GHL DIRECT Reviews

Name: GHL DIRECT
Address: Brightfield Business Hub, Bakewell Road Orton Southgate, Peterborough, Cambridgeshire
Rating: 4.97

5.0 Rating 2,313 Reviews

100 %

of reviewers recommend GHL DIRECT

5.0

Based on 2,313 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About GHL DIRECT:

We pride ourselves on offering a first class and stress-free service to our customers when it comes to mortgage, insurance, pension and investment advice. We have some of the most qualified and experienced advisors in the industry. As a member of one of the largest networks in the UK, we have access to 1000s of mortgage and insurance products. We can even access deals that your own bank or building society may not offer you.

YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Most Buy to Let mortgages are not regulated by the Financial Conduct Authority.

GHL Direct is a trading style of GHL Network Services Ltd which is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

Approved by The Openwork Partnership 19/05/2025

Visit Website

Phone:

0845 3700 172

Email:

leads@ghldirect.co.uk

Location:

Brightfield Business Hub,
Bakewell Road Orton Southgate,
Peterborough
Cambridgeshire
PE2 6XU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had an amazing experience with Gemma, she was so helpful in offering us amazing mortgage advise, seeking life insurance and making time for meetings that suited us. We can’t recommend her enough”

Helpful Report

(Gemma Boden) - Posted 4 weeks ago

Thank you so much for your wonderful review, Amy. We're delighted to hear that Gemma provided you with amazing mortgage advice and tailored her support to fit your needs. Your recommendation means a lot to us, and we’re always here to help whenever you need assistance. Warm wishes, Team GHL DIRECT

Posted 4 weeks ago

“My adviser was very informative, proactive and very quick to respond. She listened to my requests and if I didn’t want a certain product I didn’t feel pressured in this. she always put my needs and wants first.”

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(Elaine Tiernan) - Posted 4 weeks ago

Thank you so much for your amazing review, Emma. We’re thrilled to hear that your adviser was informative and attentive to your needs without any pressure. Your comfort and satisfaction are our top priorities, and we’re always here to support you whenever you need us. Warm wishes, Team GHL DIRECT

Posted 4 weeks ago

“Excellent service, friendly, keeps things simple and is very swift and effective in her communication and work!”

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(Rachel Hodgson) - Posted 4 weeks ago

Thank you for your fantastic review, Brad. We're so pleased to hear that you had an excellent experience with our service and that you appreciated the simplicity and speed of our communication. Your satisfaction is our top priority, and we’re always here to assist you whenever needed. Warm wishes, Team GHL DIRECT

Posted 4 weeks ago

“Barry was available at times convenient to us and went above and beyond to help us with any questions or worries we have. I would recommend him to anyone!”

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(Barry Newton) - Posted 4 weeks ago

Thank you so much for your kind words, Melissa, we're thrilled to hear that Barry was able to assist you at your convenience and address all of your questions and concerns. Your recommendation is truly appreciated, and we're always here to help whenever you need us. Warm regards, Team GHL DIRECT

Posted 4 weeks ago

“Joanne has been amazing every step of the way.”

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(Joanne Kay) - Posted 4 weeks ago

Thank you so much for your wonderful review, Reece. We're so happy to hear that Joanne was fantastic throughout your experience. Your kind words mean a lot to us, and we’re here to support you anytime you need us. Warm wishes, Team GHL DIRECT

Posted 4 weeks ago

“Very happy with Tony treble he explained in ways I could understand and kept in touch all the time.”

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(Tony Treble) - Posted 4 weeks ago

Thank you for your wonderful review, Debra, we’re so glad to hear that Tony explained everything clearly and maintained great communication throughout the process. Your satisfaction is incredibly important to us, and we’re always here to help with any future needs. Warm wishes, Team GHL DIRECT

Posted 4 weeks ago

“Always a pleasure to work with Alistair and Emma. Fast, efficient and high quality service.”

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(Alistair Norton) - Posted 4 weeks ago

Thank you for the wonderful review, we really do appreciate your kind words. So happy to hear that Alistair and Emma provided you with fast, efficient, and high-quality service. Your satisfaction means the world to us, and we look forward to assisting you again in the future. Warm wishes, Team GHL DIRECT

Posted 4 weeks ago

“Alistair and Emma have gone above and beyond to support myself and my partner in securing our first home together. They guided us the entire way and also checked in to see how we were doing. I couldn’t have asked for anything else. Would highly recommend to anyone in need of their support.”

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(Alistair Norton) - Posted 4 weeks ago

Thank you so much for your fantastic review, Stacey. We're thrilled to hear that Alistair and Emma were able to guide you and your partner smoothly through securing your first home. Your recommendation means the world to us, and we're always here to support you whenever you need it. Warm wishes, Team GHL DIRECT

Posted 4 weeks ago

“It’s not what I expected from a company that I was recommended too. Communication wasn’t great, stages of the process's were not explained properly. Just felt like I was on a conveyer belt to get another re mortgage completed.”

Helpful Report

(Dan Mccarthy) - Posted 4 weeks ago

Hi Lloyd, Thank you for taking the time to share your feedback, and we’re genuinely sorry to hear that your experience didn’t meet expectations. We always aim to provide clear communication and a personal service throughout the remortgaging process, so it’s disappointing to learn that you felt this wasn’t the case. We take your comments seriously and will be reviewing what happened in your case to see how we can improve. Thank you again for your honest feedback—it helps us grow and improve. Best regards,

Posted 4 weeks ago

“Dan was very helpful, explaining everything clearly and made the whole process as easy as could be!!”

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(Dan Wadeson) - Posted 4 weeks ago

Thank you so much for your kind words, Emma. We're delighted that Dan was able to make the process clear and easy for you. Your feedback really encourages us, and we're always here to help if you need anything in the future. Warm wishes, Team GHL DIRECT

Posted 4 weeks ago

“quick and easy”

Helpful Report

(David Horniblow) - Posted 4 weeks ago

“Sara Orford was amazing from start to finish. She is very good at what she does. I received huge support from her even during my conveyancing until completion. I can’t recommend her less.”

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(Sara Orford) - Posted 1 month ago

Thank you so much for your incredible review, Juliet. We're thrilled to hear that Sara provided you with such amazing support throughout your conveyancing process. Your high recommendation truly means a lot to us, and we're always here to assist you whenever you need it. Warm wishes, Team GHL DIRECT

Posted 4 weeks ago

“Efficient friendly and knowledgeable”

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(Karl Lawton) - Posted 1 month ago

“Excellent help and advise Very clear Always available”

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(Joanne Kay) - Posted 1 month ago

Thank you for your wonderful review, Neil. We're so glad to hear that you found our help clear and accessible. Your satisfaction is our top priority, and we're always here to provide support whenever you need it. Warm wishes, Team GHL DIRECT

Posted 4 weeks ago

“He is amazing! So responsive, very helpful the best mortgage advisor I have ever used, and will always use him again and again.”

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(Alistair Norton) - Posted 1 month ago

Thank you so much for your wonderful review, Aghaz. We’re thrilled to hear that you found our mortgage advisor amazing and responsive. Your continued trust means everything to us, and we look forward to assisting you again in the future. Warm wishes, Team GHL DIRECT

Posted 4 weeks ago

“The process was hassle free and very easy to complete with clear advise from Dave.”

Helpful Report

(David Horniblow) - Posted 1 month ago

Thank you for your wonderful review, Philip. We're so glad to hear that you found the process hassle-free and easy, with clear advice from Dave. Your satisfaction is our priority, and we appreciate your kind words! Warm wishes, Team GHL DIRECT

Posted 4 weeks ago

“Excellent service”

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(Dan Wadeson) - Posted 1 month ago

“Great friendly advisor,”

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(Joanne Kay) - Posted 1 month ago

“Elaine was very thorough, approachable and had good communication throughout.”

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(Elaine Tiernan) - Posted 1 month ago

“My adviser was very professional, transparent and communicated well. He demonstrated integrity and honesty and made me feel comfortable at all times. I am happy.”

Helpful Report

(Harry Norton) - Posted 1 month ago

Thank you for your wonderful review, Walter. We're so pleased to hear that your adviser was professional and made you feel comfortable and informed throughout the process. Your satisfaction is our top priority, and we truly appreciate your feedback. Warm regards, Team GHL DIRECT

Posted 4 weeks ago

GHL DIRECT is rated 5.0 based on 2,313 reviews