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Evolution Funding Ltd T/A My Car Credit Reviews

4.8 Rating 5,655 Reviews
96 %
of reviewers recommend Evolution Funding Ltd T/A My Car Credit
4.8
Based on 5,655 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Evolution Funding Ltd T/A My Car Credit Reviews

About Evolution Funding Ltd T/A My Car Credit:

Rates from 9.9% APR. Representative APR 10.9%. Evolution Funding Ltd T/A My Car Credit.

We’re part of the UK’s largest motor finance broker, Evolution Funding, and we’ve been helping customers to buy cars on finance for nearly 20 years, on HP, PCP or personal loan.

At My Car Credit, applying for your car loan is quick and easy. Fill out our online application form in just a few short minutes and you’ll receive an instant, online decision on car finance - anytime of day!

We welcome all types of credit profile, you can buy your car from any dealer, and there is no deposit or fees. Our unique underwriting policy places you, the customer, first.

We’ll assess our broad panel of lenders to get you the right finance rate for your circumstances, without impacting on your credit profile*. We’ll then hold your hand throughout the process to ensure that you have a hassle-free experience of buying your dream car on finance.

We've been named 'Best Direct Consumer Proposition' at the Car Finance Awards and awarded 'Best Broker' for 9 consecutive years!

* Initial application is a soft search. Should you progress, some lenders may perform a hard search on your credit file.

Visit Website

Phone:

01246 458810

Email:

marketing@mycarcredit.co.uk

Location:

Evolution House, Smeckley Wood Close, Chesterfield,
Evolution House, Smeckley Wood Close, Chesterfield
Chesterfield
S41 9PZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Amazing service and support from the team and especiallyTara. Always answered the phone and helped when I was following up. Highly recommend if anyone is looking for car finance.”
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Posted 1 month ago
“Nice dealing”
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Posted 1 month ago
“The whole process from start to finish was fast and easy with no complications. Great customer service which communicated well throughout the process!”
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Posted 1 month ago
“Excellent service. Polite and helpful people.”
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Posted 2 months ago
“Easy to deal with rang at all updates easy process people I dealt with were so helpful”
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Posted 2 months ago
“Connor explained all of the options available to me well and was a constant help and support throughout my car finance application. I couldn’t recommend his service enough.”
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Posted 2 months ago
“I'm really glad their process is easy and very helpful people”
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Posted 2 months ago
“I contacted car credit and within 24hours the funding was in place and car getting prepped. The process was straightforward and communication excellent. I get my new car delivered tomorrow. Highly recommend this company for a stress free purchase”
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Posted 2 months ago
“Totally stress free and great customer service. Happy with the new car and saved me £30 a month going with them”
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Posted 2 months ago
“I want to thank My Car Credit for being very quick with getting finance approved on the vehicle I wanted. The communcation from the team was very good and I was kept in the loop every step of the way. I would recommend My Car Credit any day of the week. Excellent service. Thanks Team, you are awesome”
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Posted 2 months ago
“There Brilliant really easy to deal with! hassle free someone always picks the phone up within 2 minutes when you call! very nice and polite staff”
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Posted 2 months ago
“Good overall”
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Posted 2 months ago
“Not good communication at all, everyone’s giving different information contradicting each other. Not very good at customer service. Didn’t appreciate being told to call the broker myself as that’s your job not mine. Then being told not to call them by someone else. Being told I can deliver the car to my work address then being told different by someone else. Created lots of stress for me and I don’t appreciate it. Would not recommend to friends and family”
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Posted 2 months ago
Dear Connor, Thank you for your feedback. We are very sorry to hear that you were not happy with your experience. We take all negative reviews seriously and are currently investigating your application. We aim to update our response as soon as possible. Please note that an advisor may contact you directly to discuss this matter further if appropriate. If you have any further queries or issues in the meantime, please email complaints@evolutionfunding.com. Thank you for your patience. Kind regards, My Car Credit
Posted 2 months ago
Dear Connor, Thank you again for taking the time to share your feedback, and for your patience while we investigated your review. We are very sorry to hear that your experience wasn't as straightforward as it should have been. We appreciate how frustrating inconsistent communication and delays can be, and it's clear we could have done a better job of guiding you through each step of the process. Your comments have been shared with the team so we can learn from them, improve the experience for future customers, and retain our usual high standards of service. We appreciate your feedback and wish you all the best moving forward. Kind regards, My Car Credit
Posted 2 months ago
“Sophie was really helpful start to finish, made the process a lot less stressful. Would recommend.”
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Posted 2 months ago
“Excellent service and very happy 🙂”
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Posted 2 months ago
“Jerome dealt with me , I gave the initial details and which car I wanted , I received a call saying I passed a checks , then basically my next call was to say you can go collect your car , great service very happy”
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Posted 2 months ago
“Very professional good communication easy to work with.”
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Posted 2 months ago
“I’m really disappointed with My Credit Finance. I took out finance on Thursday, expecting to collect my new car on Friday or Saturday. Unfortunately, the dealership still hadn’t received the funds from the finance company, which caused an unexpected delay. Because of this, I now have to take time off work just to go and pick up the car, which is very inconvenient. The whole process has been frustrating and not as smooth as I was led to expect. I would have appreciated better communication and a faster transfer of funds.”
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Posted 2 months ago
Hello, Thank you for taking the time to leave your feedback. We're sorry to hear that your experience didn't meet your expectations. Having reviewed your application, we can see that your finance was completed and paid out on the same day, which is a very quick turnaround. During your call with our team, we explained that while we'd do our very best to arrange collection for the following day, this couldn't be guaranteed. We're pleased we were able to meet that timeframe, with the dealership receiving the funds the next working day. If you have any further issues or queries, please email complaints@evolutionfunding.com and a member of our team will get back to you as soon as possible. Kind regards, My Car Credit
Posted 2 months ago
“From the get go, the advisors were extremely happy to help with any queries or assistance that I required. They found me a great deal which was too good to pass up for the car that I was purchasin. So all in all, An amazing company that I would hesitate to use again in the future!”
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Posted 2 months ago
“When my car broke down I found myself in a difficult situation as the train to work was unreliable. As a shift worker I have to work unsociable hours which means I need a car to make a living. My credit isn’t the best and I felt like my back was against the wall. Connor could not have been more helpful and accommodating of my situation. Especially as I didn’t have all of the required documents straight away. The whole team were fantastic and I was approved for credit on a Dacia Duster with good mileage and only a few years old. I can now carry on with my job and provide for my family. Thank you.”
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Posted 3 months ago
Evolution Funding Ltd T/A My Car Credit is rated 4.8 based on 5,655 reviews