M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic Thanks”

Helpful Report

Posted 2 years ago

Fantastic Thanks Dariusz, we really appreciate your 5 star rating of M Sofas Limited.

Posted 2 years ago

“Great service 👏”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5-star review for M Sofas Limited! We are so pleased to hear that we've been able to continue providing you with great service 👏 We are also grateful to you for being a returning customer; we look forward to seeing you again soon!

Posted 2 years ago

“Great customer service and great quality sofa. Would definitely recommend”

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Posted 2 years ago

Thank you so much for your 5 star rating and the kind words about our company! We appreciate your loyalty and support! We are so glad to hear that you were happy with the great customer service and quality sofa that you purchased from us. We look forward to continuing to provide you with excellent service and top-notch furniture! Thank you for being a repeating customer.

Posted 2 years ago

“Great Customer Service. Very good quality of the sofa. Love it!”

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Posted 2 years ago

Thank you Anna for your amazing 5-star rating of M Sofas Limited. We are very happy to hear that you loved the great customer service and quality of our sofa. It means a lot to us to have a loyal, repeat customer like you and we appreciate your continued patronage. Thanks again for your glowing review!

Posted 2 years ago

“I love my sofa...the service at Msofa was excellent...they kept to the delivery dates...the sofa is beautiful...thank you Msofa”

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Posted 2 years ago

Thank you so much, Michelle, for your 5 star review! We're so happy to hear you are enjoying your new sofa and the excellent service you received from M Sofas Limited. We truly appreciate your kind words and are delighted that the delivery went smoothly. Thank you again!

Posted 2 years ago

“Everything was ok. What I would improve is the communication re the delivery time. I was told that my delivery will be between 12.00 and 5.0pm which made me wait for all those 5h at home. The real delivery was around 6 pm without any warning in advance.”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating of M Sofas Limited, Monika! We apologize for the poor communication of the delivery time. Going forward, we will do our best to make sure that things go smoother for your next purchase.

Posted 2 years ago

“Excellent communication throughout and impeccable service when delivering and assembling sofa up in my recently built garden studio”

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Posted 2 years ago

Thank you so much for your five-star rating, Andrew! We greatly appreciate you taking the time to share your experience of working with M Sofas Limited. We are delighted that you found the communication to be excellent and the delivery and assembly of your sofa to be impeccable. We are honored to have been able to provide you with the services to make your recently built garden studio complete.

Posted 2 years ago

“Ordered a couch and came in after 4 weeks. Fantastic quality and very comfy. Only issue is the color wasn’t what we thought it was. We reached out to them about it and they not only had a quick response time and responded within 1-2 hours, they resolved the issue and helped us out. Highly recommend.”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! We're delighted to know that you were satisfied with our service and the quality of the couch. We apologize that the color wasn't what you had expected and appreciate that you reached out to us about it. We are grateful that we could resolve it to your satisfaction. We really appreciate your recommendation and hope to be of service again soon.

Posted 2 years ago

“Fast delivery with professional set up :)”

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Posted 2 years ago

Thank you for giving M Sofas Limited a 5 star rating! We appreciate your feedback and it's great to hear that you were pleased with our fast delivery and professional set up. We are glad to have been of service to you :)

Posted 2 years ago

“The delivery staff were very professional and helpful. Magda also very nice and helpful in customer services. Sofa is very good quality. Only issue we had is the webpage is laid out. A picture of a leather sofa with the words pick your colour caused me to pick a fabric sofa rather than a leather one! The material should be displayed on a separate choice button to avoid this happening to others”

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Posted 2 years ago

Thank you for your 4-star rating, Hayley! We appreciate your helpful and in-depth feedback about your experience with M Sofas Limited. It sounds like our delivery staff and Magda in customer services have been very professional and helpful. We're glad you're happy with the quality of the sofa. We'll certainly look into changing the layouts of our webpage so that this issue does not happen again. Thank you for bringing this to our attention!

Posted 2 years ago

“Very good, they helped us set sofa up very thankful thanks”

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Posted 2 years ago

Thank you, Jaskaran, for your 5 star rating of M Sofas Limited. We are very pleased to know that you were so satisfied with our services and that you took the time to rate us highly. We are especially grateful for your repeat business and we look forward to taking care of your sofa needs in the future. Very good, they helped us set sofa up very thanks!

Posted 2 years ago

“Very pleased, high quality. Delivery guys were also very nice”

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Posted 2 years ago

Thank you, Edward, for taking the time to give M Sofas Limited a 5 star rating! We are very pleased to hear that you are satisfied with the high quality of our products and services.

Posted 2 years ago

“Perfect sofa!Very comfortable,looks better than in the picture.Delivery time around 5weeks.Highly recommend.Thanks”

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Posted 2 years ago

“We are really pleased with our new sofa , it is very comfortable and very firm at same time. Fabric it’s nice to touch although the colour it is slightly darker than shown . Overall i recommend this website if you look to redecorate your living area.”

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Posted 2 years ago

Thank you for your 4-star rating and review of M Sofas Limited, Roxana! We're glad to hear that you're so pleased with your new sofa! It's great to know that it's comfortable, supportive, and aesthetically pleasing, and we're so happy that it's exceeded your expectations. Thank you for your kind words and recommendation of our services – we truly appreciate it.

Posted 2 years ago

“Good quality good price’s excellent service all round”

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Posted 2 years ago

Thank you so much Anthony for your 5 star rating of M Sofas Limited! We really appreciate you noticing our good quality, good prices, and excellent service all round.

Posted 2 years ago

“I absolutely love my sofa. Better quality than I thought. It took about 6 weeks to arrive. It was worth the wait”

M Sofas Limited 5 star review on 25th March 2023

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Posted 2 years ago

Thank you so much for your glowing review of M Sofas Limited, Peggy! I'm so glad to hear that you love your sofa and that the quality was even better than you expected. Wait times depend on the production schedule, but 6 weeks is quite standard. We're so happy that it was worth the wait for you!

Posted 2 years ago

“I am happy with the new corner sofa E”

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Posted 2 years ago

Thank you so much for your positive feedback, Alla! I am delighted to hear that you are happy with the new corner sofa from M Sofas Limited.

Posted 2 years ago

“We visited the showroom in Halifax because we want to see how the Fabio corner sofa looks like but in the end we decide to order the Figaro which for our living room suit's better . We are happy with the quality of the fabric and the fact that it come just in 2 weeks after the order . The 2 guys that deliver the sofa installed in the living room and they even ask for an extra piece of wood that keep a leg on one of the corners that split in the middle. All in all very pleased with the buy for a reasonable price and a good looking sofa .”

M Sofas Limited 5 star review on 23rd March 2023

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Posted 2 years ago

Thank you so much for your 5 star rating and for being a returning customer, Eugen-Costin! We appreciate that you took the time to visit our Halifax showroom and weren't afraid to try something different. We are pleased with your satisfaction both in terms of the quality of our furniture, as well as the timeliness and helpfulness of our staff. We hope to see you again soon!

Posted 2 years ago

“Great design , great price, quick delivery … love the sofa”

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Posted 2 years ago

Thank you so much for your glowing five-star review, Brandon! We are delighted to know that you are so pleased with our products and services. We appreciate your enthusiasm for our great design, great price, quick delivery, and of course the sofa.

Posted 2 years ago

“Colours are really lighter than in pictures, but othervise i am happy.”

M Sofas Limited 5 star review on 22nd March 2023

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Posted 2 years ago

Thank you so much for your 5-star rating, Ruta! W We are happy you are still content with the service we provided. We truly appreciate your feedback and are humbled by your loyalty.

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,663 reviews