M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, great communication and helpful delivery guys. Sofa itself looks stunning and very comfortable to relax on. 100% happiness. Good price too! Highly recommended!”

M Sofas Limited 5 star review on 9th March 2023

Helpful Report

Posted 2 years ago

Thank you so much for the wonderful 5 star rating and for your kind words of praise, Silvija. We are very pleased to hear that you are so happy with our services, our communication, and the delivery from our helpful delivery guys. We are thankful that you found the sofa to look stunning and very comfortable to relax on.

Posted 2 years ago

“Good delivery ,good product”

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Posted 2 years ago

Thank you so much for your five-star rating of M Sofas Limited! We really appreciate your positive feedback, especially the mention of our good delivery and product. We are glad to hear you were pleased with your buying experience.

Posted 2 years ago

“Over the moon with my new sofa, and the lads that delivered and assembled the sofa were polite and proficient. Excellent speedy delivery. Thank you”

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Posted 2 years ago

Thank you so much Karen for rating M Sofas Limited with 5 stars! We are humbled that you enjoyed your purchase so much and were pleased with our delivery and assembly services.

Posted 2 years ago

“Lies about delivery times instead 3-6 weeks as promoted it takes 10 weeks to deliver sofa like everywhere . Sofa 9/10 .”

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Posted 2 years ago

“Beautiful sofa, very comfortable”

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Posted 2 years ago

Thank you so much, Katarzyna, for your 5 star rating of M Sofas Limited! We are delighted to hear that you find our sofas beautiful and comfortable. Thank you for taking the time to leave us such a positive review!

Posted 2 years ago

“Great product. Delivery time expedited after 2 gentle nudges over email. Good service overall.”

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Posted 2 years ago

Thank you, Cem, for your glowing 5 star rating for M Sofas Limited! We're thrilled that you found our product great and that the delivery was expedited after a gentle nudge.

Posted 2 years ago

“Amazing service, great comunication, great quality, very happy from A to Z”

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Posted 2 years ago

Thank you so much for your 5 star rating! We really appreciate your kind words about our Amazing service, great communication, great quality - we're thrilled that you were so satisfied from A to Z.

Posted 2 years ago

“Very good sofas at a reasonable price. Very good service! Highly recommend!”

M Sofas Limited 5 star review on 4th March 2023

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Posted 2 years ago

Thank you so much for the kind 5 star rating of M Sofas Limited! We are glad to hear that you are pleased with the sofas at our reasonable prices as well as our great service. We cannot thank you enough

Posted 2 years ago

“Outstanding customer service! Really I’ve never experienced so much care from any other company with any case I’ve dealt with. Thank to Justyna who was full of professionalism, kindness and compassion. I did feel understood and assured that my requests are important to you. Huge thank you once again!”

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Posted 2 years ago

Thank you Marlena for your 5 star rating of M Sofas Limited! We are truly humbled to read your kind words about our customer service and Justyna's professionalism, kindness, and compassion. We strive to provide outstanding customer service in every case and we are delighted to hear that you felt understood and assured. Many thanks for your kind words.

Posted 2 years ago

“The wait for the sofa was worth it. It’s big enough for us as a family of 4 and when opened the sleeping area is huge. The seats are firm and comfortable to sleep on. The color is much lighter than i expected though, even after viewing samples. Overall, very happy with the purchase.”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited, Alicja! We're so glad to hear that the wait for your new sofa was worth it and that you're very happy with your purchase.

Posted 2 years ago

“Quick to deliver and delivery drivers were very good”

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Posted 2 years ago

Thank you so much for your 5-star rating! We really appreciate your kind words about how quickly we deliver and how good our delivery drivers were. We strive to ensure that every customer experience with M Sofas is as smooth as possible. Once again, thank you very much for your kind words and 5-star review!

Posted 2 years ago

“High quality furniture for a good price. It took a few weeks for the delivery, but it's to be expected given the supply chain issues in the market.”

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Posted 2 years ago

“Excellent service. Great product. V happy. Will buy from them agaim”

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Posted 2 years ago

Thank you so much for your 5 star review of M Sofas Limited, Ciaran! We appreciate your excellent feedback about our service and great product. We are very pleased that you are happy and that you will be returning to purchase from us again. We really appreciate your loyalty!

Posted 2 years ago

“Very good quality all delivered very nicely thank you”

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Posted 2 years ago

Thank you so much Sergio for leaving a five-star review of M Sofas Limited! We are thrilled that our quality of products and delivery experience has been fulfilling your expectations.

Posted 2 years ago

“The service is great! I had a super quick delivery (1 week) and the sofa is top quality and super comfy 👍👏❤️ highly recommended! Thank you 😊”

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Posted 2 years ago

Thank you so much for your kind words and for the 5-star rating – we really appreciate it! And thank you for being a repeat customer too - we always strive to give top quality service. We're so glad to hear that you had a super quick delivery and that the sofa is top quality and comfy. We hope to see you again soon!

Posted 2 years ago

“I've ordered a sofa and a tv unit, both are made with good materials but the order took about 2 months, once I got the delivery the sofa was lightly damaged but usable and there was few screws missing from the unit, the customer service was fast on dealing with the problem, I've got the extra screws after few days and am still waiting for the sofa to be repaired but a still give 4 stars because am happy of the service and the products”

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Posted 2 years ago

Thank you so much Gaetano for your 4 star rating of M Sofas Limited. We appreciate your loyalty as a repeating customer, and we thank you for your patience in dealing with the minor issues you encountered with your order. We are glad that overall you are happy with our products and quality as well as our customer service.

Posted 2 years ago

“Very comfortable”

M Sofas Limited 5 star review on 3rd March 2023

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Posted 2 years ago

Thank you so much for the 5 star rating, Piotr! We are so glad that you found our sofas to be very comfortable.

Posted 2 years ago

“Amazing service”

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Posted 2 years ago

Thank you so much for your 5-star rating of M Sofas Limited. We're so pleased to hear that you've had an amazing experience with our service. We really appreciate your support and kind words.

Posted 2 years ago

“Very happy with our corner sofa bed. A part of it was damaged during the delivery and this was quickly replaced. Happy with the service. Will definitely use this again.”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! We are delighted that you are very happy with your corner sofa bed and that the service was quick in replacing the damaged parts.

Posted 2 years ago

“Very good quality. Super organized delivery. Thank you”

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Posted 2 years ago

Thank you so much for your 5-Star rating of M Sofas Limited, Angelika! We appreciate your positive feedback and the fact that you have chosen M Sofas Limited to be your go-to place for your furniture. "Very good quality. Super organized delivery. Thank you". It is our pleasure to provide you with the best products and services and we look forward to serving you in the future.

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,663 reviews