M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service, friendly staff, reasonable prices, good quality.”

Helpful Report

Posted 2 years ago

Thank you Jason for your 5 star rating of M Sofas Limited. We are delighted that you had a positive experience with our fast service, friendly staff, reasonable prices and good quality. We appreciate your feedback.

Posted 2 years ago

“We are very happy with the service, it's been a wonderful experience. Also, the sofa is very nice and comfortable, I really like the material, thanks to the samples it was very easy to choose the right colour.”

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Posted 2 years ago

Thank you so much for your 5 stars rating, Klaudia. We are extremely pleased to know that our services and the sofa have met your expectations. We value your kind words and are glad that you found the process of selecting the colour of your sofa to be made easier with the sample we provided. We are grateful for your wonderful experience with M Sofas Limited.

Posted 2 years ago

“Little communication regarding delivery. I paid extra for delivery to 1st floor flat. Delivery man asked for £50 extra because he had to break down sofa to get through my door. It took him less than 5 minutes to reassemble it . I paid him less than £50”

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Posted 2 years ago

“Very good.”

M Sofas Limited 5 star review on 20th February 2023

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Posted 2 years ago

Thank you so much, Tania, for the 5-star rating of M Sofas Limited! We really appreciate your support and are delighted to hear you had such a great experience.

Posted 2 years ago

“I can't recommend M Sofas enough. This is the second sofa we have from here, and several of our friends have also ordered sofas from here over the years on our recommendation. The previous sofa we had for 8+ years and it still looked as good as new (that is with a house full of dogs) we sold it to someone else who needed it and they are very happy with it, and I'm sure they'll have it for a few more years too! The prices are unmatched and the quality is excellent. There are many sofas out there that are triple the price and are not half as good in quality. The service is reliable, efficient and worry-free. When we one day decide to renovate again, we will definitely be getting our third sofa from here too!”

Helpful Report

Posted 2 years ago

Thank you so much for your generous 5 star rating and your kind words, Patrycja! We are so glad that you and your friends have been returning customers of M Sofas Limited over the years and appreciate your loyalty. We are thrilled to hear that the sofas have stood the test of time and even been passed onto others who needed it. We are so glad to hear that you will be back with your third sofa when the time is right!

Posted 2 years ago

“Lovely puff made well and delivery was good to . delivery person was polite and helpful to.”

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Posted 2 years ago

Thank you so much for the 5 star rating! We appreciate the kind words about your experience with the Lovely puff, and we are delighted that you were pleased with the quality of our product as well as the delivery process. We are also grateful for your loyalty as a repeating customer. Thank you for your continued support!

Posted 2 years ago

“We bought a sofabed. Excellent quality. Excellent value. Worth the wait. You may not need to look anywhere else for a quality comfortable sofabed.”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! We are thrilled to hear that you bought a sofabed from us and that the quality and value were excellent.

Posted 2 years ago

“A fantastic service. These days everything seems difficult. Service is generally awful no matter the product and no one will talk to you, respond to emails or anything… Well not at Msofas, great communication, helpful service at every stage, did exactly what they promised, and the product is fantastic and as expected. Don’t think twice if you see something you like, don’t hesitate.👍”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words and your 5-star rating of M Sofas Limited! It's so encouraging to hear that you're happy with our communication and service. We are so glad our product is living up to your expectations!

Posted 2 years ago

“Excellent product, good communication a pleasure to do business with!!”

Helpful Report

Posted 2 years ago

Dear Martin, Thank you so much for your 5 star rating of M Sofas Limited! We are so pleased to hear that you found our product to be excellent and that our communication was good. It was a pleasure to do business with you and we look forward to being of service again in the future.

Posted 2 years ago

“An excellent product (Brava Corner Sofa Bed), in Eco-leather, well made in a reasonable time frame of 6 weeks. Delivery was first class, with no fuss and professional manner even after having to partially dismantle and reassemble the suite to allow access to my first floor flat. Highly recommended.”

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Posted 2 years ago

“Amazing sofa , excellent quality. Top customer service”

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Posted 2 years ago

“So far, so good. Received our corner Zeus in Esperta 3 after 5 weeks. Looks good quality so far, and a couple of small marks came off after wiping with damp cloth. If you are small in stature, you might find this sofa a bit too deep, but this can be overcome with lots of cushions. I have asked Msofas if the manufacturers can make us some in the same fabric. Just waiting to hear back.”

Helpful Report

Posted 2 years ago

Thank you so much Sandra for giving us a 5 Star rating! We are so glad that you received your corner Zeus in Esperta 3 after 5 weeks and it looks to be good quality. We appreciate all of your feedback. We look forward to hearing back from you and hope you enjoy your new sofa.

Posted 2 years ago

“Very good service, have purchased to sofas from Msofas and they have both been good quality and the service from the company outstanding.”

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Posted 2 years ago

“We bought Bari Sofa, in Milos 69 colour, and we love it! Great quality, highly recommend!”

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Posted 2 years ago

“Excellent experience, very good value for the money 👌”

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Posted 2 years ago

“Very good service & quality. We are so happy with our product. Delivery on time and people who came to deliver were very friendly and helpful. Thank you M sofas limited.”

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Posted 2 years ago

“Very good sofa”

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Posted 2 years ago

“We would like to thank you so much for your service and product! We are delighted with the new sofa and your service, from purchase and selection to delivery and installation! Thank you”

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Posted 2 years ago

“Great service and goog stuff”

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Posted 2 years ago

“Lovely sofa looks much better than on the picture.. its very good quality..easy to clean fabric Legs were too long so I cutted each leg 5cm to have a sofa lower and now is PERFECT 🥰”

M Sofas Limited 5 star review on 16th February 2023

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Posted 2 years ago

Thank you so much for your wonderful review of M Sofas Limited, Pawel! We're so happy to hear that you love your sofa and appreciate the quality and ease of cleaning of the fabric. We're glad that you were able to customize it to your preferences by cutting the legs so that it could fit your needs perfectly. We appreciate your kind words and 5-star rating!

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,663 reviews