finance a new car after mine was written off. Dealt with Laura and she was brilliant, found me a deal and kept me informed all the way through the process. Thank you. Will usr them again."
"Excellent customer service and Chris my case handler was amazing"