M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.75

4.8 Rating 3,537 Reviews

91 %

of reviewers recommend M Sofas Limited

4.8

Based on 3,537 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 24th April 2024

748

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with quality, service and delivery”

M Sofas Limited 5 star review on 18th September 2023

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Posted 7 months ago

Thank you for the five star rating, Pinar! We at M Sofas Limited are so pleased to hear that you are very happy with the quality, service and delivery! We truly appreciate your kind words!

Posted 6 months ago

“Great service and great sofa. We was unsure on buying a sofa without seeing it in person but so glad we ordered from M Sofas. The Zeus sofa is firm but soft and the size and colour is perfect. The service we received throughout the whole process was brilliant. From our questions before ordered and our requests for updates, the responses we received we are quick and helpful. Delivery was quick and easy with lots of updates and tracking of when it was arriving. Would definitely purchase from here again. Thank you!”

M Sofas Limited 5 star review on 6th September 2023

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Posted 7 months ago

“We absolutely love this sofa! The storage space is big enough and it’s a pleasure to sit on it, as it’s so cosy. We also transformed it into a sofa bed for 2 night whilst waiting for out bed mattress and had one of the best sleeps. It’s like sleeping in a medium-firm top quality mattress.”

M Sofas Limited 5 star review on 27th August 2023

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Posted 7 months ago

“Many sample I have for bought sofa hahaha n comingggggggg Nice comfortable expensive sofa no wrong. We are happy. Thanks you”

M Sofas Limited 5 star review on 12th July 2023

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Posted 9 months ago

“Great value! Our sofa looks amazing!”

M Sofas Limited 4 star review on 30th March 2023

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Posted 1 year ago

Thank you so much, Leanne, for giving M Sofas Limited a 4 star rating! We're so glad to hear that you've enjoyed the product, and that it looks amazing! Thank you!

Posted 1 year ago

“Nie potrafią zorganizować dostawy. Co chwilę zmiana wzięliśmy wolne żeby parę godzin przed dostawa znowu usłyszeć wymówkę ze tym razem błąd systemu gdzie dzień wcześniej pani dzwoniła i potwierdzała dostawę. 2 poprzednie dostawy które oczywiście nie dotarły to samochód się zepsol i meble nie przyszły od producenta... Albo przywozicie meble na umuwina datę albo nie proste”

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Posted 4 years ago

“Looked great sofa and it was good value for money; however three years down the line the faux leather started to disintegrate and now bits and pieces of coating falling off. Reasonable sofa if you need it for 2-3 years. Do not buy if you want it to last longer. Stain protection lasts only up to 1 year and than its just a normal faux leather.”

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Posted 5 years ago

“The quality of the sofa was excellent. The delivery was on time with the drivers helpful and pleasant. Very happy.”

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Posted 2 weeks ago

“We ordered a sofa from M Sofas which, when it turned up wasnt quite made to the same specs as advertised. We contacted M Sofas and Gabrielle was exceptionally helpful in assisting us in finding a replacement sofa. The new sofa is excellent. Despite the initial frustration, we are very happy with the final outcome and I would recommend M Sofas, especially for their very good customer service.”

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Posted 3 weeks ago

“The sofa is stunning and superb quality. The customer service and delivery guys went above and beyond to meet our requirements.”

M Sofas Limited 5 star review on 27th February 2024

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Posted 1 month ago

“Absolutely stunning Zeus sofa (we used Zoya 1 as upholstery and don’t regret, our 2 cats love it too).”

M Sofas Limited 5 star review on 16th February 2024

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Posted 2 months ago

“The sofa quality is really good, the delivery team was professional and so helpful. They assembled the sofa for us and took all empty card boxes with them on their way out.”

M Sofas Limited 5 star review on 17th January 2024

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Posted 3 months ago

“Quick delivery. Very happy with the sofa”

M Sofas Limited 5 star review on 30th December 2023

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Posted 3 months ago

Dear Kenneth,Thank you so much for taking the time to leave us a 5-star rating for M Sofas Limited. We truly appreciate your support and are thrilled to hear that you are satisfied with your recent purchase. We are also pleased to know that the delivery of your sofa was quick and that you are very happy with it. We strive to provide outstanding service and high-quality products, so your feedback means a lot to us. Once again, thank you for choosing M Sofas Limited. We look forward to serving you again in the future.

Posted 3 months ago

“In love with my sofa. Had to pay extra for the guys to get the sofa in (check your stairs bannister rails, we measured the doors, but never thought the rail would cause problems). Delivery guys were amazing, polite, tidy and quick. Sofa was darker than expected but fits in perfectly in our room. Would definitely recommend”

M Sofas Limited 5 star review on 28th December 2023

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Posted 3 months ago

“The professionals came and destroyed my walls. The customer services just said: we regret to inform you that, at this time, we are unable to offer compensation for the wall scratches The damages on my walls are for approximately £500 - multiple walls in my corridor are scratched. This is not the kind of company that cares about anything damaged by their "professionals". Even more they tried accusing us and justifying their actions by making up a story about verbal abuse. Just because my wife was emotional and asked them how it is possible to damage our property and act in such an impudent way. The drivers didn't even say a single sorry! It was clear why - because this is the official policy. Beware property owners!”

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Posted 3 months ago

“The time frame between ordering and delivery took exactly 3 weeks which is very good in my opinion as a fast delivery only the communication part I believe it could be more focus on informing customer about the process as for over 2 weeks there was no info what is happening only waiting for delivery. Needed to contact myself to find out roughly when I could expect the delivery. Received a text with the delivery time date and to confirm which was brilliant. Will defo recommend it to friends and family.”

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Posted 5 months ago

“Many thanks guys for all the best services as always and fast delivery too, I used Msofas 2 times , 6 years ago I had purchased the my first bed sofa and now another one which is absolutle amazing with great price and service. Thanks Msofas and staff 💪👍”

M Sofas Limited 5 star review on 21st November 2023

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Posted 5 months ago

“Really impressed from start to finish. Great communication from the team from making sure I got the swatches/samples I needed all the way through to expected time of delivery (tracked to the minute!). Delivery was with expected timeframe and the delivery men were brilliant unpacking, positioning and putting together my sofa. I am really pleased with it. It looks fantastic, like brand new (it was an ex-display product). Fantastic quality for a really reasonable price. Would definitely recommend and use again.”

M Sofas Limited 5 star review on 8th November 2023

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Posted 5 months ago

“Very nice 👍”

M Sofas Limited 5 star review on 2nd October 2023

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Posted 6 months ago

“Great sofa for our outdoor office. Not tested out the bed yet but seems comfy enough! Just a little evasive with delivery dates but got there in the end!”

M Sofas Limited 4 star review on 25th September 2023

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Posted 7 months ago

Thank you so much for your 4 star rating of M Sofas Limited! We're so happy you appreciate the great sofa for your outdoor office and are comfortable on it! We apologize if delivery dates were a bit evasive but thank you for being understanding and sticking through it with us!

Posted 6 months ago

M Sofas Limited is rated 4.8 based on 3,537 reviews