M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recommend a comfortable sofa and very well made.”

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Posted 2 years ago

Thank you so much, Agnieszka, for your positive feedback and 5 star rating of M Sofas Limited! We really appreciate it! We are so glad to hear that you found our sofas to be comfortable and well-made.

Posted 2 years ago

“Love the sofa! Great service, delivery, and 5 star product itself! 👌”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! We are so glad to hear that you love the sofa, and that our service and delivery are excellent. We strive for 5 star service and product, and your review is a great reflection of that. Thank you for your feedback!

Posted 2 years ago

“Good customer service, quick delivery.”

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Posted 2 years ago

Thank you so much, Bogdan, for your 4-star rating of M Sofas Limited! We're so pleased to hear that you had a great experience with our quick delivery and good customer service.

Posted 2 years ago

“Beautiful and very comfortable. Happy with my choice”

M Sofas Limited 5 star review on 16th February 2023

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Posted 2 years ago

Thank you so much, Oksana, for your 5 star rating of M Sofas Limited! We are so glad to hear that you are "Happy with [your] choice" and that our sofas look "Beautiful and very comfortable" in your home.

Posted 2 years ago

“Wszystko było super dostawa super , jakość kanapy jest fenomenalna”

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Posted 2 years ago

“Good quality 👌 People who delivery are very professional and helpful.”

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Posted 2 years ago

Thank you so much for your kind words and for giving us a 5 star rating! We appreciate your feedback and are so glad that you found our sofas of good quality and that our delivery team was professional and helpful.

Posted 2 years ago

“All perfect.everything like should.”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited - it's much appreciated! We are delighted that all was perfect and that everything was like it should have been.

Posted 2 years ago

“Took a a while to deliver but I’m happy with the sofa and the service.”

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Posted 2 years ago

Thank you for giving us a 5 star rating, Ionut! We are happy to hear that even though it took us a while to deliver, you are still delighted with the sofa and the service from M Sofas Limited.

Posted 2 years ago

“We love the sofa, and the guys that delivered it were very friendly and helpful assembling it. The only downside, ordered it in December and we waited until Mid-Feb to have it delivered.”

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Posted 2 years ago

Thank you so much for your 4 star review, Simone! We're glad the sofa suited your taste and the delivery team was helpful in assembling it. We apologize for the delay in the delivery and we hope to deliver more promptly in the future.

Posted 2 years ago

“Fast and friendly. Professional service.”

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Posted 2 years ago

Thank you so much Olufemi, for taking the time to leave us a 5 star rating! We really appreciate it. We strive to provide fast and friendly service, and are so glad we were able to provideprofessional service. We look forward to working with you in the future!

Posted 2 years ago

“Top service and we love the sofa too!”

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Posted 2 years ago

Thank you Dorin for giving M Sofas Limited a 5 star rating! We are delighted to hear that you love the sofa and that you have had top service. Thank you again!

Posted 2 years ago

“Must admit I was reluctant at the beginning. It turned out that Msofas are a really good company, delivered in time, 5 star product. Sofa exactly as in the pictures, same colour and well made, sturdy! Very happy indeed! Thank you!”

M Sofas Limited 5 star review on 14th February 2023

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Posted 2 years ago

“Very comfortable, very nice”

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Posted 2 years ago

“Great Communication with the client, Sofa delivered on time right in to my living room, Good value for money, Thank you M Sofas”

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Posted 2 years ago

“GREAT DELIVERY. GUYS VERY HELPFUL. I RECOMMEND 100 % :)”

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Posted 2 years ago

“Very helpful staff, fast delivery and lovely chair”

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Posted 2 years ago

“Delivery took longer than expected but I was offered a 5% discount, other than that i love my sofa bed, the delivery guys were excellent. Top marks”

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Posted 2 years ago

Thank you so much, Patrick, for your kind 4 star rating of M Sofas Limited. We are so glad to hear that you were happy with your new sofa bed and with the delivery guys. It is also great that you took advantage of the 5% discount we offered. . Thank you again for your business.

Posted 2 years ago

“I don't usually trust on item found online. So, we booked for an appointment to look in the showroom. We were very happy with their customer care and product quality. The sale lady helped me giving lots of fabric sheet, so that I can match the colour at home. Then we revisited again to order, which was straight forward and the sale lady was extremely helpful. Delivery was also reasonable waiting time. They assumed our sofa and they didn't even leave the rubbish from packing. We are very satisfied with sofa, It is a really good sofa for the value.”

M Sofas Limited 5 star review on 7th February 2023

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Posted 2 years ago

Thank you for taking the time and effort to leave us a 5 star rating, Moe! We are so pleased that you and your family were happy with both the customer care and product quality, and with the delivery time. It means a lot to us that you would come back to us for this important purchase.

Posted 2 years ago

“Team is very helpful as they send you a text the week before to make sure you’ll be home and also on the delivery day they send a text what time exactly they’ll be there,the sofa was as we were expected and perfect quality! and in two pieces as we already kne and team connect the legs! Thank you!!”

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Posted 2 years ago

Thank you for your wonderful 5-star rating, Athina! We are so glad to know that our team's excellent services have made your experience pleasant. Thank you for your kind words.

Posted 2 years ago

“Amazing service, amazing price and quality for money. I love my couch, fast delivery ordered Wednesday came on Monday from England to Scotland. Between delivery time, texted prior to delivery and track able throughout the journey. Delivery men were so very helpful when it didn't fit through my small hallway. Cannot thank them enough, I needed rid of my scatter pillows due to OCD and this has seriously changed my life. Perfect”

M Sofas Limited 5 star review on 6th February 2023

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Posted 2 years ago

Thank you so much for your 5-star review, Kayleigh! It's wonderful to hear that you think so highly of us and that we managed to provide you with amazing service and quality for money. We're so pleased that you love your couch, and that you enjoyed the fast delivery and tracking option.

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,663 reviews