M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really happy to get that set ( bed and slide wardrobe) Good quality and looks really nice.I will recommend everyone to bay from Msofa!!!”

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Posted 2 years ago

Thank you so much Natalija for your glowing 5 star rating of M Sofas Limited! We are so pleased that you are a returning customer and that you are so happy with your purchase. I'm glad to hear that you were pleased with the quality and look of your bed and slide wardrobe. I appreciate your recommendation, M Sofas Limited is honoured to serve you.

Posted 2 years ago

“It is the second time I purchased furniture from M Sofa. I would highly recommend this company - they have excellent customer service, willing to answer all kinds of questions and give very professional advice. Their furniture is of highest quality - lots of choice, modern design and excellent value for money. On top of this the delivery team exceeded all the expectation - polite, friendly, professional and very presentable guys. Perfect all round!”

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Posted 2 years ago

Thank you so much for your wonderful review Nataliya! We are so glad that you chose us as your furniture provider for the second time, and that we were able to exceed your expectations. We truly appreciate your support and loyalty, and thank you for recommending us to others.

Posted 2 years ago

“Sofa perfect delivery driver are very polite”

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Posted 2 years ago

Thank you so much for your 5 star rating, Adrian! It is incredibly gratifying for our team at M Sofas Limited to hear how much you enjoyed our sofa and our delivery driver's politeness.

Posted 2 years ago

“I ordered a sofa bed it arrived at expected time but the sofa is in two different shades I'm not happy with it at all,waited quite long time for it”

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Posted 2 years ago

“Excellent customer service from the start, sent samples out quickly, answered any questions I had promptly, delivered my sofa within 10 days of ordering on the exact date and time, sofa is very comfy and looks exactly like the picture”

M Sofas Limited 5 star review on 28th February 2023

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Posted 2 years ago

Thank you so much for your 5 star rating for M Sofas Limited! We are so glad to hear about your positive experience with us - from our samples to delivery, and of course the comfort and look of your sofa. We appreciate that you are a returning customer, and would love to have you back to shop with us again in the future!

Posted 2 years ago

“Good contact with the seller. Great delivery”

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Posted 2 years ago

Thank you so much, Joanna! We really appreciate your 5 star rating of M Sofas Limited. We are beyond delighted to know you had a great experience with us, and that our contact and delivery were of a great standard.

Posted 2 years ago

“Very quick delivery and friendly service.”

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Posted 2 years ago

Thank you for your 5 star rating of M Sofas Limited. We are thrilled that our very quick delivery and friendly service met your expectations. We deeply appreciate your loyalty and look forward to being of service to you again.

Posted 2 years ago

“I bought second sofa from this shop and I can really recommend”

M Sofas Limited 5 star review on 27th February 2023

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Posted 2 years ago

Thank you so much for your five-star rating of M Sofas Limited, Lukasz! We are thrilled to learn that you were so happy with the sofa you bought and that you would recommend us to others.

Posted 2 years ago

“We received the sofa yesterday and it has a tear at the bottom front, fotos attached, delivery was late by a week”

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Posted 2 years ago

“I love the sofa, the quality is excellent. Customer service was brilliant and the delivery service was exceptional! Thank you.”

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Posted 2 years ago

“I love my new Asti sofa corner bed. It is absolutely amazing. Amazing company and service. Delivery time was shorter than expected. I would highly recommend.”

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Posted 2 years ago

Thank you Anita for your lovely 5-star rating of M Sofas Limited! We are delighted to hear that you love your new Asti sofa corner bed and that our company and service has been amazing. We are also thrilled that we delivered quicker than expected! We really appreciate your trust in returning to us for your furniture needs and thank you for recommending us to others.

Posted 2 years ago

“Perfect condition good timing and kind delivery men.”

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Posted 2 years ago

“Delivered before the 12 weeks. Got it after a month and half. The sofa is as shown, it's beautiful”

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Posted 2 years ago

“great customer services and delivery, good quality although had small issues with the sofa they give warranty and try their best to fix it as soon as possible. delivery guys were friendly and helpful.”

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Posted 2 years ago

“Very good service, quick and clear communication, efficient delivery. High quality sofa Would highly recommend”

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Posted 2 years ago

“The sofa is ok. Time can tell how long it will last as the quality of the frame is not so great as it is made of soft wood. The storage board arrived damaged. We’re still awaiting for replacement and exchange of the storage board. Hopefully will arrive maybe in couple of weeks or more? The cushion seemed to dent deep if you sit on the same spot. Order came after almost 3 months. The Delivery team was by far the worst because they are lazy! They were supposed to unpack and assemble the sofa then get rid of the packaging but none of those were done. The delivery man refused to set up the sofa despite that it was their responsibility and part of their duties to assemble it. Instead they just dumped the wrapped sofa and left without doing their job properly. Setting up the sofa by ourselves was a pain because there was no Instructional Manual in the package. I have to contact the Customer Service to request for the manual so we could set up the sofa ourselves. So far the customer service staff has been helpful hence 2 stars instead of 1! But overall, we are very dissatisfied with the Delivery service. It was terrible!”

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Posted 2 years ago

“We are really so pleased - after spending weeks sofa hunting we read through the reviews and took the plunge, and like so many others here we couldn't be happier. The sofa arrived in 5 weeks which is earlier than expected, and the colour and design give a gorgeous retro yet modern vibe. I recommend getting some fabric samples to get you started, it's what got our ball rolling for sure. Sofa is stiff but so comfortable, with an incredible amount of space to stretch out on”

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Posted 2 years ago

Thank you so much Olivia for your 5 star rating of M Sofas Limited!. It is comforting to know that the sofa you ordered was delivered earlier than expected and it sounds like the perfect fit for your living room! Thank you again for your kind words and for your loyalty. We appreciate you!

Posted 2 years ago

“Great communication,very helpful people. Delivery perfect,Big thanks for delivery Gays!”

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Posted 2 years ago

Thank you so much, Katarzyna, for the 5 star rating of M Sofas Limited! We are delighted that you had a great experience with us and appreciate you sharing your feedback. We also thank you for your great communication, very helpful people, and perfect delivery - our delivery gays are very grateful for your kind words! Thank you again!

Posted 2 years ago

“Thank you Msofas for my beautiful sofa. Professional service. I highly recommend this company.”

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Posted 2 years ago

Thank you so much Karolina for your awesome review and 5-star rating of M Sofas Limited! We really appreciate your loyalty and desired to make sure you were pleased with your experience. We are thrilled that you are enjoying your beautiful sofa! We look forward to welcoming you back as a customer in the future.

Posted 2 years ago

“I’m very happy with quality and fast delivery 📦 Guys who’s been working on my delivery are very helpful and nice! Thanks for everything ✅”

M Sofas Limited 5 star review on 21st February 2023

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! Your positive experience means a lot to us, so thank you for your loyalty and continued support.

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,663 reviews