M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sofa is beautiful and very comfortable, color and material exactly as ordered. Great communication regarding delivery. Very nice suppliers brought the sofa quickly and efficiently, no damage. I am very pleased and recommend it.”

M Sofas Limited 5 star review on 22nd March 2023

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Posted 2 years ago

Thank you so much for your wonderful 5 star rating of M Sofas Limited! We are delighted to hear you were pleased with the sofa, the color and material exactly as ordered and that you experienced great communication regarding delivery. It was a pleasure to have you as a repeating customer and we look forward to more of your business in the future. Thank you for your continued support!

Posted 2 years ago

“Came within 4 weeks of ordering and kept me informed of delivery which was great 2 young men did a sterling job. Sofa is perfect thank you.”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited, Julie! We are so glad to have earned your returning business. We appreciate you taking the time to review us, and we are so pleased that the sofa is perfect. We appreciate you noting the timely delivery and the great work of the two young men.

Posted 2 years ago

“Nice sofas, the price is too high in my opinion and the delivery takes ages, in our case was over 2 months.”

M Sofas Limited 4 star review on 21st March 2023

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Posted 2 years ago

Thank you for giving our M Sofas Limited 4 stars! We appreciate your loyalty and thank you for your repeat custom. We understand your concerns about the delivery of your purchase and the price; we're always looking to adapt our services to best meet our customers needs. Again, thank you for your kind words and we hope to see you again soon!

Posted 2 years ago

“Very happy with the service, quality and price”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited. We are delighted to hear that you are very happy with the service, quality and price.

Posted 2 years ago

“The sofa is amazing, it's very comfortable.”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited, Mihaela! We are delighted that you are satisfied with the sofa and we are thrilled that you find it both amazing and comfortable.

Posted 2 years ago

“Best quality , everything was perfect the gentlemen folded the corner and took all the garbage A+++”

M Sofas Limited 5 star review on 19th March 2023

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Posted 2 years ago

Thank you so much Justyna for your 5 star rating of M Sofas Limited! We are so glad to hear that you had such a great experience - it is wonderful to hear that our products are of the highest quality, and that the gentlemen assisting you folded the corner and took all the garbage too.

Posted 2 years ago

“We are pleased with the product, comfortable sofa, well constructed. Customer service was doing good job to solve delivery issue.”

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Posted 2 years ago

Thank you for the 4 star rating of M Sofas Limited.We are pleased to hear that you are satisfied with the product, comfort and construction. We appreciate you appreciating our customer service for resolving your delivery issue. We thank you for your continued trust in our services.

Posted 2 years ago

“Beautiful colour and fabric. Very happy with my purchase.😊”

M Sofas Limited 5 star review on 17th March 2023

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Posted 2 years ago

Thank you so much for the 5 star rating!. We are grateful for your support and delighted that you are so pleased with your purchase.😊

Posted 2 years ago

“Sofa is good”

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Posted 2 years ago

“It isn't easy to choose a sofa from an online store, without trying or touching it. It's a blind pick and there is always a risk involved that the sofa won't be as one imagined. In Msofas, they are trying to help buyers by posting a lot of images and descriptions of a product. Still, it's not as good as trying a sofa in a store. In Msofas, they sell sofas for very good prices, and delivery and installation were also good. The sofa I purchased is not as good as I imagined, it's a bit hard and low. still a good price.”

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Posted 2 years ago

Thank you for your 4 star rating of M Sofas Limited. It sounds like it wasn't the easiest shopping experience, yet you still found our prices and delivery services to be up to the mark, and even though the sofa you purchased was a bit hard and low than you had anticipated, you were still satisfied with it.

Posted 2 years ago

“Grea service.”

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Posted 2 years ago

Thank you, Alicja, for your 5 star rating of M Sofas Limited! We really appreciate your continued support and great feedback. We are delighted to hear that you had a great experience with our service and we look forward to seeing you again soon.

Posted 2 years ago

“Beautiful sofa made of quality materials. Stylish, comfortable and very practical with the big storage space. Very happy with my purchase.”

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Posted 2 years ago

“Thanks for the amazing Sofa. Highly recommended 👌.”

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Posted 2 years ago

Thank you so much, Tetiana! We really appreciate you taking the time to leave us a 5-star rating. We value your satisfaction as a customer, and we're glad you're enjoying your new sofa! It's great to hear that it's worth the price and that you would recommend us to your friends and family. Thank you for your kind words.

Posted 2 years ago

“The delivery was spot on and the sofa is looking fantastic.”

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Posted 2 years ago

Thank you so much for the 5 star rating! We are delighted to hear that the delivery was spot on and that the sofa looks fantastic. Thank you for being a valued returning customer here at M Sofas Limited.

Posted 2 years ago

“Bought shop display was really pleased with quality for the money paid The gentlemen who dislocated were extremely helpful and pleasant to deal with so kept up the good work as do many companies don’t value customers and help them when needed”

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Posted 2 years ago

Thank you so much for your kind words and 4 star rating of M Sofas Limited! We truly appreciate you taking the time to review us and highlight how pleased you were with the quality of your purchase given the money spent. We are thrilled to read that our helpful and pleasant staff were of assistance to you during your visit. At M Sofas Limited, we value our customers and prioritize providing the best help and service. We are glad to see that your experience with us reflected our core values. Thank you again for the review - it means a lot to us!

Posted 2 years ago

“Great service Quick delivery High quality sofa Trully reccomend”

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Posted 2 years ago

“lovely sofa!”

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Posted 2 years ago

Thank you so much ROKSANA for your glowing 5 star review of M Sofas Limited! We are so glad you are enjoying your lovely sofa!

Posted 2 years ago

“Initial order and change of fabric choice was all very smooth and with good timely communication. The time to getting the sofa was fairly long, we ordered in November but got the sofa in February. Delivery was good, nice chaps who put the sofa together. I appreciate you can’t try sofas online so it is a risk. So although the sofa looks as I expected (very nice) the sofa itself is extremely firm. It’s firm to sit on and too firm to sleep on in its sofa bed form. Some friends recently stayed over and said it was like sleeping on the floor.”

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Posted 2 years ago

“The sofa is great! It was made to order, took some time but worth the wait. Good quality, sturdy and the fabric is great.”

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Posted 2 years ago

Thank you for your kind words about our sofas, Poorvi. We truly appreciate your five-star rating of M Sofas Limited. We are delighted to hear that you are happy with the quality of the sofa and the fabric. We strive to provide the best of services, and it seems we have achieved that.

Posted 2 years ago

“Sofa came as planned, on time ,delivered by a great team who assembled the sofa for us in 5 minutes. The colour is lighter than the original picture shows, but the comfort is great, alwhich is the main thing”

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Posted 2 years ago

Thank you so much for your 4 star rating, Maria! We are delighted to hear that the sofa arrived on time, was assembled quickly and perfectly, and that the comfort is great! We appreciate your positive review and are glad that you are satisfied with your purchase!

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,663 reviews