Login
Start Free Trial Are you a business?? Click Here

Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,506 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,506 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

Write Your review

Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
Lucy B
Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
Jason A
Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
Andrew &
Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
Katie B
Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
Anonymous
Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
Stephanie H
Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
Nicole C
1
Anonymous
Anonymous  // 01/01/2019
Chris Dunn held our hand the whole way through and has been AMAZING! (Especially as it took us months and months) He made the whole process as simple as it could be, found us the best deal, and helped us organise insurance, surveys, and conveyance solicitors. Chris was always quick to reply, polite, courteous, answered any questions we had, great at problem solving and was more supportive than we could have imagined! Our Mortgage processor Sharlene Risden was also super efficient, responsive and very helpful in getting our application over the line- thank you very much to you both! Thoroughly recommend!
Helpful Report
Posted 2 years ago
Dan has been my knight in shining armour, smooth easy process buying my shared ownership home 2 years ago with no stress. 2 years later comes to remortgaging and finds me the best rate but after various issues 14 days before I am due to remortgage Dan pulled out all the stops to get me a better rate with no hassle or fuss. Has supported me 100% with issues I’ve had with my property and nothing is too much of an inconvience for him. Admin team have also been fantastic and as a first time buyer made this scary process feel easy. Thank you so much Dan and team, highly highly recommended!
Helpful Report
Posted 2 years ago
I’ve used Danny Sykes and his team for a few years now with my BTLs and my personal mortgage. He’s knowledgable, honest and straight to the point which I like no matter how many questions I fire at him. His team are efficient at what they do and il continue to use Danny and his team for the foreseeable.
Helpful Report
Posted 2 years ago
Great advice and very efficient service. Made remortgaging a very smooth process.
Helpful Report
Posted 2 years ago
Great customer service, really helpful advice and saved me a lot of time!
Helpful Report
Posted 2 years ago
Laurel and Keeley are awesome. Our first mortgage 2 years ago was also done by them. They’ve been very helpful and supportive. Great communication, efficient work, professional service.
Helpful Report
Posted 2 years ago
Jonathan has been exceptional from the offset, very professional and fast to respond to any queries we have had with our mortgage renewal. The face to face meetings made us feel comfortable and confirmed we had selected the right person for the job. Other companies we have tried in the past were not so forthcoming and we are glad to have cemented a good relationship with Jonathan going forward for all other mortgage requirements we may require.
Helpful Report
Posted 2 years ago
Keeley and Elliot were both excellent with helping me arrange my mortgage. Always so helpful and quick to respond, I never had to chase them. I would highly recommend Mortgage 1st to people.
Helpful Report
Posted 2 years ago
Danny and Keeley have been brilliant with helping us purchase our first house. Their advice and commitment to getting things done quickly and efficiently has been great and I would highly recommend their help to anyone. Thank you so much for everything you've done for us!
Helpful Report
Posted 2 years ago
Awesome customer service from Sophie, Brad and Keeley! Friendly, prompt and experts in their field. I would highly recommend. Thank you
Helpful Report
Posted 2 years ago
Megan supported us so well through the process. Her advice was excellent and she kept in regular communication. We will happily return when our current fixed rate ends.
Helpful Report
Posted 2 years ago
Always great service from Shaun and Preet has been great too. Very prompt and always listen to what it is you require.
Helpful Report
Posted 2 years ago
Very professional service, from first call to paperwork I get all necessary information to proceed my remortgage 👌👌 Thanks Jonathan and Keeley for helping me out.
Helpful Report
Posted 2 years ago
What an amazing service from Amelia and Amy, kept me updated all the way through a tricky process, can't thank them enough , highly recommend them both , and the company
Helpful Report
Posted 2 years ago
Great offers, always responsive and with a customer service that helps throughout the process. Holly was my mortgage broker and made the hole thing clear and easy.
Helpful Report
Posted 2 years ago
Antonia was very efficient, very knowledgable and a pleasure to deal with. We were a non-standard case, but she managed to match us to a good lender and progressed the application swiftly. She kept us updated throughout the process and answered all our questions. Would definitely recommend to others, and would definitely use Antonia and Mortgage1st in the future.
Helpful Report
Posted 2 years ago
Friendly and helpful. All emails and calls were replied throughout the whole process. Thoroughly recommended.
Helpful Report
Posted 2 years ago
Very happy with the service,and how long it all took,Gemma Barlow who managed most for me was brilliant,as well Amy skinner,both were great commentators throughout the whole process.thankyou so much.
Helpful Report
Posted 2 years ago
Chris and Keeley were very helpful thorughout, great communication, best deal possible. Highly recommended.
Helpful Report
Posted 2 years ago
Carl and Sharlene were absolutely fantastic and instrumental in helping myself & my partner secure our first mortgage. Carl made the what should be a difficult process very easy and we didn’t feel any stress with the process. I would highly recommend Mortgage 1st to anyone who either a first time buyer or looking to re-mortgage. We’ll certainly be using the services again in the future.
Helpful Report
Posted 2 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,506 reviews