GHL DIRECT Reviews

Name: GHL DIRECT
Address: Brightfield Business Hub, Bakewell Road Orton Southgate, Peterborough, Cambridgeshire
Rating: 4.97

5.0 Rating 2,787 Reviews

100 %

of reviewers recommend GHL DIRECT

5.0

Based on 2,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About GHL DIRECT:

We pride ourselves on offering a first class and stress-free service to our customers when it comes to mortgage, insurance, pension and investment advice. We have some of the most qualified and experienced advisors in the industry. As a member of one of the largest networks in the UK, we have access to 1000s of mortgage and insurance products. We can even access deals that your own bank or building society may not offer you.

YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Most Buy to Let mortgages are not regulated by the Financial Conduct Authority.

GHL Direct is a trading style of GHL Network Services Ltd which is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

Approved by The Openwork Partnership 20/05/2026

Visit Website

Phone:

0845 3700 172

Email:

hello@ghldirect.co.uk

Location:

Brightfield Business Hub,
Bakewell Road Orton Southgate,
Peterborough
Cambridgeshire
PE2 6XU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing. So helpful and reassuring.”

Helpful Report

(Gemma Boden) - Posted 1 month ago

Thank you for your lovely words, Nicola. We’re so glad you found Gemma helpful and reassuring. We’ll be sure to pass along your feedback to her. Kind regards, GHL DIRECT

Posted 1 month ago

Thank you for your review, we are so happy to be part of your homebuying process and please do let us know if there is anything else we can help with.

Posted 1 month ago

“Adviser is friendly, Open and honest, Detailed and explained all the ins and outs of the choices. The only thing thing that could've been done better is if he went directly to the other contacts like Estate Agent instead of going through me but other than that he's been great.”

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(David Naidu) - Posted 1 month ago

Thank you for your kind words, Mikail. We’re glad our adviser came across as friendly, open and thorough, and that the explanations were helpful. We’ll take your feedback about engaging other contacts directly on board for future improvements. GHL DIRECT

Posted 1 month ago

“Gemma Always answers or calls back when you call And carefully explains everything, she’s very supportive”

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(Gemma Boden) - Posted 1 month ago

Thank you for your kind words, Doris. We’re really glad Gemma provided timely answers and clear explanations, and that you feel supported. Kind regards, GHL DIRECT

Posted 1 month ago

“George is dillignet and spends a good amount of time understanding our needs.”

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(George Tsiakli) - Posted 1 month ago

Thank you for your kind words, Adam. We're glad George was diligent and spent time understanding your needs. Kind regards, GHL DIRECT

Posted 1 month ago

“Matthew Harriss was very helpful and he sorted my mortgage.”

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(Matthew Harriss) - Posted 1 month ago

Thank you for your kind words, Abdul. We’re delighted to hear Matthew Harriss helped sort your mortgage and that you had a great experience. We’ll pass your feedback on to Matthew and the team. Kind regards, GHL DIRECT

Posted 1 month ago

“Dave always looks after us and explains the pros and cons of certain mortgages”

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(David Horniblow) - Posted 1 month ago

Thank you for your kind words, Lee. We’re glad Dave looks after you and clearly explains everything regarding your mortgage, its what we like to hear. Kind regards, GHL DIRECT

Posted 1 month ago

“Sam was great, very knowledagble and always on hand to answer questions.”

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(Sam Dorn) - Posted 1 month ago

Thank you for your kind words, Kierian, we’ll pass your feedback on to Samantha. Kind regards, GHL DIRECT

Posted 1 month ago

“Gemma was amazing and very helpful”

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(Gemma Boden) - Posted 1 month ago

Thank you for your wonderful feedback, Kim. We’re thrilled Gemma was amazing and very helpful. We’ll be sure to pass your kind words to her. Kind regards, GHL DIRECT

Posted 1 month ago

“matt was very helpful throughout the process thanks matt 😊🤞”

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(Matthew Harriss) - Posted 2 months ago

Thank you Meron, we’re glad Matt was very helpful throughout the process. We’ll pass along your thanks to him. Kind regards, GHL DIRECT

Posted 1 month ago

“Lucy has always been available and helpful. No question is too much to be answered. She is reassuring.”

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(Lucy Ellam) - Posted 2 months ago

“Simon was really efficient and helpful in providing advice.”

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(Simon Walton) - Posted 2 months ago

“Rachel was easy to get in contact with and replied quickly. She was patient with us, even as a few offers of ours fell through or we were outbid. Once our offer was accepted it was easy to arrange a time to discuss mortgage options and she was good at explaining the process.”

Helpful Report

(Rachel Hodgson) - Posted 2 months ago

“Sue has great attention to detail and always makes sure I have what I need to put my mind at ease. She has such a friendly nature that is comforting at a somewhat challenging, confusing time. Thanks for being a great advisor Sue.”

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(Susan Abbott) - Posted 2 months ago

“Karl has supported and helped me with every step of the process from the start, nothing was too much bother. Being a first time buyer it was all new to me and he was always just a text or call away”

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(Karl Lawton) - Posted 2 months ago

Thank you for your kind words, Katie. We're delighted Karl could support you through every step and be available when you needed. Kind regards, GHL DIRECT

Posted 2 months ago

“As a first-time buyer, I knew very little about the mortgage process or how to navigate everything involved in buying a property. James Kurian made the entire experience so much less stressful and guided me through every step from start to finish. He was always responsive, patient, and incredibly helpful, and I genuinely felt he went above and beyond to make sure I got the best outcome possible. Nothing ever felt too much trouble, and his support gave me a lot of reassurance throughout the process. I honestly cannot thank him enough and would highly recommend him to anyone!”

Helpful Report

(James Kurian) - Posted 2 months ago

Thank you for your kind words, Euniqueca. We're thrilled James could guide you through every step and provide reassurance throughout the process. We appreciate your recommendation. Kind regards, Team GHL DIRECT

Posted 2 months ago

“Service is second to none from Sara as it always has been. Very professional and does everything to make the process simple”

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(Sara Orford) - Posted 2 months ago

“Rachel was fantastic to work with, insightful, thorough and I totally trusted her throughout the process. I would highly recommend working with her.”

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(Rachel Hodgson) - Posted 2 months ago

Thank you for your lovely words, Victoria. We’re delighted Rachel could provide fantastic support and that you trusted her throughout the process. We truly appreciate you taking the time today. Kind regards, Team GHL DIRECT

Posted 2 months ago

“Sara was an excellent help with sorting my mortgage. It felt overwhelming at first when I looked myself but when I contacted Sara, she made the progress so smooth and was very easy to reach. Would highly recommend.”

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(Sara Orford) - Posted 2 months ago

Thank you for your kind words, Rose. We’re delighted to hear Sara made the process smooth and supportive from start to finish. Your recommendation means a great deal to us. Kind regards, GHL DIRECT

Posted 2 months ago

“Jeremy was very helpful always. It's been a very stressfull time to me but he was always willing to assist and explained to me patiently to my understanding.”

Helpful Report

(Jeremy Anglin) - Posted 2 months ago

Thanks for taking the time Ruby. We’re thrilled Jeremy could be so helpful during a stressful time and take the time to explain things patiently. Kind regards, GHL DIRECT

Posted 2 months ago

“Alison has been extremely helpful. He guided me through every step of securing a mortgage for my new home.”

Helpful Report

(Alistair Norton) - Posted 2 months ago

GHL DIRECT is rated 5.0 based on 2,787 reviews