GHL DIRECT Reviews

Name: GHL DIRECT
Address: Brightfield Business Hub, Bakewell Road Orton Southgate, Peterborough, Cambridgeshire
Rating: 4.97

5.0 Rating 2,230 Reviews

100 %

of reviewers recommend GHL DIRECT

5.0

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About GHL DIRECT:

We pride ourselves on offering a first class and stress-free service to our customers when it comes to mortgage, insurance, pension and investment advice. We have some of the most qualified and experienced advisors in the industry. As a member of one of the largest networks in the UK, we have access to 1000s of mortgage and insurance products. We can even access deals that your own bank or building society may not offer you.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Some Buy to Let mortgages are not regulated by the Financial Conduct Authority.

Approved by The Openwork Partnership 27/06/2023

Visit Website

Phone:

0845 3700 172

Email:

leads@ghldirect.co.uk

Location:

Brightfield Business Hub,
Bakewell Road Orton Southgate,
Peterborough
Cambridgeshire
PE2 6XU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot thank Sue Abbot enough for helping me secure my first home as a single mum. From the very beginning, Sue was not only professional and incredibly knowledgeable but also kind, patient, and supportive. I faced a particularly complicated situation with the conveyancers, and Sue went above and beyond to guide me through every step. On top of that, I was purchasing a shared ownership property, which added even more complexities to the process. Her expertise and determination ensured that I secured a great mortgage, making my dream of owning a home a reality. Throughout the process, there were times I felt overwhelmed and wanted to give up. But Sue never did. Her reassuring words, "I haven't given up yet," became a beacon of hope. Whenever a roadblock appeared, she would find another solution—her persistence and dedication are truly unmatched. What touched me the most was how judgment-free and compassionate she was. As a single mum, the journey to homeownership felt daunting, but Sue made it feel possible. Her kindness and unwavering support helped me secure a forever home for my little boy. Sue is a true angel on earth, and I am beyond grateful for everything she has done. If you are looking for someone who will fight for you, find solutions when things seem impossible, and genuinely care about your journey, I cannot recommend Sue Abbot highly enough. She helped us secure our forever home, and for that, I will always be grateful.”

Helpful Report

(Susan Abbott) - Posted 2 months ago

“Gemma helped to find out suitable lenders considering my individual circumstances. She explained the different products and guided to select most suitable option. I highly reccomend GHL Direct for Mortgage advice. Thank you Gemma for brilliant service !!!”

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(Gemma Boden) - Posted 2 months ago

Thank you for your fantastic review, Ashish! We’re thrilled to hear that Gemma was able to guide you through the process and help you find the most suitable lenders for your needs. Your recommendation of GHL Direct means a lot to us, and we’re so glad you had a brilliant experience. We look forward to assisting you again in the future! Best regards, GHL Direct

Posted 2 months ago

“Harry has been absolutely amazing. He’s been an effective communicator (as a first time buyer-I needed the basics explained with no details missed), he sourced the best mortgage deal for me and has been incredibly responsive. Great professional guy who I would highly recommend!”

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(Harry Norton) - Posted 2 months ago

Thank you for your amazing review, Tenesha. We're thrilled to hear that Harry provided such effective communication and support for you as a first-time buyer. Your high recommendation truly means a lot to us, and we can't wait to assist you again in the future.

Posted 2 months ago

“Listens carefully, good advice given and communication was great, throughout the process.”

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(Harry Norton) - Posted 2 months ago

“Dan was very professional, helpful and informative. He ensured that my remortgage went through smoothly”

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(Dan Mccarthy) - Posted 2 months ago

“Professional kind and friendly consultant. Easy to talk to and good l listener taking every information given to match up with persons needs and requirements”

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(Joanne Kay) - Posted 2 months ago

Thank you for your kind review, Esther. We’re so pleased to hear that our consultant provided you with a professional and friendly experience. It's wonderful to know they took the time to listen and understand your needs. Your feedback is greatly appreciated, and we look forward to supporting you again in the future. Best regards, GHL Direct

Posted 2 months ago

“Sam is knowledgeable, professional, and always approachable. She takes the time to explain everything in simple terms, making the whole process much less stressful. She is always on hand to answer questions and provide guidance, ensuring you feel confident every step of the way. I highly recommend her!”

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(Sam Dorn) - Posted 2 months ago

Thank you for your wonderful review, Lauren. We’re delighted to hear that Sam made the process less stressful for you with her clear explanations and approachable demeanor. Your recommendation means a great deal to us, and we look forward to supporting you again in the future. Best regards, GHL Direct

Posted 2 months ago

“Looked after me very well”

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(Ross Hampton) - Posted 2 months ago

“Really nice person”

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(Karl Lawton) - Posted 2 months ago

“Make our self understanding the process and Ross was very helpful. We will recommend the company”

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(Ross Hampton) - Posted 2 months ago

“Honest and clear suggestions. Very prompt responses. Must recommend!!”

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(Simon Walton) - Posted 2 months ago

“It's been really hard work. I have had to ask a lot of questions at every step of the way I order to get the best deal for me and minimise extra charges. When my circumstances changed, there was no continuity with previous conversations about what I was looking for. There were timely responses but a lot of miscommunication and information was not forthcoming. I've ended up going with my current provider to save any more stress, which I could have done myself anyway.”

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(Joanne Kay) - Posted 2 months ago

Hi Sian, thank you for sharing your thoughts with us. We sincerely apologize for the challenges you faced during the process. It's important to us that our clients feel supported and informed every step of the way. We understand how frustrating it can be when communication isn't seamless, especially when circumstances change. Your feedback about the continuity of information is invaluable, and we will certainly take it into account to improve our services. If there’s anything we can do to assist you further or to address any ongoing concerns, please feel free to reach out. We appreciate your honesty and hope to have the opportunity to serve you better in the future.

Posted 2 months ago

“Knowledgeable and responsive.”

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(James Kurian) - Posted 2 months ago

“Simon was amazing and was always there when i needed a question explaining more especially with ur being my first time dealing with something like this.”

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(Simon Walton) - Posted 2 months ago

“Couldn’t ask for any more from Karl! Gave us a quick answer to everything. Really helpful and easy to talk to. Would definitely recommend to others.”

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(Karl Lawton) - Posted 2 months ago

“Barry was excellent as always.”

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(Barry Newton) - Posted 2 months ago

“Barry is the best - friendly, knowledgeable, supportive.”

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(Barry Newton) - Posted 2 months ago

“Matthew Harriss expertise made the mortgage process smooth and stress-free. He took the time to understand my needs, provided clear guidance, and found the best deal available. Matthew Communication was excellent throughout, and he was always available to answer any questions. I highly recommend Matthew to anyone looking for a knowledgeable and trustworthy mortgage advisor:)”

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(Matthew Harriss) - Posted 2 months ago

“Great communication combined with fantastic knowledge and comtacts”

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(Karl Lawton) - Posted 2 months ago

“Second time dealing with Karl, absolutely brilliant service. Offered the different products and advised accordingly and had an offer in literally a week. No issues dealing with the solicitors. I would highly recommend”

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(Karl Lawton) - Posted 2 months ago

Thank you for your exceptional review, Mark. We're delighted to hear that Karl provided you with brilliant service during your experience. It's great to know he guided you through the options and facilitated a smooth process, particularly with the solicitors. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Best regards, GHL Direct

Posted 2 months ago

GHL DIRECT is rated 5.0 based on 2,230 reviews