My Car Credit Reviews - Read 3,216 Genuine Customer Reviews | www.mycarcredit.co.uk

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Merchant Metrics


Shipping & Delivery
delivery methods	Own Driver
on-time delivery	99%
Customer Service
communication channels	Email, Telephone, Live Chat
queries resolved in	Under an hour
customer service	4.77 out of 5

About My Car Credit :

We’re part of the UK’s largest motor finance broker, and we’ve been helping customers to buy cars on finance for over fourteen years, on HP, PCP or personal loan.

At My Car Credit, applying for your car loan is quick and easy. Fill out our online application form in just a few short minutes and you’ll receive an instant, online decision on car finance - anytime of the day or year!

We welcome all types of credit profile, you can buy your car from any dealer, and there is no deposit or fees. Our unique underwriting policy places you, the customer, first.

We’ll assess our panel of 30+ lenders to get you a finance rate for your circumstances, without impacting on your credit profile. We’ll then hold your hand throughout the process to ensure that you have a hassle-free experience of buying your dream car on finance.

In 2019, My Car Credit was named 'Best Direct Consumer Proposition' at the Car Finance Awards and Evolution Funding was named 'Best Broker' (2019, 2018, 2017 & 2016).

Car finance from 6.9% APR. Representative APR 23.9%

Phone:

01246 458 810

Email:

enquiries@mycarcredit.co.uk

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

“My experience was really stress free. Calli was exceptional so too were the other staff I spoke to at times. Quick and professional.”

Posted 1 week ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

What other alternatives did you consider before choosing My Car Credit? A couple but they were pushy

“Really pleased with the whole process, Callie Jones was fantastic, made the whole transaction smooth and easy, would recommend to anyone. Thank you”

Posted 2 weeks ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

“Easy application no nonsense service. Very helpful company”

Posted 2 weeks ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

“Great team, great people, Brianna was amazing so much patience and kept us up to date with everything, Thankyou for your time.”

Posted 2 weeks ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

“Excellent service, quick to take action when needed. Very nice staff”

Posted 3 weeks ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

“Callie was very friendly and very helpful. Great service and easy to sort out”

Posted 3 weeks ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

If you could change one thing about our service, what would it be? Nothing

“All sorted with the minimum of fuss. Brianna, you're a star!”

Posted 3 weeks ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

If you could change one thing about our service, what would it be? Nothing easy to deal with

What other alternatives did you consider before choosing My Car Credit? None

“Brianna was more than helpful throughout a credit to you company”

Posted 3 weeks ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

What other alternatives did you consider before choosing My Car Credit? Admiral

“Helpful, attentive and excellent communication”

Posted 3 weeks ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

“Callie was a superstar - efficient and informative. This was a no nonsense process and from application to fulfilment so easy to navigate.”

Posted 4 weeks ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

“I dealt with Callie on the phone. Very friendly, easy to talk to and kept me very well informed every step of the way, she went above and beyond to help me out.”

Posted 4 weeks ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

If you could change one thing about our service, what would it be? For me personally. The whole team was amazing. Even when Brianna was not there. They were all amazing. The whole team

What other alternatives did you consider before choosing My Car Credit? I didnt

“I met my car credit through Experian. And from the very first moment I spoke to Brianna upto the end. She was with me every step of the way. Even gave me advice on dealers etc. I was offered finance from others but I refused. I was very happy dealing with Brianna.”

Posted 4 weeks ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

If you could change one thing about our service, what would it be? Clear step by step timeline to follow so I know where I am in the process.

“Generally I had a good experience, friendly staff who were easy to contact. My only negative is that after submitting my paperwork and proof online, there was a delay of a day as I was not told that I would also have to confirm the loan verbally over the phone the same day. Because of this, I missed my day to collect my new car last Saturday as I was told the money would take 2 working days to reach the dealer ( not in time for Saturday). On Sunday I noted that an email was sent Friday morning to say that everything is done and I can collect my car. I wonder now if I could have done so on Saturday as planned. I had to pay another week of insurance on my old car to last until next weekend now. If I would have known a complete step by step timeline,I would have been able to manage the whole thing better.”

Posted 4 weeks ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

“Great service really helpful staff and pleasure to deal with”

Posted 1 month ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

“I would say that using my car credit was quite nice experience. Recommended.”

Posted 1 month ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

“Absolutely brilliant! Thanks Joe for being so helpful.”

Posted 1 month ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

“Grant was super friendly and efficient. The whole task was made very simple and easy. Highly recommended.”

Posted 1 month ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

If you could change one thing about our service, what would it be? Nothing it was all good

“Professional, helpful and quick. Callie was excellent”

Posted 1 month ago

“My advisor Liam was very helpful and made the whole process straight forward and easy to understand. The dealer i was buying my car from was unable to do a finance so Liam went out of his was to find me a very good personal loan. Top service and will be recommending to anyone looking to buy a car.”

Posted 1 month ago

How do you find the speed of service you were provided by My Car Credit?

How would you rate My Car Credit's online application process?

How would you rate the quality of communication from My Car Credit?

If you could change one thing about our service, what would it be? Pre conditions to lending. APR is already on the high side so why restrict vehicle choice with mileage and year when selecting a purchase?

What other alternatives did you consider before choosing My Car Credit? Moneybarn

“Good Service, swift and friendly customer service. However information given to customers by assistants can vary at most times... Which makes thing confusing.”

Posted 1 month ago

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My Car Credit is rated 4.86 based on 3,216 reviews